U Haul

Excellent customer service. Always smiling and a kind word. Waited for me to arrive before the…read morehurricane so I could get propane. Will continue to do business with this company.

PROPANE BOTTLE REFILLS in Lakeland!!!…read more Brand New Propane refill station at the UHaul location on Memorial Blvd across from Lakeland Ford. Very nice people working here and happy to have you as a customer. Easy to get to in the center of town. I'll go back for all my refills!.....and Uhaul truck rentals. Support local business owners like these folks!

Enterprise Rent-A-Car

3.0

(25 reviews)

This location is sooo busy all the time and the employees always keep their time management "A+"…read more Everyone is high energy to get everyone taken care of efficiently. Some customers are distraught and hard to deal with stemming from a recent accident. They keep their cool and help as much as possible. My experience was terrific overall!! Courtesy van pick up was convenient and reliable. Starting the rental everything was easy while they were entering all info then Tyrone finished up the rental perfectly. When I returned the car JyQuis was making sure I was taken care of, he was above and beyond helpful and keeping everything running smoothly when it got busy again!!

If I could give zero stars. I absolutely would. Long story short. I'm a truck driver and was coming…read morehome to get me a rental. Called and spoke to a representative who scheduled my pick up at the plant city enterprise. However when I showed up. They had no vehicles in inventory. I was then directed to call customer service to find a location where I could get a vehicle. I was then directed to the one here in Lakeland to pickup a half ton pickup. Whilst on the phone. When I was asked how I would be paying. I said " debit ". When I arrived at the location. I was told to I would need a credit card to reserve a pickup truck. I did not have a credit card so the manager then referred me to another option that would work with a debit card. HOWEVER, I now needed to show 2 proofs of residency. As if my license and my insurance are wasn't good enough. Now I needed to come up with 2 more ?? Anyways. I went outside to get said proofs of residency. I then walk back in. And wouldn't you know it. They said " we will not be able to help you or anyone else making a new reservation ".. we already started the process to get me into a Nissan and all he needed was those 2 forms of residency. So after wasting an hour of my time. I had to now get an uber for a third time to get me back to my semi truck back in plant city. By far the absolute worse experience I've had. Some criticism. You should have your customer support reps make sure to tell your customers they need credit cards for your more " luxury " vehicles.

Budget Rent A Car System

1.9

(12 reviews)

I'm being charged for a cracked windshield that did not occur while I had the vehicle. We dropped…read morethe vehicle off and there was no indication of damage from employees who received the car. Now I am being told that well after the trip that I owe over $600 and then my card is randomly charged. It seems like an absolute scam. To simply just charge someone's card with ZERO proof that the damage occurred while I had the vehicle. The employees who excepted the car have a responsibility of notifying you of damage. Budget rental excepted the vehicle from me without any cracked windshield. Some time after I returned the vehicle the windshield cracked. So they charge me which is extremely classless and shady. I will never conduct business with this company again.

Car was available when scheduled. Very easy process. Need to reserve in advance. No issues. Good…read morecommunication.

Ryder Truck Rental

4.0

Conveniently located with friendly staff offering exceptional customer service. Full service shop…read morewith two fuel lanes and one lane with DEF. Plenty of parking and space to move around.

Life Storage

4.0

(12 reviews)

•$$

They're just like all storage companies. Raise rates right along with all the others. No better, no…read moreworse.

Friendly service, replies quickly, affordable. Has many different sizes. Multiple ways to make…read morepayment. Move in was a breeze.

Carmel Dumpster Rentals

(3 reviews)

I did not need a dumpster rental. However, I had 108 yards of some dirt spread across the back of…read moremy property. I contacted Carlos and he was able to bring his skid steer out and spread the dirt. He is very skilled at moving debris and dirt about the property! He is a hard worker and once he starts, he doesn't stop! As you can see from the video, he moves the skid steer like it is an extension of his body, missing trees, pushing, pulling, grappling with the skill of a surgeon! Carlos ascertains from the customer what one wants and then goes about doing it very quickly! He has a minimum charge for 4 hours of work. Understandably, when he brings his equipment out to the property he has to unload the skid steer and afterwards, reload the onto his trailer. However, Carlos doesn't charge from the time he gets to the property, he starts the 4 hour minimum 'clock' when the project begins. He is very meticulous in his work and leaves the property looking GREAT! I've used his services twice and would not hesitate to call him again and again! He is professional, friendly and a kind and caring individual!

Carmel Dumpster thank you for helping my clients and offering exceptional service. I'm a realtor…read moreand when ever my clients need to clean out junk, trash, shrubs I offer Carmel's Dumpster Rentals!

