Fantastic experience - walked into showroom on Saturday, placed order on Monday, and installed on…read moreThursday! Had a basement bar/kitchen installed, with sink, sidebar, and main countertop. Price was exactly in our budget - affordable! VERY pleased with the selection, price, and speed of service!

From the owner: If you’re upgrading your kitchen or bathroom, Kitchen N Bath Depo makes the process simple. We…read morespecialize in custom granite, quartz, and stone countertops, along with quality cabinetry and design support to bring your vision to life. We pride ourselves on fast turnaround and quality work. We focus on competitive pricing, quick installs, and a straightforward experience from start to finish. Stop by our showroom or contact us to get started on your remodel.

Murphy's Home Improvement did an outstanding job repairing our damaged floors! The team was…read moreprofessional, courteous, and clearly experienced. The craftsmanship was excellent--you'd never guess there had been any damage at all. They kept the space clean, worked efficiently, and made the whole process easy. Highly recommend if you need floor repairs done right.

From the owner: 🏡 Murphy’s Home Improvement — Where Craftsmanship Meets Care!…read more From small repairs to big remodels, we bring homes back to life with precision, pride, and a personal touch. Locally trusted, family-owned, and built to last — because your home deserves the best. 🔨 Let Murphy’s fix it right the first time. 📞 Call today for a free estimate!

Location: 4120 Worth Ave, Easton (top floor) Website:…read moreMenu: see website Hours: see website Parking: plenty of parking within 1-2 blocks This is a favorite location at Easton if the weather permits a nice long stroll and if not - a short drive is worth the view. Settled in on the top floor of Restoration Hardware, the RH has a very extensive wine menu and an admirable small bites and light meal menu. Warm weather months I like to have an ice tea in the sun deck. Gorgeous venue.

Stopped by for weekday lunch. Sat right next to the fountain. Great ambiance. Service was good…read more Food was excellent. Would come back again. I image that this place is packed on weekends.

The salesman was very good at selling the product. We were shown and given a wide variety of…read morechoices of materials, hardware, styles, colors, and options. He was an excellent salesman. We had a bath in our home renovated by a local Bowling Green company one year before we spoke with ImproveIt! Hence, we thought we had a source for good and recent comparison service, installation, and material quality in our home. We called the local company, however, they were booked up for a couple of months, so we called ImproveIt!. The installation for the ImproveIt! project was a bit troublesome. First, the installers wanted to change the installation date to an earlier date. We agreed to do that. However, the day before the new installation date, the installers called and moved the date back to a later date stating that they did not have all the needed materials. This, in our mind, was a strange turn. Second, the installers did not have the correct ventilator/light that was specified in the contract. It took a couple of weeks and several return visits by the installers to correctly install the right ventilator/light. Third, while the installation quality was adequate, it was not the same quality craftsmanship installation as what the local company did. Fourth, the shower head, hand shower, and valve quality was of much inferior quality than the hardware installed in the other bath by the local company. I would not have agreed to the quality of ImproveIt!'s hardware had I known what it was at the time of the sale. The installed hardware was or is of the least-expensive grade hardware that I found at The Home Depot. We also request a raindrop shower head that would extend out a couple of feet towards the center of the shower like the shower that was being replaced. We did not get the extended shower arm. The installers were very kind and professional in their work. They did a great job at cleaning up.

How do I give negative stars. The level of rage I feel for this company is over the top. $16,000…read morefor a bathtub. I don't even have the capacity, at this point, to go into everything that is wrong with this bathroom. Before you use this company, make sure you are ok with paying an over 800% (EIGHT HUNDRED PLUS PERCENT) markup on items you can get at Home Depot. Same model number. Same color. Same everything. Make sure you don't care whether or not things are centered and evenly spaced. Make sure you understand that when they tell you Cultured Marble, what you will be getting is a plain white plastic-y feeling counter. Make sure you understand that they will charge you $500 to "dispose of" your old tub when you could actually sell it on Marketplace for $50 and someone will come get it. Did I mention to make sure you don't care if things are actually centered, and that even though you paid $475 for "custom laser measuring and bathroom design" things will still not align. And most importantly, make sure you understand that when your faucet breaks a mere 2.5 years later and your hot water is running continuously, they will not care and will schedule the repairs for 3 weeks later and act like you should be grateful for that, and you should just be ok with your hot water running for that long, like they are going to pay your water & gas bills and pay for the wear and tear on your hot water tank. BEYOND ANYTHING, MAKE SURE YOU INSIST ON AN ITEMIZED ESTIMATE BEFORE YOU PAY THEM ONE THIN DIME. I have to stop now, before I give myself a heart attack. THE WORST HIGHWAY ROBBERY.

I am remodeling my kitchen, and the contractor I hired subs cabinets and countertops through this…read morecompany. I've gone several times to investigate options, and today picked out the cabinets and countertops that will be used in the final project. Courtney is our sales person, and she is awesome to work with. She is friendly and her experience makes her extremely valuable in this process. The selection is good and pricing is very reasonable.

