NEW I have been leasing an office space here for the better…read morepart of 2023. Ryan Phillips is the onsite Director Operations and does a terrific job. He communicates well with tenants on any issues that may affect us. He fixes issues quickly and has made a number of improvements. I occasionally enjoy the food truck that Ryan contracted to come onsite! Its actually really amazing food especially when I dont have time to leave the office to find something in town. This is a well run place if you need an office or large secure yard for equipment. Location is really ideal. Easy on/off the 101 freeway.

Ryan, I can't say enough about this person. Professionalism is an understatement. Ryan is the…read moredefinition of customer service with value. Very quick to respond to questions and requests. Makes the leasing process easy and simple. Ensures safety and security on and around the premises. I highly recommend if you're looking for an office, parking or yard space to contact Ryan. I guarantee you will not be disappointed.

First time I've ever had to use a storage facility. Checked out a bunch but really liked this…read moreplace. Really big area with lots of room to drive right up. GREAT value:price. Very clean & well maintained. David, the mgr dude, is just too cool. He was exceptionally fair & went out of his way to make things really work for me!

Let me start out by saying this is the best storage place I've rented at, yet. The owner, David is…read morea great person, businessman, and runs a well organized storage facility. He is very fair in his pricing structure and very good when communicating with his customers, which is a big deal to me as a business owner myself. If you're looking for a quiet, clean and safe storage facility I highly recommend Cotati Rohnert Park storage.

I used Extra Space Storage on Martin Ave for about 7 months to store some items after we helped…read morefamily move across the country. The price was reasonable, the drive up units were so convenient, the facility was secure, and Becky in the office was SO HELPFUL. I'd definitely use the facility again if I needed to.

I got a deal signing up and prepaid the first 4 months. Now apparently the first month not prepaid…read morethey have begun charging me the normal rate. Usually rates are good for a whole year. I feel duped.

These guys are amazing. Love, Love, Love them. Kind, friendly, caring, and very helpful. These guys…read moreremind us that we are all here to help each other. If the world operated the way these guys do it would truly be more beautiful on every level. Prices are excellent. Facility a lil old school which I love. If you want an amazing experience and everything easy as can be this is your new storage place.

Honestly it's amazing here. I have been in service with Extra Space Storage and never thought to…read morechange until I got here. They have amazing protection, amazing friendliness, and amazing Gatorade!!! lol They will see me again next summer!!!

Started with a decent rate. Then they upped the charge, then again. I called, they lowered the…read moreprice, then a little bit later, it's increased again. Finally after paying $122 for way too long, I went and moved my stuff out. Then, I went to their website to see the prices for my size unit, 5X5. Guess what they're charging now?? Less than $100!! When you screw over your existing customers, you lose customers. I would have liked to keep the unit, but not at the $122 rate when any Joe Schmo can walk in off the street and pay almost half of what I'm paying for the same unit. Crazy bad way to do business. If the price of a 5x5 is X amount of dollars, then charge X amount of dollars, from everybody, all the time. The price for the unit, should be the price for the unit. It shouldn't change. How can my 5x5 unit be $122 for me, when they're not even showing a 5x5 unit on the website for $122???? Robbery, go elsewhere!!

Honest professionalism & adequate customer service at the very least!!! Gave me a unit inside (not…read moredesired) 2nd floor (nd). $313....3 months later, $100 increase! No notice in app-email-or text...."we mailed a postcard"!!!! I moved out! They aren't even decent enough to credit the over contract amount!!! Horrible. Same size unit across town $140

I honestly have to say that this place is perfect. Linda, the office manager is great --…read moreprofessional, friendly, easily approachable & answered all of my questions. I liked that there was a good sized area to turn a 5th wheel around in, especially when it comes to maneuvering in & out of the RV parking area. I also liked the fact that there are security cameras everywhere, high iron fences, the place is pristine & very well kept. Also, they have indoor, climate-controlled storage lockers as well. It's also very convenient with the closing time at 10 PM for tenant access. I'm really glad I chose to store my rig here!

How are they gonna go from charging $70/month to $160 with no warning or explanation as to why my…read morerent tripled? They said we sent you an email. Yeah you guys send me like 10 emails a week you think I check them all? Oh and this is after my unit was burglarized and I told them who did it and then found out that person had rented a unit there in order to burglarize my storage and they still did nothing. They wouldn't file a police report or even stop renting to the criminal because they don't have cameras so they couldn't prove it. So if you want to pay hundreds of dollars without your knowledge or consent so that you can get robbed and have no legal rights to take action you should go here!

I had nothing but pleasant competent service here. Been renting a unit for around 5 months. Easy…read morereservations. Clear instructions. Auto billing. The introductory rate was great! Then it converted over to a reasonable (for the area) monthly rate as they explained would occur. The only thing I would have liked better is to make the rental signing contract process quicker. Perhaps allow the customer to fill it out prior online. It seemed to take a long time in person. But this is an issue with corporate. Covid protocol was followed.

The manager was awesome showing me the facility to see the available units, then promptly secured…read morethe unit we wanted to rent. Moving in was extremely easy, and he explained the entire process. I recommend using his business.

Pacific Mini Storage in Cotati has been the perfect place to my furniture…read more The area is clean and easy to access. Cherly, who is at the office is very helpful and courteous and is ready to help with any questions you have. I am very pleased with the service for my storage unit is the very secure and safe. I strongly recommend Pacific Mini Storage. Carol from Portola Valley, CA

Cheryl at Pacific Mini Storage in Cotati has been very kind and helpful to us through the process…read moreof needing two storage units and then combining them into one unit. Needing to store your belongings can be stressful and having someone like Cheryl running the office is great.