Storage King USA

I don't have any photos. Just wanted to say jennifer is " GREAT. And a very nice person. I have a…read moreunit on 54 across from the high School

I highly recommend Storage King on Gary Rd for both storage units and u-haul. Brandy is super…read morehelpful! we stored clothing and furnishings such as carpet and bedding through the Florida summer and everything was perfect when we unloaded the unit. No mildew or any other issues. Truck rental was easy and convenient!

Enterprise Rent-A-Car

1.0

(6 reviews)

Do not go to this location at the time to pick up the car they don't have car and he don't did…read morenothing to reserve the problem he never move fro the chair they are so lazy

USAA scheduled a standard sized rental for me due to my car being in the shop for repairs. The day…read morebefore I'm scheduled to take in my car to have work done, I called this location and confirmed my reservation. They told me I was good to go. The next day, I'm picked up at the collision center and taken to the Enterprise location. I wait for nearly an hour before anyone is able to work with me. I am then told by the assistant manager that they do not have a rental car available for me, but that I could pay more to have a different vehicle. I told them I would not be paying anything extra and that they need to honor their reservation. They tell me at this point they do not have any vehicles available. They then provided me with a drive home. I then called the Enterprise location on E Memorial. It sounded like they may have had a vehicle for me, and reached out to this location in order to let them know that they would be taking care of me. This office tells them that they are getting me a car and that they would be calling me within an hour. They never called me back. At this point, I get back on the phone with USAA to see what they can do. They called this enterprise location back and are told by a manager that nobody from E Memorial reached out and that they didn't even know that I still needed a car. They blamed me for leaving "abruptly" after telling me that they could not and would not honor their reservation with me. I called back and was finally able to speak with the assistant manager. He told me they had other vehicles but they could not give me one because they are more expensive. I asked if they could make this situation right because I was supposed to be out of town tonight and just give me whatever vehicle they had. His response was that they could only give me what they were contracted to provide. Which is rich, because they couldn't even honor their contract. So, I was left without a car while my car is in the shop. As a patron, I've never received such poor customer service. I'm shocked that the only solution to my issue was pay more money or be stranded without a vehicle.

Discount Tire

3.7

(77 reviews)

I walked intalk with the guys that worked there and got great service. I had to wait a little cause…read moreof other customers were in front of me. I got to say they treated an elderly black woman with great respect (if they did, she probably would of knock the shit out of them) It's nice for a change to see good customer service. They took careof me and got what I needed had to wait a couple of days for my tire which was ok once they were there in and out within an hour. Awesome job all around, very much would recommend them HATS OFF GUYS!

I am very disappointed with the slow service at this specific Discount Tire location. After…read morewaiting two hours, I only moved up two spaces in the queue because they prioritize appointments over walk-ins--a policy that has not been an issue at other locations I've visited. Due to the lack of efficiency, I decided to leave. I also recently discovered that the last set of tires I bought from Discount Tire did not include a mileage warranty. I would not have purchased them had I known that. Because of this, I may decide to buy my tires from Sam's Club next time, as they offer comparable warranties plus roadside assistance.

CubeSmart Self Storage

4.6

(10 reviews)

Bob saved the day. I was being interviewed for a job next door and had printed the wrong resumes…read moreout, unknowingly. I only had 15 minutes to be next door for the interview and Bob was kind enough to print me off a couple of my resumes. I am thankful for his kindness, you helped a disabled Vet land a dream job! Many blessings, Bob! I owe you beer!

I have used this CubeSmart facility twice this year for my ongoing and changing storage needs…read more Both times Bob Goad was able to accommodate me. I have been very impressed with the professional and friendly service provided.

Bayside Automall

(8 reviews)

This is an amazing local car dealership. No pressure just good ole customer service. Jeff helped me…read morewith odometer verification and gave several suggestions on how to proceed with the DMV. Joe checked my battery life and referred me to someone who will repair my slightly damaged tire rim. I will definitely refer Bayside Automall to all my friends in need of any auto related issue.

pinnacle of perfection! Jeff was an amazing salesman and very knowledgeable about his cars. Very…read moreimpressed with the transparency of this car dealership. Will be back even if I'm across the United States!

Blvd Customs Of Lakeland

4.6

(11 reviews)

Every service need begins with communication. In order to start a communication connection, the…read morebusiness has to answer it's phone. This business does not answer or come to the phone unless the caller says the Magic Word. However, the Magic Word is a secret and requires game playing. Anyway, if you have a lot of extra time on your hands give them a try.

Very efficient troubleshooting and resolution of my problem…read more Robert is knowledgeable and solved my issue.

