I had grease spots on my jacket that were removed by this service. I recommend them to others.

High quality alterations, plus their prices are lower and their turnaround time quicker than other places in Evanston and Skokie!

Fixed pants without me even asking! Very reliable and I appreciate having this service so close to campus

I left my favorite wool blazer/jacket with them to clean- when I took it out of storage to wear it for the first time this fall, I realized it had been ruined; the wool is felted (it had been really, really soft) and the jacket is out of shape. I'm gutted, and won't be returning anytime soon. read more

Best Care Cleaners are the best. Easygoing and kind and dedicated to their craft. I've been coming here for the past couple of years and the entire team are excellent but Maria and Yeon are masters at their art. I take vintage clothing that I would like altered to fit me, and Yeon always patiently listens to my requests and offers her wisdom. Maria is her partner who helps me with my more simple projects, very devoted, hardworking and kind nevertheless. If you want the best possible job done to alter clothes come here. Today I picked up a pair of trousers I needed the leg shortened and it was tricky since there was not sufficient fabric already to add cuffs, yet she took her time, examined the piece and found me solution that pleased me and was effective. Simply communicate and ask questions and they will make sure to accomplish whatever the task. 12/10 cleaners read more

Great service and friendly staff and great value for the cleaners. Fast service when needed

A Disastrous Experience: Horrendous Service and Dishonesty at the Dry Clean Shop TLDR: the shop is notoriously overpriced, tore and ripped my branded jacket during cleaning, tried to hide the damage, and refused to take any responsibility, please just take your clothes elsewhere, they will take better care of it with less money I recently had the most horrendous encounter at this dry clean shop that left me deeply dissatisfied and utterly outraged. The level of incompetence, dishonesty, and poor customer service I experienced was beyond comprehension. I took in my Balenciaga puffer jacket, a high-end and expensive item, and it was charged $50 for cleaning. It was not only ripped under their care but was handled with complete disregard and the shop's attempts to rectify the situation were abysmal. To begin with, the level of CARELESSNESS displayed by the staff was astonishing. When I received my jacket, I noticed two significant tears that had not been there before (the worker did not tell me, very dishonest of the shop). Upon bringing this to the attention of the lady in charge, she tried to downplay the damage and even attempted to hide it initially. Instead of taking full responsibility for their mistake, the lady had the audacity to shift the blame onto the manufacturer. She nonsensically claimed that the fault lied with the jacket's construction, completely disregarding the fact that her own staff caused the damage. This is the most ridiculous reasoning, just like someone who blames the glass producer for being too weak when they smashed your windows when cleaning your house. Such blatant denial and finger-pointing only highlighted the shop's lack of accountability and their unwillingness to accept responsibility for their actions. It was only when I persisted that she reluctantly admitted that they had torn the jacket during the pressing process. After I returned the jacket, the shop promised to fix the tear they had created. However, their attempts at repairs were nothing short of incompetency. The stitching was poorly done, leaving visible marks and uneven tension on the fabric. Furthermore, the unreasonably high price they charged was simply unjustifiable. A staggering $50 for cleaning a puffer jacket is an outrageous amount, especially considering the terrible condition it was returned in. One would expect top-notch service and exceptional care for such a high fee, but instead, I was met with incompetence, deceit, and a shoddy repair job. To make matters worse, when I requested a refund due to their poor service and the irreparable damage inflicted on my jacket, the shop adamantly refused. They were unwilling to acknowledge their mistakes, compensate for the damages, or provide any sort of resolution to address my dissatisfaction. My experience at this dry clean shop was an absolute nightmare. From ripping my puffer jacket and attempting to conceal the damage, to providing a subpar repair job and refusing to offer a refund, the level of service and integrity demonstrated by the staff was appalling. There was not a single moment that she had apologized for their mistake. I am frankly shocked by her lack of honesty and refusal to take responsibility. They will NOT take good care and evade all responsibility when things go wrong. You will save your dollars by going somewhere else, they will do just as a good job without lying to you! read more

