1. Extra Space Storage

    1. Extra Space Storage

    0

    Apple Valley, MN

    Extra Space Storage

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm
    Updated 1 week ago

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    2 years ago

    great service, clean property and gigantic parking bay that keeps you out of rain/snow.

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    Emily S.

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    True Care Moving Service

    True Care Moving Service

    4.3
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    Update, 11/21/24: Lawyer has been retained, claim has been filed. Be extremely careful with this…read morecompany, any decent company would have jumped at an opportunity to make things right - this one passes the buck. Unfortunately, during the move a leak occurred on a fridge that was moved - the company reconnected the power and the water line, returned the fridge against the wall, collected payment and left. Fortunately, I came back the next day to a vacant house to gather anything left behind, and found a wet carpet, a wet bathroom, wet hardwoods, flood ceilings, damaged HVAC, etc. The carpet is ruined, the hardwoods are ruined in numerous areas. I brought this to Tyrell's attention, and it has been brushed off by him numerous times. The company claims that the water line was "done as a courtesy", which I contest - the service was offered, and was paid for. It is estimated that I have $35,000-$40,000 in damages throughout the house. With that said, I'm not mad that it occurred, I understand these things can happen. What frustrates me is that after repeated attempts to gather the companies insurance information, they have refused to provide it. The companies website clearly notates that "We are a professional moving company in Minneapolis with the required licenses and insurance." It is a requirement that moving companies maintain insurance. It is my right to file a claim. The fact that they have been unwilling after numerous attempts to provide an insurance carriers name, let alone a point of contact or policy number, is highly concerning. I have contacted the Attorney General's Office, Better Business Bureau, Department of Labor, and will continue looking for resources to ensure that this is dealt with adequately. The main job of someone that runs a moving company is to deal with customer issues swiftly, and that has not been the case here at all. I would highly recommend doing due dilligence before hiring Tyrell's crew, they are quick to collect payment, but awfully slow to remediate any customer concerns.

    These guys were on time, worked hard, and very efficient. One of the best movers I've ever hired.read more

    Ruth Movers

    Ruth Movers

    3.1
    (28 reviews)

    Ruth Movers helped me get my baby grand piano from South Eastern Minnesota to Detroit Lakes, MN…read more The pick up and loading process was quick and professional, as was the drop off and reassembly. The staff was helpful, knowledgeable, and courteous through the whole process -- both the movers and the office staff. The only issue I had was that I was told I would be called to complete payment (as I wanted to use a different payment method), but the call never came, and I was charged a significant amount more than I had been quoted. While I still paid full price, my concerns were handled quickly and professionally. If you're looking to move a piano, I highly recommend this company.

    My mother hired Ruth Movers in March for her move from her apartment in Blaine, MN to…read moreBurnsville,MN. They took $150 deposit when she spoke to the young lady in the office and setup to be at her apartment in Blaine on May. 30th at 8:30 AM. On the 30th we waited until 9:30am and nobody had shown up or called. We tried calling multiple times and nobody answered and their voicemail box was completely full so we couldn't even leave a message. I drove out to their location on the 30th and all their trucks are parked and doors are locked and nobody answered. We have filed a complaint with the BBB but I would tell everybody to stay away from this place as they either are taking peoples money and not providing the service or they are out of business.

    Extra Space Storage - selfstorage - Updated July 2026

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