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    Extra Space Storage

    3.8 (12 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    3 months ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    Josh at the front desk is great, helpful and kind. The storage facility is clean and secure.

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    9 years ago

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    10 years ago

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    7 years ago

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    The Moving Experience

    The Moving Experience

    4.2
    (109 reviews)

    I relocated to SLO from LA. Since I could not find suitable housing in time, I had to put my life…read moreof stuff in storage, and the prior movers really packed everything in like sardines. In the meantime, I needed movers to extract a few items for my temporary housing set-up. Not knowing anyone out here, I asked Broad St Storage (who I also highly recommend) and they put me in contact with The Moving Experience. The 2 gentlemen assigned to my job were friendly, courteous, and had the utmost respect for my property. It wasn't easy getting the items I needed out, but they managed to do it with precision and care. While the move here was stressful, I'm so glad to say my dealings with The Moving Experience were anything but.

    I rarely write online reviews, but I feel obligated to share my experience to protect others from…read moregiving this company money for their move. This was by far the most unprofessional and abusive moving company I have ever dealt with, and I implore you AVOID this company at all costs. If you want your items and furniture to be taken care of and arrive UNDAMAGED or ARRIVE AT ALL (as they did not for me), HIRE ANY OTHER MOVING COMPANY!! They do not care about you or your belongings. Here's a snapshot of my experience: I hired them to move my belongings from San Luis Obispo to San Francisco. From the very beginning in San Luis Obispo, the movers did not use blankets, padding, or any materials to meaningfully protect my items. I watched them place my dresser, nightstand, bed frame, and other wood furniture DIRECTLY onto the concrete sidewalk, then stack everything in the truck bare. By the time my items were delivered in San Francisco, nearly every major piece of furniture was damaged. My dresser and nightstand had multiple chips and scratches, my bed frame and headboard were gouged, my refrigerator had a large dent, and my picture frames were scuffed and chipped, and ripped, some of them irreplaceable. In addition to the damage, some of my belongings never arrived. My rug and lampshade are still missing to this day. During delivery, the movers also brought out items that did not belong to me, including a mattress and multiple framed pictures. I informed them immediately that the mattress was not mine and it was removed, but I was left with another customer's picture frame. This raises serious concerns for me about how customers' property was being handled. The most egregious part of this move occurred during delivery in San Francisco. After the movers arrived, saw the apartment, and began unloading, they did not raise any issue or mention any additional charges. However, halfway through unloading, they demanded an additional $412 via a Change Order and refused to continue carrying my belongings upstairs unless I signed and paid immediately. I was told my items would be left in the lobby if I did not agree. This happened in the middle of the move, after a significant portion of my belongings had already been brought into the apartment. I felt I had no practical choice but to sign in order to complete delivery, and I believe the way this fee was imposed mid-move was misleading, coercive, and improper. When I politely pointed out some of the damage, one of the movers, became hostile. He shouted at me, saying "F*** you man, I'm done," before storming out of my apartment. He left my mattress lying on the floor and the headboard loose and improperly installed. The other mover offered minimal help before also leaving, but the job was incomplete and I was left to deal with the situation on my own. After the move, I tried multiple times to reach the company's manager, Kevin, who was my main point of contact. I left several voicemails explaining that I wanted to discuss the serious issues I had faced. He never called me back--and has yet to do so. Adding insult to injury, before all of this, when I asked to reschedule my delivery from Sunday to Monday, which happened to be Labor Day, the company agreed no problem but sent me a text saying, "Yes, we can do that, no problem, but please tip our guys well as they'll be giving up their Labor Day." Asking for a tip in advance of service is highly unprofessional. I would happily tip for a job well done, but this could not have been more of a disastrous move. In the end, my total charges increased from the original $2,100 "Not to Exceed" estimate to $2,500 after the mid-move Change Order. My belongings were damaged and some items were missing, one of the movers verbally berated me and left the job incomplete, and I was required to sign and pay an additional fee in the middle of unloading in order to complete delivery. The company has since failed to meaningfully communicate directly with me. I have filed formal complaints with the Better Business Bureau and the California Bureau of Household Goods and Services. This company's conduct during my move was reckless and abusive, and in my experience highly misleading. If you value your belongings, your money, or your peace of mind, I strongly recommend choosing another company. I have attached photos showing the lack of protection and the resulting damage so others can make an informed decision.

