1. Extra Space Storage

    1. Extra Space Storage

    0

    Brooklyn Center, MN

    Extra Space Storage

    4.0 (1 review)
    Closed 6:00 am - 8:00 pm
    Updated 1 week ago

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    5.0
    (1 review)
    Junk Removal & Hauling
    Responds in about 30 mins
    5.0
    (1 review)
    Junk Removal & Hauling
    Responds in about 50 mins
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    2 years ago

    As always, on duty staff member, Nikki was cooperative and helpful. Facility was clean and pleasant.

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    Emily S.

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    Good Stuff Moving

    Good Stuff Moving

    3.5
    (100 reviews)

    Nasty estimator-…read more Just got off the phone with this company, and I am stunned at the outright disrespect I encountered. From the moment I asked a question, the representative snapped into a rude, condescending tone as if I dared inconvenience him by simply existing. Honestly, with an attitude like his, he could only be a third-party estimator--because he certainly lacked any professionalism or basic customer service skills. When I pointed out that their pricing was double that of other quotes, he had the audacity to laugh and snidely remark, "Well, if you want your stuff damaged, go with them." That kind of arrogance is not only insulting but completely unjustified. Lower pricing does not automatically mean incompetence or damage. Let's be clear: I explained, in the simplest of terms, that it was just one hour of moving. But no, their inflated minimum is two guys for two hours--$550 for a single hour's work! At that price, I might as well keep them around for an extra hour to scrub my truck and clean the bathroom so they could at least pretend to earn their outrageous fee. And then came the pièce de résistance: the smug boast of "26 years in business." Frankly, if this kind of treatment is their standard, those 26 years are 26 too many. Based on the fabricated-looking reviews plastered across other platforms, it's clear they've been relying on fluff and deception instead of real customer satisfaction. This isn't a business--it's a scam with a phone number. They don't deserve your time, your money, or your patience. Avoid them like the plague.

    The GOOD: The moving crew were on-time, courteous, detailed, and got right to work. the move out…read moreprocess was smooth and efficient, as was the move in process at my next building. the crew leader did all he could to ensure a smooth experience. The BAD: the final piece of furniture, a dining room table, was brought in and when unwrapped the leg on the table was visibly damage. wood splintered and the leg was completely detached from the table. the leg was clear bashed into something with clear force for it to have completely broken away from the table. the mover who brought the table in denied knowing what happened; however, the table had to have broken in between the truck, elevator and being brought into my apartment. the crew leader immediately dismissed the crew and got to work on contacting the company to help place a claim. The UGLY: I have moved over 20 times in the past 25 years and am well-versed in things that can happen during a move - broken glasses, nicked and scratched furniture, etc. I have never had a piece of furniture be so BADLY DAMAGED during a move, especially a move that was 6 blocks. My frustrations with Good Stuff Moving really boiled over when speaking with their claims department. I did not opt for the extra insurance, so they were only willing to reimburse be for $0.60/lb for my table or $138. Additionally, I felt the claims agent was very dismissive of the gross negligence by the team member and was unwilling to have anyone comeback out and remove the table, as it cannot be repaired and is garbage. I never got a sense from this company that they were interested in "making this right" or going above and beyond at any level. I paid good money for the move and am out now an additional $3k for the table + costs to have it now removed + replaced with a new table. Think twice before hiring this company or at the least MAKE SURE YOU OPT IN for the extra insurance. read the fine print - my very expensive mistake!

    Extra Space Storage - selfstorage - Updated July 2026

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