Do not use this company. Poor installation from subcontractors that the owner does not support, bad…read morecustomer service. call will problems the virtual receptionist just takes your number and the owner never returns you call.

Horrible experience…read more Glass door was broken in August 2023. They came within a few days for estimate. They started they would follow up. I never received any calls. I followed up with them multiple times on when glass would be in, they said they would call. I finally talk to someone on 10/16/23. They stated glass was in for a couple weeks and they forgot to call. They set appointment for repair on 11/26 at 230p. Stated someone would call when on the way they did not call and showed up earlier. They were unable to repair and stated they needed two people to repair would be back on 11/2. He stated someone would call me to set time. No one called and one gentleman comes on 11/2 states they are just there to look at it (this would be the 3rd time someone has had eyes on the door) not repair he doesn't know when repair will be. I will not be going forward with this repair. The lack of communication , lack of follow up and lack of knowledge of the techs to repair a glass door is unbelievable

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

I scheduled an in-home appointment with their door-to-door rep and the sales person never showed up…read morefor the scheduled appointment. Update: The owner of the company called me within minutes of emailing them and offered to come out himself to make things right and apologized for the sales rep not showing up.

Dowden did a great job on my roof installation. Very professional crew. Cleaned up thoroughly when…read morefinished.

From the owner: Dowden's Roofing Co provides Roofing Contractors and Gutter services to the Etna, OH area.read more

I took my minivan in to get a small notch repaired in my windshield. Not only did they do a…read morephenomenal job. But they literally had me in and out in about 15 minutes! Made me want to chip the windshield of my other car just to get that experience again!

Eric who came out to do the estimate was great…read more BUT I do not recommend, they add additional fees like a fuel/environmental/tariffs fee of $49 on top of the balancing fee and the $400 fee to just fix the window. I will pay a fee for the convenience of having them come out and fit it the same day (but they can't do that). If you can get the window out yourself (I could it was a small basement window) take it to Kerbler & Co. They are a great family owned small business and they will save you a TON on $$$.

We worked with McCloud windows to replace 16 windows and our back door (changed from French doors…read moreto a sliding glass door). We had a great experience start to finish. We had original windows from the 90s in our house and we were having a hard time keeping the house insulated, our heating and cooling bills were insane and we basically had heaters or fans running 24/7. Since getting the windows and door replaced, our house has been much easier to heat and we haven't had to keep the heater running. We also didn't realize how much outside noise was getting into the house- but our house is way more quiet now, and multiple people have commented on it. They're really easy to open and close, they have locks we can use to keep the windows open partially and not have to worry about people getting in or our toddler getting out. They also have drainage set up where there isn't a bunch of gunk in the windows all the time. Scheduling was really easy. I'm a nurse so I work untraditional hours sometimes and the whole team worked really well to fit us in. Aidan, our sales associate, helped by fitting in appointments on weekends and texting back and forth to help answer questions as we debated quotes. He was really helpful in figuring out which options we really needed, versus things we could skip, and helped us find some nice discount options. Al, who came to measure the windows, was efficient and even brought treats for our dogs when he came by. He gave us clear instruction for how to clear everything out around the outside of the house for easy installation. We had Brad Sr. and Brad Jr. for our installation team and they were wonderful. They were careful about keeping our gate and doors closed as they worked, because we have animals who would take off otherwise. They were super sweet to our dogs, and talked to our toddler every time she went to see them. They communicated clearly around weather and rescheduling (it was way too cold one day so we had to reschedule, but barely). They were flexible and answered all our questions. One of the dogs messed up some of the caulk, and they fixed it before they left for us. For all the windows and the door, it took maybe a day and a half for installation, and they worked bit by bit to make sure the house didn't get too cold as they worked. They also worked with us to decide where they worked, since we had to work around our toddler's nap. We got quotes from two nationwide companies, as well as from McCloud and chose to go wit McCloud both because they were cheaper for the same product and because they were local and more personable. Would definitely recommend them!

This is an incredible product and company! We recently had 8…read moretriple-pane windows installed. Darwin did a fantastic job on the installation and made sure everything was working properly. Nathan, the owner also followed up with us. These people are so honest and trustworthy and offer a great product at a reasonable cost. I highly recommend them!

High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

Purchased a new 3 panel sliding door from Apco. Greg provided excellent assistance in our decision…read moreof style of door that works best for our situation. The price was very reasonable and quality of the product was exceptional. Finally the installation team of Aaron & Jason were meticulous & master craftsmanship. They were definitely the A-team and left the workspace spotless. We felt they went above & beyond for their customers. Thank you!

I Hired Apco to put new siding on my house, it did not need it we really just wanted a color change…read moreand a new look, what a mistake! I am giving one star only because you must to leave a review. I told the salesman that I had extensive construction back ground and wanted to make sure the siding was installed correctly, he told me that there crews are so good they never have problems! I said I want to make sure the siding is left with proper room to expand when hot and shrink when cold, also nails are to be in the nail slots loosely so siding can move horizontally when expanding. I was told it woud take six weeks for them to start, at eight weeks I was calling them beause I had not heard anything and weather was now getting cold, finally they called with a start date. The day they came out Jay who was the supervisor showed up to meet me and we talked for ten minutes and he left! I went to an appointment, when I came back nine workers none of which could speak any English were there. Hitting the nails far to forcefully there work was beyond sloppy, siding cut to long or to short! The salesman said it would take seven to eight days to complete the Job, they were done in one day! These people do not know what a level is used for evidently, I have siding that is not level and started at different heights on each side of electical conduit on the front of my home so it looks ridiculous! Our house house has several exposed areas where improper cuts were made and are now subject to water infiltration. We have had them out two times to let them fix some of the visual problems, I have wasted my time walking around showing Jay the superintendent all of the eye sores and he gets two items fixed and says they are done! At this point we have siding up high on the east side of our house that was cut to short, but clearly not nailed properly because it is starting to come off! Our experience to this point has been terrible and we are still trying to let them make it right. The biggest problem is the siding being nailed to tight and cuts that are to tight, which leads to warping and leaking in the years to come. I have the manufacturers istallation instructions which were clearly not followed, and voids the manufacturers warranty. The proper solution would be to tear the siding off and have a trained supervised crew start over! I could go on but this is already to long save yourself a lot of grief and premature aging and find a company that cares about quality!