Dallas Automotive Paint & Body

I was looking through Google for a reputable and thorough body shop who would do a great job on the…read morerepairs I needed for my vehicle. They were nice, professional and did an awesome job, looks brand new again. Thank you Dallas Automotive. If you need any body work done to your vehicle, they are highly recommended.

There are not enough great things to say about Dallas Automotive Paint & Body in Lakeland. This is…read morethe second time they have worked on our truck (first was a hail storm, second a deer hit the truck) and they are truly so flippin awesome. So professional, great communication and does a fantastic job. They are truly the real deal.

My Garage Mobile Service

(3 reviews)

Fantastic Service! Chris is very responsive, friendly and professional. Problem solved within 2 hrs…read moreafter contact! Absolutely will recommend any and all who need assistance

Chris arrived at the time he said he would. Was very reasonably priced. Completed my brake job in a…read moretimely manner. He was very polite and professional. Will definitely use again.

Chevere Towing

From the owner: Chevere Towing llc Flat bed Towing,…read moreWheel lift towing, Winch out , Jump Start Lock out, Para servicio rapido y confiable Llama Now serving Polk County Florida

Mike's Golf Carts

I am writing on behalf of my parents Bob & Donna who have not stopped raving about their new suped…read moreup golf cart from Carts R Russ! The customer service and attention to detail was second to none and they could not be more pleased with the finished product which is a 6 seater cart for all their grandbabies to ride around in! The style and craftsmanship was perfect and just what they wanted. Russ was very professional, fair and a pleasure to work with. Highly recommend!! Thank you Russ for making them so happy!

From the owner: Golf cart Sales, Service and Parts. Club Car, EZ Go and Yamaha. Serving Polk, Hillsborough and…read morePinellas County.

Central Florida Auto Salvage

Easy and efficient experience. Called and asked about a part, they had it, gave me the price over…read morethe phone and pulled it in just a few minutes when I showed up later that day to pick it up.

From the owner: Central Florida's Trusted Auto Salvage Yard…read more Central Florida Auto Salvage is a family owned and operated full service salvage yard since 2004. We sell quality used auto parts for both foreign and domestic cars and trucks from our 8.5 acres of used and wrecked vehicles. We also feature more than 4800 sq. ft. of fully stocked indoor storage space. truckCentral Florida Auto Salvage also uses a fully computerized inventory system and offers nationwide parts locating services. We also special order from a vast availability of new aftermarket OE replacement parts. We are an actively enviromentally friendly salvage yard that safely and properly contains and recycles all fluids and materials. We are proud participants in the ELVS program (End of Vehicle Life Solutions).

Century Storage

4.3

I needed a climate controlled space as I will soon be moving and downsizing. Met with Kathy,…read moretoured the facility and found it clean, secure and the staff helpful! Pricing comparable to slightly better than competitors. Overall, quite happy with Century and it's personnel.

My husband has had his storage unit there for over a year and within the first 3 months his unit…read morewas broken into. We had insurance that covered most of his loss. Than we found out that the cameras were not working. And 2 months ago they jacked up their price almost $40 a month on us stating the greater cost of electricity and upkeep. Funny how an outside unit that does not have electricity. Than they also said that we were not paying the going rate for the unit. No warning or letter was given. I was just told when I went in to pay that month that the rate was increased. I did get a letter a month later though.

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Jorge D.

0

14

3

3 years ago

Excellent customer service! They had what we reserved ready. Service person was helpful and efficient! Truck was clean and gassed up!

U Haul - truck_rental - Updated August 2026

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U-Haul - Kairos Karat

Excellent customer service. Always smiling and a kind word. Waited for me to arrive before the…read morehurricane so I could get propane. Will continue to do business with this company.

PROPANE BOTTLE REFILLS in Lakeland!!!…read more Brand New Propane refill station at the UHaul location on Memorial Blvd across from Lakeland Ford. Very nice people working here and happy to have you as a customer. Easy to get to in the center of town. I'll go back for all my refills!.....and Uhaul truck rentals. Support local business owners like these folks!

First Choice Auto Solutions

4.3

I brought my Honda CRX in after the hurricane. Explained that water got inside the car. Won't…read morestart, They called with an estimate for new battery, new spark plugs, and clean the fuel injectors. Went to pick it up, paid over 350, turned the key, no start. Jumped it, barely stayed running, sounded terrible. I said maybe its tbe ECU unit. Boss said " I don't think its your ECU" So, I ordered an ECU. When it shipped to me I took ot up there and changed it out, jumped my car, it fired right up. Here a week later...my car is spitting sputtering, misfiring...gotta be either spark plugs or fuel injectors. But I just had that done I THINK. Maybe they just hate me, or hate my car, or saw a female and tbought she was clueless. I dont get it. Google reviews are all awesome. I dont understand. My engine is probably the simplest thing in polk county. I'll work on my own stuff I guess. Cant trust ppl anymore. Sad.

