My storage unit was broken into and stole all my die cast collection from my storage unit without breaking the lock. So it had to be an inside job. Someone has the master keys to get in. My spouse and I have all the keys accounted for! Please don't rent here. Rex the manager didn't want to help out or provide any assistance. Bob the manager he lives in the property said nothing and didn't bother offer assistance when we told him about the situation. They don't have a 24/7 security like is stated on the website or security alarm for the unit. read more

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Matthew made sure our experience was absolutely the best. My senior uncle needed assistance with renting a storage unit. Matthew was so helpful, very honest and polite. The service was amazing, and even though it was a yucky rainy day, he ensured our experience was great. read more

I recently had a trailer stored in this storage facility. It wasn't clear to me that I had signed up under a promo. After 3 months the price was going to double. The manager cut the increase in half, but still 50% increase in price after 3 months. The manager did offer to wave the payment and refund me to pull out the day it was due. But I was stuck at work and decided to stay 1 more month. The reason I dropped my review from 5 star to 1 star is because of security. My trailer was broken into 1 day before I was planning to pull it out and relocate. This isn't what makes me drop to 1 star but would be to 3-4 star. The reason for 1 star and not 2 star is I asked about what we could do about the damages. And I was told SOL! Thankfully the damages were mostly able to be welded, but I was left with the full bill of damages. So in this case I would be better off leaving my trailer unlocked so thefts don't damage my trailer to see there is nothing inside. If I could have so much gave got them to reimburse me at least a portion of the bill then I would have lowered my review to maybe 3 stars due to price increase without knowing I was on a promo for a parking spot. read more

Extra Space Storage - Self Storage Near Me - Hemet, California

My storage unit was robbed last month by the people in the unit next to me. I filed a police report. Because I had a AirTag in my safe I gave them the address to where my safe was located.. the site gave me a new. The thieves came back and stole all the rest of my stuff.. there is no camera view of my locker, and there are no alarms when lockers are opened.. do not store your things here or they will be stolen and they will let the thieves back in there to steal the rest of your stuff like they came and stole mine twice read more

This is my second time in the past year that I have been in need of a storage unit. Extra Space Storage on Acacia has been my go-to because they maintain a clean facility, their customer service is on point, and the price is comparable to others in the area. One of the best qualities the facility and business offers is the true hassle free service they offer. I am extremely happy to store my belongings here. read more

Bob showed us around the facility took us up to our unit. He was very informative and extremely professional and nice. We appreciate his customer care. read more

They did a great job, great price , clean unit and very courteous. Can't go wrong. Conveniently located.

Robert was very responsive & made the process quick with signing and selecting our unit. I will definitely keep this location in mind for all of my storage needs. He also worked fast to cut an old lock off the unit for us!! My client's insurance company had a set monthly budget which was less than the actual price but extra storage worked with us & got us set up. read more

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Great service and speedy packing by the team. Thank you for making moving a painless experience. read more

Extra Space Storage - Brandon and Alex were professional and extremely helpful. - Self Storage Near Me - Hemet, California

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Great prices! Great customer service! Guy was very friendly and took care of us. Its very secure and he checks the lockers everyday. read more

I dealt with a few different places in town and this place was absolutely easiest and most smooth to move in with. They sell locks on premises and gave me a first month move in free special. Only $54 for lock and all fees. Rex has great customer service, very professional and polite. read more

I went here looking for a extra large storage space and they were very accommodating to me and within 10 minutes I was ready to go, had a new lock, which I really like it was a combination lock not a key lock and then when I was leaving they gave me a shield to wear over my face mask. It was definitely a fast process and painless just what I was looking for read more

Rex was very professional and personal. He took great care of us and made renting from Extra Space a breeze. I've already recommended Extra Space on Acacia to my friends read more

We stored our trailer here and had a great experience. The facility is so clean and secure. Rex was excellent in communicating with us when the window on our trailer broke. He noticed on his daily rounds and called us right away to let us know the window had broken but there was no sign of a break in. When we came to check it out he was correct and it was actually a previous crack that was already there that had just gotten bigger. We really loved storing our trailer here and have nothing but positive things to say. read more

Very affordable rates and friendly customer service. I've been renting at this facility since June & they were originally a different company. Since the business changed to Extra Space Storage I've noticed a lot of improvements around the property. Nice, new & welcoming reception area... new assault was put down just a few weeks ago. Security cameras. Really fixed the place up. I always forget what my unit number is and have lost my key many times. I had to have the lock cut off this last time, but Bob was able to help me out in a jiff. No charge either. I was digging around in my unit for hours and he came and checked to see if I needed anything else a few times. Awesome service. read more

I had a great experience with the Hemet Extra Spaces store was in a bind and Rex customer service rep really helped me out he was very helpful very Timely and he was very helpful and very pleasant to deal with and we appreciate him and all of the staff at Extra Spaces thank you very much and we appreciate you very much Brenda Walton read more

The best feature, other than the friendly staff and onsite live in security, is the fact the gate is open until 10:00pm It's always clean and I highly recommend this storage facility. read more