These were amazing people and movers The guy that set it up with us was training a new guy and he…read morewas so understanding and slow with them and made sure he got everything right. I would have wanted to have worked with him. He was amazing. Yeah they still got it up. The stairs out of the basement and into the truck in like 15 minutes. Highly recommend

Scammers! Do NOT use! I hired them through UHaul on 7/26 to move my senior mom. I paid for 3 works…read morefor 6 hours. The man on the phone prided himself saying they never leave job unfinished. Would even come back next day if needed. They said someone would come out morning of to the new and old place to check out. They arrived 2 hours late after 3 calls asking where they were. They STOPPED after4 hours. They told me they would refund my money. They lied and kept all my money for a job they did NOT finish. I had to hire another truck to finish the job. I have called so many times. At first, they told me they had to call me back, but then they just stopped answering all my calls. They ignored my emails as well. They stole my money and left me to finish moving my senior mother on my own. Scammers, liars and thieves!

We had a camper van all set up from Outdoorsy for our spotting break trip to Tennessee and the…read morething ended up being piece of garbage and told the owner it wasn't road worthy so returned it after 20 minutes, that's how bad it was. Nobody, even the airport rental places had a large suv or 12-15 passenger van until we called Chicagoland Truck Rental and spoke with Bruce. He knew we were in a bind as we were leaving very early the following morning and was honest with pricing and even cut me a break. Van was in good shape and clean. They were great to deal with and would definitely recommend them. Thanks guys, you made it a great trip otherwise we would've all been really cramped in our midsized suv haha. You're #1 and I've already recommended you to a few people for future needs! -Dave J.

Excellent service. Very thorough in explaining everything. Quick in and out. This some of the best…read moreservice I have had in Chicago.

Great moving company, reasonable price. The team consists of hardworking individuals and very…read moreefficient overall. Would hire again!

From the owner: Local moving service in Chicago and suburbs. Great rates and excellent quality! Once you book with…read moreus, we fully commit to providing an outstanding service.

The regional manager reached out to discuss my issues and concerns in great detail,which I'm most…read moreappreciative of. Increased monthly bill (twice) since I started renting the unit in February,other than that the other issues have been addressed. I just want my gear to be safe,along with easy access if I'm paying my bill. Thanks Hugh!

Stay Away!!! This place is a trap. My partner and I had 3 units here. They contained everything we…read moreowned while we were in between homes. Including our parents ashes, one of a kind art pieces made by myself and my late husband, irreplaceable family heirlooms and so much more. Oue entire lives. We were victims of a Con artist and took a financial hit that was extremely difficult to recover from. We fell behind on the rent. I presented our hardship to the staff here. I cried and begged them to please give us time to not loose everything we had. But, instead they raised the rent. We did everything we could to raise the money. Paid them thousands and got within a few hundred dollars from paid off. So, they raised the rent again and added more fees. We begged. My Mother even paid what she could and begged them as well to have a heart. But, we lost everything. The money we thought would be our cushion to be able to rebuild our lives went to paying fees to these heartless people. We were $200 short and we lost everything. Still on the streets now hoping to rebuild our lives. Stay Away!!

Incredibly fast and kind movers! I've moved several times and not once has any mover in Chicago…read moreshown up to literally to my door; I usually have to go downstairs outside my building which kills more time. These guys showed up to my actual door right on time and were FAST. Will be using these guys again in the future. Thank you!!!

Great service and affordable! I've moved many times and this was one of the best. Before anything…read morewas moved, there was a walk through and everything was discussed. They got started right away and I never felt like they dragging to get extra money. Actually I was surprised at how quickly they were working. When it was over, I was offered the chance to search the inside of the truck to make sure nothing was left. The pricing was exactly as discussed. I'm hoping to never have to move again but if I do, I will definitely give them a call.

We had a great experience with Melanie (who scheduled us within 48 hours of our move), Manny, and…read moreLouie. Friendly guys who came on time and finished moving easily within the two hour time frame that I was hoping. Our items were treated well and incurred no damage due to their careful consideration of the tricky stair case in our apartment. In my opinion it always best to support local businesses. I highly recommend this family!

We hired a 3 man crew from this company to move furniture and boxes for us. During the 5 hours of…read moremoving, 2 of the 3 men yelled at, intimidated and/or threatened us. This is not a professional company. Do not hire them if you want yourself or your belongings safe. During our move, which happened during a light snowfall, our mattress wasn't wrapped as tightly as it could have been, and it was placed in such a way in the truck that it absorbed quite a bit of water (see photos). When mentioned to the crew, one man, whom I had already asked not to smoke near our furniture, became combative. Requests for that individual to calm down and not even rude or yell at us in our own home, turned to the man informing us he was off the clock and shouting in our front yard to the point where we had to ask him to leave our property- he then sat in the truck leaving the other two to do all the work. When it came time to settle the bill, we called the office (no response) to discuss the damages and a 2 vs 3 person rate. We asked the crew to have her get in touch with us. While I was on the phone with Melanie, business owner/customer service, the remaining crew started yelling at and then threatened my fiancé, shouting that they would call the police for us refusing to pay- we were not, we were discussing the damage and the crew member who walked off the job. The crew manager informed me that he was Melanie's boss and he'd just call the police. Melanie heard all this, called them and sorted it out. The yelling and the threats were terrifying and unprofessional. This is not how you treat customers and is a horrible reflection of the "business." Do your research and go with someone more reputable and safe.

Not BBB Accredited. I'm a single woman, they came at night. I was scared for my life. Imagine, in…read morethe dark, two men appear, demand an $300 CASH to finish give me my things I have already paid for under contract. I don't have that kind of cash, he took the $100 I had and I needed to Venmo him another $200 before they would even open the truck that held all my belongings. After over six weeks of them having my belongings demanded an additional $300 in cash to finish the delivery. The owner of D&F pack is Faheim. His phone number is 773-507-1914. His business address is 431 North Kenneth Avenue, Chicago, IL 60625. His DOT # is 3353586. He will maybe answer you calls, and if he does he will lie to you. This man is a terrible person. He held my belongings for over six weeks, offered no communication on where my things were or when they were to be delivered. Upon delivery, my items and boxes were damaged. My television, my furniture, family pictures. The men that delivered my belongings, literally tossed them into my apartment. Other reviews say exactly the same experience I had with this company. I encourage you to read them and DO NOT put yourself or your family through the deceptive, scary and and horrifying experience this company offers. If you used Alliance Moving and Storage out of Florida, the nightmare will only get worse. Alliance owner Richard Falcone told me via text, his drivers lie just appease the customer. His phone number. It is 561-797-2220. This delivery company D&F Pack and Go is not only shady and scary, they are also deceptive crooks. There is a legal pathway to take involving Theft by Contractor. Be sure to file a complaint with the Chicago BBB. File a claim against them asap with the Office of the Attorney General. Please reach out to me before hiring these scammers aimeematz1@gmail.

Well since no stars isn't an option.... please do not give these thieves a dime! They have…read morevictimized my mom and a slew of others during the shutdown. They picked her stuff up in MN, paid on the spot and extorted her to give them more money and 20 months later she still has not gotten her belongings!! They do business under lots of names but ALLIANCE MOVING is the current one. ABSOLUTELY DO NOT HIRE THEM!