The office staff is amazing. I have not even brought my Toyota to the location yet, but I am sure…read morethis is the first interaction in a long service relationship. I already feel valued and cared for and cannot wait to see how the mechanical service compliments the office's interpersonal service.

Angel and Sons Towing

4.5

My man Angel, thanks for the service. Great service, very…read moreprofessional and quick. Five star for me

Amazing service!! I don't remember the young ladies name, but she was so polite & helpful. The…read morequote was fair, they showed up the next morning on time, & worked very quickly. Outstanding from beginning to end. Will be using them from now on!!

Law's Towing

(5 reviews)

We got recommendation for Rick Law from Hancock Auto on Bloomingdale. He easy straightforward and…read moremade the whole process the easiest it could have been considering the need. My cars battery was so dead that our other car could not jump it, even after 30+ minutes of trying. We called Law hoping for a tow to Hancock and instead he was able to jump it for less and ot worked! We were able to drive it off to auto zone from there and get the battery replaced. His prices are more than reasonable and honest for his labor! 10/10 recommend.

Outstanding service! Called to have my daughter's car towed from a local parking lot where it broke…read moredown. They responded promptly, delivered the vehicle right where we wanted it and their price was great! We highly recommend these folks!

Century Storage

4.3

I needed a climate controlled space as I will soon be moving and downsizing. Met with Kathy,…read moretoured the facility and found it clean, secure and the staff helpful! Pricing comparable to slightly better than competitors. Overall, quite happy with Century and it's personnel.

My husband has had his storage unit there for over a year and within the first 3 months his unit…read morewas broken into. We had insurance that covered most of his loss. Than we found out that the cameras were not working. And 2 months ago they jacked up their price almost $40 a month on us stating the greater cost of electricity and upkeep. Funny how an outside unit that does not have electricity. Than they also said that we were not paying the going rate for the unit. No warning or letter was given. I was just told when I went in to pay that month that the rate was increased. I did get a letter a month later though.

Nationwide Haul

Great customer service! Service department kept me informed throughout repair process. Good…read moretechnicians, good people!

Saw the location from I-4 so I stopped in to check it out. The building was brand new, clean and…read morethey have a comfortable waiting area. If you been driving for a while you know a lot of truck service locations are not nice or clean. They also have a pre own trackers for sales and new and pre- owned trailer for sale onsite as well. If you are in the Lakeland or surrounding areas and need a DOT inspection, repair, or PM give the a shot.

Turbo Moving Service LLC

3.6

(5 reviews)

Pros: CHEAP. We got three hours for $230. They also brought a third guy, when we had only expected…read moretwo. As far as our stuff goes, we are still unpacking, but so far everything seems to be OK. Cons: SLOW. Not much hustle in any of the three guys. UNPROFESSIONAL. They were half an hour late, didn't call to let us know, then claimed they had had to stop for gas. Thirty minutes is an awfully long gas stop, but OK. Then they had to clean some things out of their truck before they could start. It took them nearly an hour and 45 minutes to get from the old apartment in Carrollwood to the new one in Tampa Palms. I left the same time as they did in my car, and it took me 30 minutes (driving conservatively). Again they claimed they had to stop for gas (for an HOUR this time?!) and even if that were true, they should have told us or called to let us know what was up. We didn't pay them for this extra hour, but I'm pretty sure they stopped for lunch, while we were sitting at the empty apartment waiting. Communication isn't that hard. You get what you pay for. They weren't awful--like I said, none of our stuff seems damaged or anything--but I can't exactly recommend them either.

This company provided hard working movers that were very courteous. Thanks again guys, will highly…read morerecommend to friends & family!

Francisco's Custom Body Shop

3.2

(6 reviews)

Great shop! Family owned and very easy to work with! They helped me with my G37 with almost…read moreanything that was beyond my capability!

Attempted to get a Estimate to get a simple front bumper put on. Very slow response times, and had…read morea attitude over the phone. He claimed he wouldn't even take my business because "I'm too busy anyways" and implying I should take my business elsewhere.

Penske

After trying a few different truck rental agencies I came across this one , The manager Daniel…read moretalked me thru the process and was very helpful, knowledgeable& respectful to my needs. 10/10 would recommend . Will go with this Penske EVERY-TIME now . With prices and staff like this location you can't go wrong.

We are a local moving company, and the Penske guys make the truck rental and the whole process so…read morefast and easy it just makes the moving business and truck renting so much more appreciated versus annoyed waiting around forever, this place is awesome!! Thank you guys!

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