Best Care Cleaners and Alterations - both sides of my jacket torn by the shop - Sewing & Alterations Near Me - Evanston, Illinois

See all

Atrocious Service and Ruined LV Shoes at the Incompetent Dry Clean Shop Horrendous service for how overpriced this shop is. Charged me $50 for cleaning a pair of LV trainers that have threads on the surface as part of the design. Upon collecting my shoes, I was appalled to find that the threads, an integral part of the shoes' design, had been haphazardly cut off. There was no communication with regard to this whatsoever by the shop - this was very dishonest of the shop. These were expensive shoes, and I was quite frankly frustrated by the shop's sloppiness and incompetency. The shoes were ruined, and it was evident that no effort had been made to rectify the situation or take responsibility for their careless mistake. I certainly did not get the level of care and service for the notoriously high price charged by the shop. Will NOT go back again. Unfortunately, my experience at this establishment was nothing short of a nightmare, resulting in irreparable damage to my footwear. The lack of professionalism, expertise, and accountability displayed by the staff is unacceptable. PLEASE PLEASE PLEASE steer clear of this establishment with high-end or valuable items, as they clearly lack the necessary competence and care required to handle such items appropriately. read more

Best Care Cleaners and Alterations - Sewing & Alterations Near Me - Evanston, Illinois

See all

We really appreciate that the provider doesn't use harsh chemicals to clean the clothing. Clothing is returned, clean and alterations are done consistently well read more

I was in town for a wedding and stained my delicate dress just a few hours before the ceremony. I rushed to Best Care in search of a quick fix and the dress was cleaned and pressed in 3 hours, with the stains completely gone. I'm so grateful for the quick service I received here at a fair price. read more

I've been going to Best Care Cleaners for six years now, and I don't know what I'll do if I ever have to move. The range of clothes and issues they've taken care of for me is extensive: pen on silk, denim stains on cashmere, oil on a nice suit, bike grease from my wife's wedding dress--seriously, all of it comes back pristine. They've also handled some repairs and hemming, and the stitching is always sturdy and neat. On top of that, their prices are fair, they have a quick turnaround, and I always enjoy chatting with the owner who often works the front counter. Finally, I appreciate that they use sustainable cleaning methods that are healthier for both those who do the cleaning and those who wear the clothes after, and better for the planet. read more

Great place for students to get their business attire cleaned! They gave me a nice student discount which was very nice of them. I would recommend to go there and get your clothes cleaned really well. read more

Highly recommend BC Cleaners! My son uses their services often and is always pleased with the results. Yeon is friendly, efficient, and punctual. They use advance and accurate technology as well. The staff at BC Cleaners do an excellent job! read more

I borrowed my friend's blazer for a couple interviews, so I decided to dry clean it for her before returning it. The great: - woman at the front is so sweet and polite - you get 15% off if you pre-pay - It only cost about $5 (with discount) to get the blazer dry-cleaned. The meh: - You must spend a minimum of $20 to use credit card, which is inconvenient for me because I almost never have cash on me. It took a little less than a week to get the blazer back, but I was in no rush. Solid 4 stars. read more

If you just want your shirts to be cleaned with a good price, BC cleaners is probably not a bad choice. But if you have nice and good quality clothes, stay away! They do not know how to deal with high quality goods. I brought couple sweaters and a wool down coat. The fur collar of my winter coat was terribly damaged and it is impossible to be used again! They tried to hide it when giving back my coat, very dishonest. After I found out, they tried to fix it, but it has not change a thing. Regarding the cleaning quality of my sweaters, just ok, not super. I feel I can use the dry cleaning kit and do it myself. After all, you pay what you get. Do not go there with your nice clothes. read more

Best Care Cleaners and Alterations - Damaged fur collar after BC cleaners. No repair, no compensation, no apology. I shouldn't have brought it there. - Sewing & Alterations Near Me - Evanston, Illinois

See all

Awesome repair service! The owner was also extremely nice and caring and addressed my issues as soon as possible.

