This was easy. Everyone I had the pleasure to interact with was professional, knowledgeable, and a…read morejoy to talk with. I had ordered two containers because I was moving out of house of 35 years. I only needed one. It is amazing how much can fit into one of these boxes. They only charged me for the one box, no extra for my mistake. We stored our stuff for a year and a half at the farm we were remodeling. The farm is in Minnesota. There was no damage at all. This company is fantastic. I wish Comcast could hire them as consultants.

BUYER BEWARE!!! These bozos lost my sister's stuff and then basically said, "Too bad, so sad."…read more Their insurance coverage EXCLUDES them losing your stuff. On top of that, they did nothing to find the pod. Check out their BBB Rating. It's an F

We were really impressed with the service at this UHaul location. We rented a truck in Rock Island,…read moreIL to move my niece to Roseville, MN. Returning the truck couldn't have been any simpler. I drove in the lot, handed off the keys and was basically done. Quick and easy. As we headed to our hotel I discovered that I had left my wallet in the truck. We called back immediately to find that they were trying to call us. A quick dash back to recover the item and we were off. The staff was professional, polite and helpful. I would highly recommended this site!

This location's manager wouldn't answer calls from corporate or me about a very shady charge on my…read morebill. Be sure to take lots of pictures of everything before and after your rental. Id recommend going to a different location.

It's the kind of place that sucks you into a neverending ordeal and half the time you can't even…read moremake it out of there with the vehicle you reserved because of the incompetence of the employees. They'll spend, without exaggeration, an hour trying to make sense of their computer screen only to realize they don't have the vehicle in stock. They don't know how to use the computers, they don't keep accurate stock of the trailers/trucks, and they are all stoned out of their gourd. I've had to rent from them a dozen times and it has never taken them less than half an hour to figure out how to give you what you rented.

Tried again today to get propane tanks filled. Rang the bell for service and waited 20 minutes…read morebefore going inside to find employees with no customer service skills. We will not be back here for propane. Maybe 2 out of 5 times we've been able to get tanks filled because there isn't someone able to do it. Today they just ignored the bell completely, and were rude to other customers in front of us. Total waste of time.

We recently moved and had very limited time to work with. The staff was helpful and made it a…read moresmooth and painless process. We were very impressed.

This review is specifically for their UHaul service. This was the closest UHaul location and seemed…read morevery convenient to be able to drop off and pick up a UHaul after hours with a gate code. Unfortunately, the code we were given didn't work at all! Several people tried entering it and it never worked to open the gate. We tried get a hold of someone at the business but nobody answered. We left a message for the business about the issue and to return the call and nobody ever called back. We ended up having to call UHaul's main support hub and they reserved a vehicle at a UHaul across town. In total, we wasted almost 2 hours trying to get this truck.

We used a unit from this company for a week while having our garage floor epoxied. They have a very…read moreextensive document to sign to protect their storage unit in case of damage. When they came to pick it up, the remote-controlled lift gouged our driveway badly in 2 spots. After speaking to Mike at UNITS, he requested photos, and said he would get back to us that evening. Never received a call back. No "how can we make this right?" response. Nothing. We are certain that if we had gouged their unit like this, we would be hearing from them. Now, 45 days later, the owner called! He doesn't like the one star review. Said he would come and take a look. Guess what? He never showed, or called us back either. We do NOT recommend that anyone use this company. They are not customer-friendly and do not respect your property. You will be disappointed.

These guys are so great-- so much better than other moving container companies. A local franchise…read morewith seamless access to a well run nationwide network of container and storage facilities. I was able to successfully coordinate a challenging and complex move from Northern Virginia to Minneapolis with the awesome help of Mike and Rich from the Minneapolis end. The container was delivered right on time by Dane and removed as soon as it got unloaded by the crew from the also excellent Twin Cities Moving Solutions that often partners locally with Units. Bonus: these guys are artists at placing the containers exactly where you need them, at a home or on a public street and it's an impressive process to watch.

This company goes above and beyond! I moved from Minneapolis to Washington DC. While other…read morecompanies were quoting me nearly 3x as much and worse service, U-Pack came thru with a much better quote and unbelievable customization for what I needed. I hired movers in Minneapolis and loaded up the truck. Four days later, u-pack arrived with my stuff ready for my Washington DC movers to unload it. If I had one complaint (I don't, but /if/ I did,), it would be that u-pack won't help you on the other end of the transaction. If you're moving to a suburb or a place with a loading dock, you're 100% fine. I was moving into the city and needed to have parking for this semi, which proved very difficult since I didn't yet live in the city. Even so, U-Pack worked with me to find a visible solution and ended up storing my items on the truck for a few extra days until my parking permits could take effect. Final comment on this: on what was already a very challenging and stressful move, their dispatchers and drivers were a 6/5 stars. They were so nice and patient. I told one dispatcher the problem with parking and she said "you sound so stressed, sweetie. Don't worry, we'll find you a solution. Welcome to DC." I seriously would have hugged her through the phone if I could have.

Let's face it: Moving is stressful, but UPack made it so much better! They were responsive, on…read moretime, and beat the price on all of the competitors! Their policy of pay for only what you use is great - we had two ReloCubes delivered and only used one. No hidden fees or taxes, unlike Pods! Reading the BBB reviews of Packrat scared me away, so I stuck it out with UPack and couldn't be more satisfied. My ReloCube arrived well ahead of schedule and it was dropped off early in the morning. Just a word of advice though: When loading your contents, don't call to schedule your pickup until it's totally ready! They don't offer pickup windows. I asked them to pick it up at the end of the day (which they said they'd try but couldn't guarantee it) and it came at 10am - yikes I wasn't ready! Thankfully they came back the next day for no charge. Barb on the phone was really personable and pleasant. She gave me a suggestion on what to check out on my road trip and it was awesome! Thank you so much UPack I'll recommend you any day!

Crew was very friendly & fast... thank you so much! I would use them again! I had 3 guys come to…read morehelp me move, they packed everything in my studio and moved me across town in 3 hours!

I had a positive experience with the crew at You move Me. Good communication from ETA call to final…read morecall, Santo coordinated the details and it went very smoothly and will definitely use them again.