I'll start off by saying the guy that came to do measurements was cool. The installers were fine…read more Didn't talk much. They did a good job. But skipped the final step of calking my sink back in. Even tho it was clearly on the checklist of things they were supposed to do. So I had to go out and buy some and do it myself after they left at like 7pm. That sucked. But my biggest complaint was that the communication from the office staff and my so called project manager (Chianne) was terrible! One part was my fault. I got an email about the measurement scheduling, but I didn't actually open it because it looks like spam. It doesn't say the company name or a subject. Just the name of the project manager. So if you don't know that persons name, it looks like spam. But I owned that. After that mix up I was told I would be scheduled for Friday of that week but I would get a call on Thursday to give me a 2 hour window. I never got a call. A driver called me on Friday saying he was on his way. But I wasn't prepared for that and had to turn him away. So I call and talked to a different person about how I never got a phone call with a time. This person said my project manager told her that she called me and I didn't answer. THAT IS COMPLETELY FALSE. Your business model literally says honesty in it and you have managers lying about your customers. When I told this new manager she never called me she literally said, I knew I shouldn't have trusted her! So that's crazy! Finally got scheduled for Monday now. At 8 am on my day off. The measurement guy comes. He does his thing and he also tells me that the manager lied about calling me! Finally at the end tells me I'll hear something about an install date by Friday or at the latest in a week on Monday. By Wednesday I still heard nothing! So I called AGAIN! They said materials were in but they would call me tomorrow for scheduling. They didn't! Surprise! Finally got a date scheduled and held my breath that they would actually show up. They did. And I'm so glad, because now I can be done with this company forever! If I could have gotten out of this a month ago, I would have. But when you order with Home Depot you're stuck. Home Depot told me when I ordered that I was looking at a 3 week install. IT TOOK 2 MONTHS! Also I Called out Chianne on lying about me and not doing her job and there was no apology. Asked to be transferred to her boss. Left him a message. He never called me back, SURPRISE! So no accountability on their part at all. Awful. Just awful experience. Do not use these people!

I was sold 2 bathroom remodels at over $35,000. they did not complete the work per the timeline. a…read moredate was selected weeks out to complete work. that date came with no show, nor phone call. I cancelled a drywall contractor for the date they no showed and my company will not have a bathroom. customer service is sketchy. as of now, I have paid a lot of money for a bathroom that isn't finished and will hope someone cares enough to schedule and complete the promised work. if I had it to go over again, I would not use west shore.

Beware the claims of West Shore Home ! As they are the new kid on the block in Columbus Ohio for…read moreone day shower replacement, I experienced numerous delays and mistakes. The one day shower install took four days due to inexperienced installers, lack of necessary materials and tools on their truck, and major mistakes that had to be corrected.

They replaced my bathtub and surround. They insisted the work would take 2-3 days. It took them…read moreTWELVE WEEKS. Between Bath Tune Up and their subcontractors, I had 5 different contacts I worked with and scheduled separate appointments with- each of whom told me different things. None of them seemed aware of discussions that I'd already had with the others. Multiple times they either didn't show up for appointments or canceled last minute (especially frustrating when I had taken time off work to be home for the appointment). To their credit, early in the process they identified a leak in the side of our house that we needed to fix immediately. Bath Tune Up paused their work and was very patient while I got the leak fixed. After 10 days I notified them that the leak was fixed and the bathroom work could continue. It took them 9 weeks after that to finish the work. Also to their credit, multiple times when I complained about the quality of the work they did send someone out to see and then later come out to fix the work. However- this required a ton of time and management from me. I'd rather they did it right the first time.

From the owner: Bath Tune-Up provides curated concepts for every level bath remodel. Our team can replace and…read moreupdate tile, fixtures, lighting, vanities, tub to shower conversions, all the way up to full bath remodels. We believe that updating your home doesn't have to cost a fortune or displace you from your home for weeks! We have service options to make a big change in a short amount of time, and without a hassle or giant mess. Our customer service Trustpoints are applied to every project to ensure that updating your home is an enjoyable process. Available by appointment for virtual and in-home consultations.

Antonio did an excellent job of repairing my LVP flooring. He also replaced an outlet in my…read morebathroom. He was very polite and professional. I highly recommend working with him.

Antonio responded for the company on March 8. He scheduled an appointment for today March 10 at 8…read moreAM. It is now noon and no one has shown up or called.

Customer service is non-existent with this company. The customer is NEVER right, just the owner…read more.. Kitchen Tune-up North has been a disaster to work with. The owner, Matt Skellan is not to be trusted, he does not honor the contract his salesman sold. Over a period of 2 months after the job was "completed" I got a call from Matt, he decided he would resolve the problem in the next week but has never called back or sent anyone to fix it. Contract was written "all hardware added/replaced" Owner said "hinges are not hardware" Find another contractor!

Service requested then they canceled. I would give zero rating. We needed help with existing…read morecustom "Amish style" ... original design and install (total kitchen over $115K in 2012 was great... beautiful. Main issue now is fairly common for kitchens with custom cabinets ... a few of the cabinet doors and drawers need adjusting and hinges / sliders adjusted and/or replaced. I will pay whatever for good service ... just fix the _____ problem. Their name "Kitchen Tune-Up" ... on their home page and Yelp posting say they do "CABINET REPAIRS." Good luck with that. I made initial appointment they canceled saying they don't do the basic repairs we were talking about. What's the definition of "tune up"? Do not recommend, avoid.

I purchased a Dekton countertop and backsplash from Lowe's and Sims Lohman was the installer. I…read morewas very disappointed with the fabrication and the pattern match. When I expessed my concern I was told that is how it should be. After a few calls they did agree that the pattern could have been done the way I originally wanted. They offered to replace it but if there would be additional costs for the plumber etc - I would be responsible for those costs.

We got our kitchen cabinets from Sims Lohman as that was who our builder used 7 years ago. Our…read morebathroom cabinets, granite peninsula, kitchen sink, and bathroom counters are also from them. The base molding in the kitchen needed touched up but the touch up kits that they had given us was dried out. I called and askedPage if we could purchase. She was so helpful. This color was discontinued but she found one left and said that we could just have it. Now that's great customer service.