It's my first time adding a review, they were so nice and professional and fixed my blazer. I only wore my new wool blazer the 2nd time, but it rained out, the blazer material was bubbling. Tried to iron it but just made things worse. They fixed it completely like new. The suits alteration service here were great, too! read more

Nice friendly staff and good services. I accidentally included a tie with my suit and they cleaned it for free.

This may be one of my new favorite places in Evanston - I know plenty of places that offer $1 laundering for shirts but this place - you get a 15% discount if you pre-pay and your dress shirts for dry cleaning (dry cleaning - not laundering) is only $1.05!! Why not just pay 5 cents more to have it dry cleaned! :) They did a fantastic job hemming my favorite dress pants. Go online and you can even print out a coupon for alterations - not only did they alter my wedding dress perfectly, but they also altered three of my bridesmaids' dresses. Great service and great quality for an even better price. read more

I have had bad service before, but this is the first time I have ever felt strongly enough to create a yelp profile and post a review. Took a top in for a routine cleaning after wearing it ONCE and when I got it back, there were two stains on it. The women at the counter tried to tell me that because she did not take a picture of "before" and "after" of my shirt, that the stains were obviously my fault and by no fault of hers. I wore this top ONCE and when I brought it in there were no pink "bleach like" stains on it. She told me there was nothing she could do for me because it wasn't a stain, it was now the color of the fabric. Horrible. I will never be using them ever again and neither should any intelligent human being. Ruined a $50 top that I wore once and then asked me "what I would like to do about it" -- I'm sure as hell not giving it back to you! Under no circumstances should anyone ever use BC Cleaners. read more

Almost a five-star dry cleaner. They do good work, their prices are reasonable, there's a 10% discount if you pre-pay, and the location is great. But they have NEVER finished my work on time. I patronized B.C. probably a dozen times while I was a Northwestern student, and they were always at least four hours late (Tuesday morning became Tuesday afternoon, etc.) Sometimes a full day. So call ahead before you pick up! read more

This will be my cleaners for now on. Employees very respectful and have very good service. Was able to fix my coat in seconds. Thank you and I will be back read more

This place is great; you can prepay and save 15% off. You have to charge over $20 to use a credit cart though. The service has been great. read more

They have reasonable prices and the staff is super-friendly. I don't go in often but they remember me and my items (I usually just take in drapes, quilts and comforters). I've never found any damage or stains, which is a plus. The one con is that they often don't have things ready in a timely manner, so if you like a quick turnaround then you may want to go somewhere else. read more

This is my first time going to BC. I won't be going back. I took in 2 shirts and 3 pairs of pants for dry cleaning. The pants were fine, but I received one shirt back with a rip the size of a quarter in the shoulder, and a white shirt with black stains along the side. A 3/5 success rate? Not cool. On top of that, even with the 15% discount, the prices aren't all that great. This is my last time going to BC. read more

I will NEVER take my clothes to any other place than here as long as I'm an Evanston resident! Yeon is a one of a kind businesswoman and will always go above and beyond to help. She altered 9 pairs of pants for me and every single pair? Perfect! And the price was especially affordable. read more

The best dry cleaners in Evanston and one of the best I've ever used anywhere. Always very friendly, helpful, effective and timely (usually ready even before scheduled pickup) and on several occasions has fixed small snags and other items for free for me. So happy they have made it through COVID! read more

I never thought a dry cleaner would be the reason I finally wrote a yelp review, but here we are! My partner and I have used this dry cleaner for more than a year, ever since moving to Evanston in 2016. They've always been punctual and effective, but our jobs were fairly standard: routine cleaning of blouses, dresses, suit jackets, and slacks. Then, last Halloween, I wore a beloved white blouse and managed to get permanent marker all over the collar (long story/not the smartest costume idea). It was clearly visible, so I resigned myself to throwing it away. My partner brought the blouse to BC Cleaners just in case there was a chance of saving it. The lady at the front desk admitted that she wasn't sure they could get it out, but that if they were unable to she'd only charge a small fee for the trouble of trying a few different methods of removal. I've never seen such a clothing miracle! The blouse is now in perfect condition and I will keep it far, far away from sharpies in the future. Thank you, BC Cleaners! By the way, I noticed that some have complained about the price, but you must remember that this is an eco-friendly cleaner. Given how terrible dry cleaning is for the environment, I'm personally willing to pay a little more to reduce my negative impact, and I find the price point fair--but this is certainly something to consider when evaluating their pricing. read more

