Crystal is an outstanding employee at Extra Space Storage who truly goes above and beyond for her customers. From the moment we walked in, she was friendly, professional, and incredibly helpful. She took the time to explain everything clearly, answered all of our questions, and made the entire process smooth and stress-free. What really stood out was her willingness to help beyond what was expected. Crystal was patient, knowledgeable, and genuinely cared about making sure we had the best experience possible. It's rare to come across customer service like hers, and it made a lasting impression. Extra Space Storage is lucky to have Crystal. She is a true asset to the company, and we highly recommend working with her. read more

Just what I needed for holding items we did not want the movers to move. Now have found it perfect to store items we no longer have room for since downsizing. Very clean and cart is always available to help get it from truck to unit and vice versa. Staff very friendly and helpful. In fact Sara signed me up for a unit over the phone when I was not able to get there in time to do all in person. I arrived signed the paperwork, got the unit orientation and was ready to go. All this and they are very competitive cost wise. In fact, had the best price for controlled environment 10 x 10. Extra Space is a no brainer. read more

I needed an second unit and went to check with Sara about availablity. Had some special needs as to climate controled, size and location. She found the perfect unit and reserved it for me. I called her the next morning to let her know I was on my way. She had everything ready for me when I arrived and the check=in process was very quick and efficient. Thanks Sara! read more

Feeling very fortunate to have been helped by an employee like Becky at Extra Space Storage on Clemson rd. I had tried maybe three other storage facility's and didn't like what they had to say(price) or anything they offered. I spoke to Becky only a few minutes and had a unit minutes later. Highly recommended‼ read more

I recently moved to Columbia and was in need of a unit to store some excess items that would not fit in my new place. Steven and team at the Extra Space Storage on Clemson rd were an awesome help in this process for me. Nice clean facility and great managers! Highly recommended! read more

Extra Space Storage has been all you could want in extra storage or help in moving. I was able to use their truck to move my furniture. The area is clean and the management is very friendly and quick to try to accommodate. I would recommend them without hesitation. read more

This is my first time using Extra space storage. Being a flood victim here in SC, I was very satisfied with the kindness received to store donations etc. Kind of expensive but worth it to keep our things safe. Very nice and would highly recommend! read more

I had an awesome experience today with Steven at Extra Space Storage on Clemson Rd. This is customer service like you don't receive anymore. Very very highly recommended! The site is also very neat and clean. Very smooth process! read more

Excellent Customer Service. You get to view your storage room before selection to ensure you are getting the right size Storage Room. I am Grateful. read more