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    Extra Space Storage

    3.3 (4 reviews)
    Open 6:00 am - 10:00 pm

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    5 months ago

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    4 months ago

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    1 year ago

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    The UPS Store

    The UPS Store

    (57 reviews)

    I only go the UPS store for the return of items through the mail. I ordered a formal dress online,…read morewhich I do not recommend. It was sequined dress. Before I could try the dress on, sequins were bouncing off the dress. Not a good sign... In addition, I did not like the way the dress fit overall. So, I decided to return the dress. Many stores used to have free shipping and free returns. Well, now days, many stores still have free shipping but no free returns. I had to pay $5 to get return labels to ship this dress back. In the big scheme of things, this was not too bad (some stores charge $15+ for returns.) I went to the UPS store with my QR return code and literally, in seconds my return was made. He also gave me a paper copy of my transaction. In addition, I had my left over taco bag in hand and he said I could use a trash can that was hidden underneath a counter. So, super nice of him given that I did not even asked for a trash can. Excellent experience at UPS...

    I have been using this location of the UPS store for awhile and one good thing about it is that it…read moreis very rarely busy. I like to call it my secret UPS store. It's a great convenient location, too. But I had an issue with them this morning that I have to share. Their website lets you create print orders to pick up in the store and I used it because I needed copies. They said the copies would be ready this morning, so I stopped by. The shop attendant told me their website doesn't work so my order was not only not ready but it was not even in process. He said I could email it but there is an additional fee to send it that way. Don't take orders online if you can't process them. The shop attendant was so unapologetic and literally walked away from me while I was still talking to him, trying to understand the situation. Don't call yourself a print shop or copy place either if you're not going to fulfill the service. Very disappointed.

    Move Drs - A social media ad.

    Move Drs

    (13 reviews)

    Unfortunately we had a bad experience. Luckily it turned out to work out, however here is what…read morehappened; This is an email I sent to the company a few days after our move...and have yet to get an acknowledgment or response. We confirmed our appointment on friday and were told we would have movers to help unload our 16' truck somewhere between 4 and 6 pm on Saturday. (Originally we were told after booking, that this would take 5 hours) I called first thing Saturday morning to make sure mine and my husband's phone number was in the system, and again, confirmed the appointment. I was told at that time that it will likely be closer to 4 because of the way the schedule looked and that we would be given a call if they were going to be later than that. At about 5:40 my husband and I both attempted numerous times to get in contact with Move Drs to no avail. We had heard nothing from the movers, and only had been given one contact number where we left messages. I also sent an email requesting an update. We had to return our truck on Sunday by 9 am and were going to be charged a 70.00 late fee for each half hour it was late, so at that point we wanted to make sure someone was coming or if they were just no-showing so we could get othe movers in there to move if possible. I was out of town and my husband was alone so it was not an option to move it in ourselves. After numerous attempts, and 3.5 hours later, my husband posted on the facebook page for move drs with the situation and almost immediately received a call stating they were on their way and would be there in 45 minutes. After about an hour, another call came saying they had the wrong address and that they would be there in 20 minutes. They finally arrived at 8pm. Everything was done by 10pm, however at this point, nothing got put together, and the move in was extremely disorganized because it was a "rush to finish" Also, the two men that moved in had no way of covering the carpet, and they walked all through our house with dirty shoes moving stuff in and out. I'm not sure if this is standard for the Move Drs, but I am extremely disappointed with the service, and hope that this is not how all customers are treated. To top that off, one of the movers asked for a banana and then left the banana peel in a corner of our new place, not in the trash.

    I purchased 2 hrs of moving services from Move Drs on Jan. 24. I called Move Drs on March 26 or 27…read moreto schedule my move date of April 6, which was ultimately scheduled for 10:00 am. Move Drs called at 10:20 on April 6 to cancel. Their reason was that they had a fire in their office and when I asked, they reported that they did, in fact, have mover crews and trucks available, but the manager decided to bring the crews in to clean up the office instead of taking care of the appointments that they had already committed to. I certainly hope there were other extenuating circumstances. It seems like a better choice would have been to hire a cleaning crew and kept the moving crews and trucks working to take care of the customers. Move Drs also told me twice they would find another company to move me later that same day but I never received either a call from a new mover, nor a follow-up call from Move Drs. All of this was last minute and ended up costing me substantially more in surcharges since I did not have a prior scheduled appointment. . To me, Move Drs views their business as a one-time customer exposure with little attention to any repeat business and cares nothing about service

    Extra Space Storage - selfstorage - Updated May 2026

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