They always do a great job, and the service and attention is very good. Pay cash, and you get 15% off. The alterations are OK, but reasonable. I would say that BC is the most trustworthy dry cleaner in Evanston. read more

This place is great, the woman is very friendly and like Dee says, lots of discounts!

The best dry cleaner around! We go out of our way to come here, and it's worth the trip every time. Service is top notch, with great attention to detail. Not a broken button (unlike our previous dry cleaner), everything cleaned and presented just beautifully. Great prices--make sure you prepay to get the discount. And Yun, who works at the front counter, is a pleasure. read more

Yun did a fantastic job of cleaning my wedding gown in less than a week. The cost was reasonable ($120) and she took great care of my important item. She said she cleans many gowns -- which I saw when I picked up my dress (as well as furs, comforters and other delicate items). I'm glad I took it to my neighborhood cleaner as opposed to someone else downtown. read more

My first review since I moved to Chicago, and unfortunately it has to be a not very highly rated one. I'll keep it simple: DO NOT bring your delicates here such as chiffon or silk. Hands down, each item of that sort I've brought has returned to me shrunk. I've made it a point to tell them to please be careful with these items since ones have shrunk before, but it seems that whatever product or method of cleaning they use ultimately shrinks the clothes (beyond their control?) They do great with linen, cotton, wool, etc. but I'd take your delicates elsewhere (Davis cleaners has proven great with these materials). One plus is that if you pay up front in cash, you get a small discount, but considering I'm having my pricier items ruined I figured it's worth paying the extra dollar or two to have my clothes returned in the same shape and size. read more

I've been told by multiple people that this is the best dry cleaning in Evanston, so I decided to get a few things cleaned, s pair of pants altered, and a jacket fixed. The woman working there was lovely and very friendly, and my clothing came back perfect! The jacket that I had fixed was a bit of a difficult repair and I was nervous dropping it off, but the results are gorgeous and the jacket looks brand new. I will definitely be using this dry cleaning service from now on. Thanks so much! read more

At $8.50 per suit, the prices are reasonable. The turn-around was fast and staff friendly. Couldn't ask for more.

This place is a solid choice four your dry clean and tailoring needs. The prices are fair, although higher than I expected.... or NYC is lower, idk. I've brought a number of items here and for cleaning and or repair and have been satisfied with the results each time. Plus the staff is very friendly and makes you feel welcomed. read more

I've user this cleaner twice and had good experiences both times. The prices are reasonable (but not cheap), but there is a discount if you prepay. And best of all, the clothes don't have that dry cleaner smell! read more

BC Saved a few thousand dollars worth of my formalwear from a significant amount of mold that had grown on it due to the flooding of my summer storage facility. My wardrobe and I will forever be in debt to BC Evanston. read more

I have only been here once, and I took in two dresses and two sweaters. They did a good job with everything, and they were friendly. They also give you 10% off if you pay when you drop off (instead of at pickup). read more

I don't need drycleaning much so I didn't have a regular place to go until now. I took a few items in and prepaid to save some money. Two days later everything was cleaned up and nicely pressed. But they deserve a medal for saving my wedding dress. I did everything wrong and yet the dress looks brand new. I got something on the dress the day of and tried one of those dryel sticks on the spot (on a silk dress) - big surprise it did nothing for the stain. Well after the honeymoon I took it to another place and they heard the word wedding and suddenly it was going to be a $300 dollar job. Forget that. So I put in in my closet till I could find another place to try. Fast forward TWO YEARS and I finally think, maybe I should get this dress cleaned. I had no hope for the stain, but BC Cleaners worked magic on it and I still can't believe it. So happy! Give em a try, totally worth it. read more