This place is the worse!!!!! Since I got the storage in Dec 2023. They have increased the rent from…read more$140.00 to $297.00 for the same unit! I called to change my email address a month later and they didn't change. They claim to send out emails for rent increases. I haven't gotten any. They hadn't changed my email. Edna was the one I spoke with. I called one day and was told that I have to come into the office to just to change the email. I was in TX and CA. They cut my lock off at least twice and charged me $19.00 for each lock rental. They can clearly see my address on the account was TX. On Feb. 10th, I went into the office because I had/have a problem with the billing. They had a lock on my unit again! I changed to my lock and when I went into my unit there was one another lock on the floor. I turned it into the office and wrote down my correct email and confirmed it with the lady. On April 19th, 2026. I get a call saying I need to come put a lock on my unit. I told the lady I had a lock on there. Someone had gone into my unit and stole some of my belongings. Of course, I contacted the police and found out that someone else's unit was broken into. I haven't heard anything from them....

I wish I could give them zero stars. I opened my storage…read morelocker, a 5x10' unit in Greensboro NC. I opened it in June or July of 2016. $49.99 a month. Over the next 8.5 years that number went from $49.99 a month, to $144 a month. Yes, $144 a month for a unit that if a wa a new customer, would cost me $49.99 a month. I spoke to management, and they kept telling me that the cost increases were in keepign with inflation. The highest infaltion rate in the 8.5 years, was 8.6%, what they were charging was almost 176% increase. I tried calling the regional manager, he ignored me. The local manager said "we can give you a 6 month discound of $21 a month" That was the last straw. I moved across the street to Uhaul, and am paying $50.00 a month. I spoke with the manager of the Uhaul facility, she said $144 a month was CRIMINAL. She said the last cost increase was 2 years ago, and it was $5.00. This place is a cash machine for the owners. I urge anyone who uses this facility, look at your bill. I never missed a payment, never violated any of their rules, I was a model customer. They are ridiculous. Theives. Zero customer service skills, zero morals. Attached is the increases in my rental fees. IF you don't think this is criminal, well that is up to you to decide.

How we came by Extra Space Storage is an interesting story. We originally had a reservation with…read moreBee Safe. Here it is: We came by BEE SAFE on Jessup Grove Rd in Greensboro NC 27410 at 1:00pm yesterday (7-11-2025) to lease the space for 1 year and the office had a note and clock on the door. The note stated the office was closed (on a Friday) until 3pm because the manager had to run an errand. NOT THE WAY TO RUN A BUSINESS. We had a full 15'truck we had just driven from VA. Not to worry though; Extra Space Storage took great

I rent storage space at Extra Space storage on Market St., Greensboro, NC. It is climate…read morecontrolled, safe, and always clean. The reason for this review is to boast about an employee named Crystal. She has gone above and beyond to assist me month after month. She is personable, friendly, and an all-around great human being. She is efficient and courteous. She will text me as a reminder that my payment is due to prevent any late fees. She will ask about family members and how they are doing. I just can't say enough great things about her. Her coworker I just met last month. He is a sweetheart as well. Well done Extra Space. Well done on hiring such exemplary wonderful people.

I recently needed some shoto term, on-site storage. I had seen one of their pods and called for a…read morequote. Every person I had contact with was so helpful and friendly. Their customer service is great and their prices were favorable too.. So glad my needs were met and that I supported a woman owned, small business. If you have a need, call them. You will not be disappointed.

Very helpful staff, consistent service, so convenient, has all the supplies you need, clean!read more

This is by far the best storage rental I have ever rented. The office people are wonderful. The pod…read moreI have for storage is immaculate. No water drips, no bugs, no mice. 24 hour access. No reason to look any further. Try Access Storage.

Devin and Pam (at the Martinsville Rd Location in GSO, NC) were not only very friendly, but also…read morevery professional. I had questions, they were answered. I received a tour. The facilities were super clean. I ended up not needing my unit for more than a month, but if I ever need another one I will return to this location.

Avoid Cubesmart! These people are liars and scammers. I asked for a smaller unit. They "upgraded"…read moreme at "no extra charge" to a larger unit. I told them I didn't want the larger unit for the same price as the smaller unit, because they'd just increase my rent later to the price of the larger unit. They told me that wouldn't happen. Here we are one year later and I have received two rent increases. In one year, my rent has DOUBLED. These people are crooked. Avoid them.

Clean, well maintained site. The management is very easy to work with. Rate increase do happen but…read morethey will always look for a solution with you.

I rented a small unit in April 2025. In July 2025, I received a notice that the rent was increasing…read moreover 30% per month. Further, the owner did not provide proper notice for the increase.

Honestly when I pulled up to the office to rent a unit I thought it was gonna be a process that was…read moregonna make me moody and angry because no one was at the office. I seen a sign saying to call this number if no one is here. Let me tell you it took less than 10 minutes I had my unit, access code, free lock and key, two options of discount I wanted to choose from and a very nice and pleasant young man on the other end named Leron. I recommend this place 100%!! Thanks American Self Storage.

If I could give this place a 0 star rating I would. I stored my stuff here when my husband who is…read morein the military got stationed overseas. We were unable to move our belongings overseas with us so I needed somewhere climate controlled to store our stuff. This was one of the only place to pop up in my search. It was a newish facility at the time so I figured I'd give it a shot. BOY WAS THAT A MISTAKE. Are the facilities nice? Sure. Is the customer service good? Hell no. My rent is raised every 3-4 months. I've had to use storage facilities quite a few times in the past 10 years and I'm use to a yearly rental raise. That's pretty standard. What I'm not use to is the rent being increase by $50 in a period of two years because it goes up every few months. I was promised my rate would be locked for a year only to have it raised for a fourth time like 4 months later. I believe Melissa the "lovely" manager keeps doing this to me because I'm overseas and do not have the option of moving my things to a new facility. My husband is junior enlisted in the military and we are barely surviving in the high cost area we are stationed. We can't afford a trip to the US just to move our stuff to a place with better customer service. After expressing my discontent every time to the manager there I get back an apology email filled with excuses, poor grammar, and typos. It really makes you wonder what type of company this is when they hire a manager that can't even use spell check before she sends a business email. I feel like I'm being completely ripped off and made the unfortunate mistake of storing my stuff with a scam company. I sincerely hope no one else gets suckered into storing this stuff here. To say I'm disappointed would be a vast understatement. Can't wait for my next rental raise in 3 more months.

I've been using this storage facility for almost a year, and aside from the initial online sign‑up,…read moremy interactions with the management team--specifically Chelsea and her supervisor Terrence--have been very disappointing. Based on my experience, I would not recommend this location. Their approach to customer service and retention feels dismissive and unprofessional. Rates seem to increase arbitrarily, and there is no willingness to work with customers, even when the facility is not at full occupancy. It's frustrating to see a business risk losing a long‑term customer over a small amount, especially when maintaining relationships should be a priority. The staff has consistently come across as rude and unhelpful. While the building is climate‑controlled, it's far from high‑end. The carts are broken, the units are dark with no lighting, and overall, the facility lacks attention to customer experience. In short, the service and management have made this a disappointing place to store my belongings. After making a complaint to the district manager, it is evident that the rates are more important that customers and I will be removing my items asap. Seems like such a small thing to lose a customer over but in the end, it is all about perception and mine is that we are not valued.

I've used it for three years while son-in-law was in college. Safe and clean. Be careful how you…read morerent it because the price can go up once or twice a year if you're not careful.