We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

I agree with the other review. Nice facility but They quote a fair price when you rent , then…read moreafter you move in they constantly raise the rent, by a lot! . Once you fill up your unit it's hard to move and you're trapped.

Very helpful and professional, she helped me change my unit easily…read more Clean units and very accessible

Do not use this facility. Main door constantly breaks down preventing vehicle enty or exit. Has…read morehappened twice in the month. Ruined a camping trip. Ive seen people trapped inside. Management does not give a damn. Terrible customer service. Go elsewhere, trust me.

Horrible company! NO customer service. No one on site! Eberythong is communicate through an app…read more Tried to access init at 3:30 and both lanes blocked right at entrance. After trying to enter damaged my car trying to back out through garage door. Old owners Simply Storage - had staff on site. Staybaway from Public Storage monopoly

Susan was nothing but great getting us set up with our storage unit! The facility itself is clean…read moreand convenient. Would highly recommend if you're in need for a storage unit (we did climate control).

It's a nice place and the storage units were clean when I moved in. It's also very convenient to…read moreget to from my house. The rating is only 2 stars because they raise their rates often and I feel that the rent is already high. It's getting to the point I can't afford it, especially the next time the rate goes up.

Clean and well maintained. Easy access and great service from staff. Caprice was very helpful.read more

The facility is super clean! Denise is very helpful and knowledgeable. I had so many questions as I…read morehad never used a storage facility before, and she answered every one of them without getting annoyed at how many questions I had. I highly recommend choosing this facility and working with Denise!

Planned a move out on August 23rd. Apparently I didn't remove the lock at that time. Rather than…read morecall me and tell me that I needed to remove the locks in that two week time frame from when we moved out to the end of the month, they just decided to charge me $300 for the next month.

Dont rent here. My unit flooded here due to a leaky roof( look at past reviews and notice flooding…read morehas happened to units here before). luckily I had insurance, but still had to deal with the problems of it all. The staff was nice here, but after everything there was 0 apology for lack of maintenance. What they did do though was raise my rent prices after the flood and never offered anytype of goodwill. Also, good luck driving in here with the snow as that never seems to be plowed.

My go-to storage was always Public Storage ... I live in Glen Ellyn and googled storage places near…read moreme. Lock Up Self Storage popped up so I decided to view their website for prices ... I found the perfect sized unit at a great price, the unit was very clean, carpeted and climate controlled! And to top it off the renting of the truck for 3 1/2 hours on my moving day came with the rental. I though it was too good to be true but I called them anyway and all of it was true so they definitely won me over from Public Storage. Best Decision Ever!!

The computer system was down on the day I tried to pay rent, so they couldn't take payment. They…read moresend emails "Call our office" and dont reply when you email respond What Do You Want Worst customer service ever.

If you are late on payment you are in trouble!!…read more I had a $185/mo locker for several months and was late on November due to a shortage in my work schedule. I was inundated with texts and emails and ultimately had a $505.00 total due with $185/mo locker!! Beware!! Fat cat that ownes this place is a blood sucker that will jack your payment so high that you wont pay and they will slap a lein on you and they will take your possessions!

Although the facilities are nice, beware of large yearly increases in rent. Also beware when you…read moregive the required 10 day written notice to move out, they will only prorate if you're out by the 5th (and they don't share that information with you either). There's no on site garbage either. And when I complained about the large price increase for no reason, the did come down a very little bit, until I told them I was moving my stuff out then my price was increased for the last month. I'd never go back there again for my storage needs.