Very affordable safe area and had 0 issues the entire time I was there. Very friendly fly and…read morehelpful employees as well.

Convenient location, clean grounds, awesome staff, and they truly care about you. Thanksread more

Horrible customer service Cant reach anyone in office…read morebecause they arent on site. They are in India. They text you, you respond, they email, you respond, still cant get an actual person to help. Never use them!

Overall experience was good. We did have some slippery debris in our space when it rained, and we…read morecouldn't find the exit keypad upon our initial entry into the complex (it was somewhat hidden in an unusual spot). However, we believe the service and value was 4 stars overall.

I have had my household in storage here for almost a year. My (Climate controlled) unit has easy…read moreaccess and is always clean. I have never seen any bugs or vermin in or around the buildings. Steve and Sher are always friendly and helpful. I feel like my possessions are secure and safe here. Would recommend this storage facility to anyone looking for long or short term storage needs.

Great place. I'm a pretty busy guy and was pushed for time when I came in. Not only did Mike and…read moreCrystal get me the perfect unit for my needs but, there was no lolygagging. In and out. Professional and courteous. Need to store some stuff? Come see these people, you will be happy.

DeLand Self Storage is now under New Management! My name is Michelle and I'm the new property…read moremanager at Deland Self Storage and I'd like to formally welcome anybody and everybody that currently is in need of storage! I am working hard to improve everything all across the boards at this facility, a renewed emphatic interest in customer service first and foremost as well as competitive pricing with great incentives! I've been hard at work restructuring the entire facility and making sure that we remain safe, secure and excel at customer service

"We had two units there for years. A man came in and rented a unit next to ours and robbed us and…read moresix other units as well. Deland Storage is accepting no responsibility for his actions. They have CCTV on the outside but nothing for units inside the building. We got no apology from the owner and within the week we got the bill for the next month. I would think twice about using this facility. I will be cleaning out our unit because those folks obviously do not care about their customers but have no hesitation in raising their rates. I guess they do not have insurance to cover the loss or if they do they will not help their customers. I also wonder about security. If you want to feel secure, I would worry about having your personal things at Deland Storage. We will be finding another place for the second unit. Many things that are lost were not replaceable. We feel violated and we feel like Deland Storage did not care one bit other than letting us know that we had been robbed.."

Pretty decent place. Price is better than some other places around. When I first got my unit there…read morewas trash all over the ground and it was clear no one had cleaned it in between users. My biggest gripe is that the side gate is broken constantly. I don't feel like the place is secured when the gate is sitting opened or blocked by a uhaul. It's also inconvenient that I go to one exit just to have to turn around and go to the other side. When I first signed up online it was confusing a little bit. It didn't ask if I wanted 24/7 access but I saw it on my invoice for my initial purchase. Later called because my access wasn't working and the lady said I never had 24/7 access and had to pay the $10 a month for the access. Weird

This is by far the worst place to consider storing your items. I was promised a smaller storage…read moreunit, considering I only have a few boxes and the unit I occupy is bigger than I need. I am paying almost $100 to store for small boxes. I went to pay for my unit. They informed me that I'm going to still be paying for the same unit. Why? When I spoke to the female associate she promised me a smaller unit for $35. This is not acceptable. I had to cancel another storage unit that was affordable because she promised to give me a smaller unit.

Rent for about 4 months. Made multiple calls about my climate control unit ac not working in my…read morebuilding. Nothing was done for 3 months. I went to a more expensive location for at the fact that everything works as intended. Don't rent at this location because you do not get what you pay for and no one ever calls you back.

Not as advertised!!. I rented a 5 x 10 recently to store my…read moredaughter's stuff in, which would have been adequate. When we arrived with U-Haul, the unit they assigned us was five almost 8 feet. (It was easy to recognize, I had rented a 5 x 10 myself in Tampa recently).This one was also much shorter in height than the unit in Tampa) After five, so I called the number, and was told to check another unit that was available. This was measured five by almost 6 feet! They offered no resolution, but at least refunded my deposit... recommend you see a unit you are going to rent to be certain it is enough space for you!!!!