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    Extra Space Storage

    Open 6:00 am - 10:00 pm

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    Two Men and a Truck Houston Northwest

    Two Men and a Truck Houston Northwest

    2.3
    (52 reviews)

    DO NOT USE THESE MOVERS BEWARE…read more I was moved in northwest Houston on 9/20/25 by Tom's location. Here is what happened: 1. Damaged furniture and property in several places 2. They showed up at 9:45 for an 8am move time 3. They charged me for 5.25 hours when this has never taken any other company more than 2.5 hours, I am a single person in a 950 sq ft place 4. One of my movers WALKED OFF in the middle of the job 5. The movers DIDNT EVEN MOVE ALL OF MY THINGS. Please see the time stamps on my photos as proof. 6. My bed was not re-assembled 7. The movers trashed my apartment and left empty bottles everywhere after I made sure to offer them water and anything else they needed 8. Movers were smoking weed on site 9. How could I forget the SWEAT STAINS on my upholstered couch because they failed to wrap it. See photos please pay attention to the stream of negative reviews all saying the same thing. Unfortunately corporate brand is being tarnished by a terrible franchise owner with a pattern of fraud as you can see in these comments. Tom, the owner, is a scammer who will price gouge, lie about his charges, and not even apologize for a single misstep. What a shame.

    Hello there, reaching out to put a review down when I don't normally, as the experience I have had…read morewith this company POST move has been less than desirable. Move day went fine, our team was professional and friendly. However we noted some damage to furniture items and appliances after the move. Between our move date in February and now, I've reached out weekly with very minimal response. I finally had someone make contact with me about a month ago to say that my concerns were being passed along to the "claims department" and I've never received any follow up. So beware this company for anything that does not go according to plan, because I suspect you will not get any follow up from anyone.

    Extra Space Storage - selfstorage - Updated July 2026

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