    Jared's Moving Services

    Jared's Moving Services

    4.5
    (77 reviews)

    I hired Jared's moving company to move my family from Lompoc to Santa Barbara he told me they will…read morearrive around 9:00 or 9:15 am I mentioned to him I have a special needs sister that I have to get ready for the day his men showed up at 9:30 am It was greatly appreciated the extra time the men arrived and started working we arrived in Santa Barbara on time nothing broken or damaged. Definitely will hire this team again

    I hired Jared's Moving Service twice and experienced significant operational issues both times…read more During my first move, the movers used another customer's storage access code, creating a serious conflict with the storage facility that escalated to the point where police involvement was discussed. Despite multiple calls from both myself and the movers, Jared did not come on site and minimized the issue. Rather than completing the move as planned, the company redirected to a different storage facility as they refused to continue working with the initial unit, resulting in additional disruption and expense. Jared attributed this to the storage facility rather than acknowledging it as a company error. Regarding the second move, the movers themselves worked hard, but the management and communication did not. Most of my communication was with Brent, and in the weeks leading up to the move I dealt with repeated scheduling changes, incorrect arrival information, confusion about storage logistics, and repeated communication failures. I repeatedly had to follow up just to obtain accurate information, resulting in additional expense, disruption, and lost time. The billing process was similarly frustrating. Before booking, I received a written estimate from Jared's Moving Service for a straightforward move between two storage units. After the move, I received an invoice that exceeded the estimate by more than $1,000 and included charges not reflected in the estimate. When I questioned the invoice, Jared first told me there was no estimate on file. After I told him we both could access the estimate email, he changed his explanation to say it was only a "4-hour minimum move estimate," not a full estimate. Again, not accurate as I have the estimate. After this conversation, several charges were removed, confirming that the original invoice was not accurate, but the bill was still much higher than the estimate and did not reflect any deduction from the moving company mismanagement, which I asked for. Jared told me he did not have the "capability" to make any further changes. I told him the dispute was not resolved. The most concerning part of this experience was how the billing dispute was handled. The company had saved my credit card information from processing my deposit over the phone without authorization from me. When Jared texted that he intended to charge my card. I immediately responded by both email and text that he did not have my authorization to charge it until the dispute was resolved. Despite those written instructions, my card was charged anyway before the dispute was resolved. I also asked that all further communication regarding the dispute come directly from Jared because many of the earlier issues involved Brent. That request was ignored, and Brent continued contacting me. After this experience, I revisited the company's negative reviews and found that many described concerns similar to mine. I wish I had paid closer attention to those reviews before hiring the company. Based on my experience, I cannot recommend Jared's Moving Service. Moving is stressful enough.

    Central Coast Moving & Storage

    Central Coast Moving & Storage

    1.0
    (1 review)

    DO NOT RECOMMEND! Not reliable or trustworthy. The company…read morewas 3 hours late on moving day. After stating that they knew how to dismantle and move our Sleep Number mattress, they dismantled and moved it incorrectly. This resulted in charges for a service call to repair and set up the mattress correctly. Additionally, these movers left the electric cords needed back at our residence, so we had to return home to find them. We are still waiting for the technician and have not been able to sleep in our bed since we moved. The movers left a large item at our residence, which they were asked to move. That results in another trip back to the residence and a rental vehicle to get it here. We reached out to the company 3 times on moving day to seek assistance, and NO ONE would return our call, and still haven't responded. Finally, they charged our credit card for "extras," without sending an invoice, and without authorization.

    From the owner: Looking for professional movers in Santa Barbara County or San Luis Obispo for a local or…read morelong-distance move? Look no further than Central Coast Moving & Storage. We offer reliable moving services to or from SLO County, as well as U-Haul or PODS loading only services. Our team of experts can handle any move, whether you're packing up a small studio or moving a large estate. And now, we're excited to offer mobile storage containers in a variety of sizes, including 16', 20', and 40' units. Our five-star moving company is committed to providing exceptional customer service. We also specialize in moving spas, hot tub deliveries, safe moving, and white glove delivery service. Choose Central Coast Moving & Storage for your next move today.

    Extra Space Storage - selfstorage - Updated July 2026

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