Cancels storage auction's prematurely. 90% sure they boost auctions as well. Shady business…read morepractice.

This is one of the many storage places in the area located in North Lakeland on Kathleen Rd. It is…read moregated and locked of course plus you can pick a climate controlled unit if you'd like. The only drawback is that they don't have carts for the customers to use. (If they had them available to borrow it would make this place even better.) They have many different size units including boat and RV storage spots from you to choose from. The prices are reasonable and the place is really quite clean. If you need to store stuff give them a look

I rarely leave negative reviews, but this experience has been incredibly disappointing…read more I completed my rental paperwork online and went to the facility to finalize everything. I was told the system was down and that I would receive my access code by text. I rented a U-Haul and picked up furniture to move into storage that same evening, but I never received a call or text. I spent hours trying to reach the facility with no success. The automated system eventually provided an access code, but it didn't work. Because I couldn't access the unit I had rented, I had to unload all of the furniture back at my home before returning the U-Haul. The next day I returned to the facility and found a sign on the door stating the office was closed because the internet and phones were down. I contacted customer service and submitted a request through corporate, but I still have not received a response. At this point I have paid for a storage unit I have never been able to use, lost valuable time, and incurred additional moving expenses. I simply expected basic communication and access to the unit I rented.

Leah and Kathy are so helpful! This storage location was so convenient for my family and I.read more

From the owner: Store your belongings at Extra Space Storage on 2701 Drane Field Rd in Lakeland, FL today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered parking, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Bob saved the day. I was being interviewed for a job next door and had printed the wrong resumes…read moreout, unknowingly. I only had 15 minutes to be next door for the interview and Bob was kind enough to print me off a couple of my resumes. I am thankful for his kindness, you helped a disabled Vet land a dream job! Many blessings, Bob! I owe you beer!

I have used this CubeSmart facility twice this year for my ongoing and changing storage needs…read more Both times Bob Goad was able to accommodate me. I have been very impressed with the professional and friendly service provided.

I don't have any photos. Just wanted to say jennifer is " GREAT. And a very nice person. I have a…read moreunit on 54 across from the high School

I highly recommend Storage King on Gary Rd for both storage units and u-haul. Brandy is super…read morehelpful! we stored clothing and furnishings such as carpet and bedding through the Florida summer and everything was perfect when we unloaded the unit. No mildew or any other issues. Truck rental was easy and convenient!

I needed a climate controlled space as I will soon be moving and downsizing. Met with Kathy,…read moretoured the facility and found it clean, secure and the staff helpful! Pricing comparable to slightly better than competitors. Overall, quite happy with Century and it's personnel.

My husband has had his storage unit there for over a year and within the first 3 months his unit…read morewas broken into. We had insurance that covered most of his loss. Than we found out that the cameras were not working. And 2 months ago they jacked up their price almost $40 a month on us stating the greater cost of electricity and upkeep. Funny how an outside unit that does not have electricity. Than they also said that we were not paying the going rate for the unit. No warning or letter was given. I was just told when I went in to pay that month that the rate was increased. I did get a letter a month later though.

customer service was very helpful bellhops were nice guys…read moreand able to lift my heavier stuff one tip of advice is book/schedule your move ahead of time vs. in the same week

Our company worked as an independent contractor for Bellhop until June 2025. We stopped accepting…read morejobs from them due to low pay and ongoing issues with their business practices. Since then, we have had absolutely no business relationship with Bellhop. Today, I woke up to find a $485.47 debit taken from our account by Bellhop with no prior notice, invoice, explanation, or authorization. We do not owe Bellhop money, and there were no unresolved balances when we stopped working with them over a year ago. What is even more concerning is that I have been unable to reach anyone at the company who can explain why this charge occurred or help resolve the issue. Taking money from a former contractor's account more than a year after the business relationship ended, without any communication or documentation, is unacceptable. If Bellhop believes this charge is legitimate, they should be able to provide clear documentation and an explanation immediately. Until then, I am left disputing an unexpected withdrawal and trying to get answers from a company that appears unwilling or unable to respond. Based on this experience, I would strongly encourage other contractors to closely monitor their accounts and carefully review any agreements they have with Bellhop. Transparency and accountability are essential in business relationships, and unfortunately, that has not been my experience here.