I love the customer service here and the ladies are always helpful. The problem is the customers…read morecutting in line, stealing baskets and leaving their dryer sheets that are freaking provided to them , all over the floor and dryers. They also throw open the doors and almost hit pple in the face. They basically take their anger out on the workers, I see it everytime I come. They get angry if someone has their clothing taking out because the left it too long on a busy night and of course leave the dryer sheets to be passive aggressive! I most likely won't come back it's just been too much drama unfortunately

Dirty and too expensive. Always way too crowded. People use 5-6 dryers at a time and you can never…read moreget a dryer without waiting a while.

Came here while in Chicago to do a load of laundry. Clean machines, workers constantly picking up…read moretrash and cleaning everywhere. You have to buy a laundry card and then load money onto it. I think a wash was like $6.00 for 2 loads, and it only took like 30 minutes to wash. Dryers were only $.50 for 30 minutes, cheap. Spent $9.00 loaded onto a card, had like $2.00 leftover and gave my card to another customer. Would definitely recommend. Was in and out in about an hour with fresh clothes!

Staying at a hotel in the area that no longer offers on-site machines so had to search for a…read morelaundromat. This was a lucky find as the facility is very clean, lots of machines so no wait, and an attendant on-site. Think the attendant leaves at 6 or 7 pm.

I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.

This is my first, only, and last experience with a laundromat. Boyfriend's apartment doesn't have…read morelaundry machines and this place is practically in his backyard. Bib 'n' Tucker is dirty and expensive, but this is just a phase in our poor college student lives, so I won't write an angry review based on that. My review is based on a horrific experience with theft. A thief stole our clothes from a washer here one night. No one is EVER on duty here and there is NO way to get in contact with them. There's NO phone number, NO name of any managers, not even an actual listing for this business - in store or online. When I asked the custodian and window washer working here, they said, "I don't know who's the manager, sorry." You don't know who you work for...? Boyfriend and I waited up til 6am to speak to the person who supposedly opens store every morning (according to the night custodian) but there was no one here. Evanston PD was unhelpful. Extremely frustrating. Do not come here. It is a ghost place. There is no name, no face, no voice, no number attached to these tumbling machines. Scary.

Come for the laundry, stay for the cockroaches. I was doing my laundry here recently and I had some…read moreof my clothes on the folding table. I lift up a shirt and there was a cockroaches walking around. There's quite a few. Plus nobody is ever on duty to help with machine eaten change. There is no number to call either. Don't. Just don't.

Would not let me use the dryer without using washers. Problem was home washer worked fine, by…read moredryer broke. Had a bunch of wet clothes, but Ellie's in Morton Grove solved my problem.

This is a much improved laundromat now. All the machines (washers/dryers) function all the time…read more They are serviced regularly by the new owner and kept very clean and tidy. No wait time at all whenever I come down to use it. Very friendly service and easy to use machines.

Super clean! LOTS of washers & dryers. Full time service desk to help with change, machine use,…read moreetc. The NICEST people here! Even helped me fold my sheets! Would highly recommend!

This owner doesn't care if your property is stolen and he'll make things harder for no reason. I…read morelost my phone in the parking lot & someone picked it up & told me they had my phone inside so I went in and asked the short (maybe 5'2" about 75 year old owner) if he could help at all and I would pay him (I had my toddler with me & I just needed help translating for a brief moment) and he refused by just ignoring me and laughing at me for some reason. (Worth noting that he spoke fluent English & the only help I needed was a brief translation of the person who had my phone) I was very respectful & pleading with him because my phone contains photos & videos of my dead father. Thankfully, there are good people in this world and the super kind customers helped call & translate the call for me. S/O to the sweetest mother & daughter duo who saved me. They are goddesses. I would rather wash clothes in my bathtub than ever pay this grubby man for even one load of laundry. If anything happens while you're in the facility doing your laundry, this man will NOT help and he's not to be trusted in the slightest.

I normally wouldn't expect a laundromat to be that special, but this place makes doing laundry…read moreextremely easy. There is ample parking out front, plenty of space inside to wait around or fold clothes, and a couple vending machines to satisfy your appetite. My favorite part is that all the machines are high quality and take credit card. It's so nice to not have to hoard cash for trips here, just swipe and go! There are also plenty of machines, so I've never had a problem with availability. Both the left and right walls are completely filled with dryers, so there are always plenty of empties to choose from. While there isn't a ton of stuff to do in the immediate area, I have been able to pop over to a neighboring Vietnamese restaurant for dinner while waiting. There's also a gas station across the street. Overall, I like coming here and feel like my clothes get well-cleaned every time!

Don't expect them to ever answer any calls or voicemails. I have a clothing emergency and…read moreunfortunately I cannot get ahold of them. 5 missed calls and voicemails that go nowhere. I have tried calling on multiple different days, times...nothing. Disappointed.

This is a very clean and quiet laundry facility. The lady that works here is very nice, has great…read morecustomer service, always tends to customers needs. I have been coming here for many years and will continue to do so.

A decent coin op laundry. It is clean…read more They still use quarters and dollar coins instead of cards. Dryers are about a quarter for 15 minutes, typically 30 minutes is sufficient, depending on how heavy you load the dryers, which are huge. Parking is a bit on the small side, but I have been lucky thus far. Washer cost will vary depending on the size of the washer, which range from really small to really large. Staff is friendly, clientele are friendly.