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    Extra Space Storage

    3.8 (12 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    30 days ago

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    Emily S.

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    2 years ago

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    Emily S.

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    Josh at the front desk is great, helpful and kind. The storage facility is clean and secure.

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    8 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    6 years ago

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    The Moving Experience

    The Moving Experience

    (105 reviews)

    I relocated to SLO from LA. Since I could not find suitable housing in time, I had to put my life…read moreof stuff in storage, and the prior movers really packed everything in like sardines. In the meantime, I needed movers to extract a few items for my temporary housing set-up. Not knowing anyone out here, I asked Broad St Storage (who I also highly recommend) and they put me in contact with The Moving Experience. The 2 gentlemen assigned to my job were friendly, courteous, and had the utmost respect for my property. It wasn't easy getting the items I needed out, but they managed to do it with precision and care. While the move here was stressful, I'm so glad to say my dealings with The Moving Experience were anything but.

    I rarely write online reviews, but I feel obligated to share my experience to protect others from…read moregiving this company money for their move. This was by far the most unprofessional and abusive moving company I have ever dealt with, and I implore you AVOID this company at all costs. If you want your items and furniture to be taken care of and arrive UNDAMAGED or ARRIVE AT ALL (as they did not for me), HIRE ANY OTHER MOVING COMPANY!! They do not care about you or your belongings. Here's a snapshot of my experience: I hired them to move my belongings from San Luis Obispo to San Francisco. From the very beginning in San Luis Obispo, the movers did not use blankets, padding, or any materials to meaningfully protect my items. I watched them place my dresser, nightstand, bed frame, and other wood furniture DIRECTLY onto the concrete sidewalk, then stack everything in the truck bare. By the time my items were delivered in San Francisco, nearly every major piece of furniture was damaged. My dresser and nightstand had multiple chips and scratches, my bed frame and headboard were gouged, my refrigerator had a large dent, and my picture frames were scuffed and chipped, and ripped, some of them irreplaceable. In addition to the damage, some of my belongings never arrived. My rug and lampshade are still missing to this day. During delivery, the movers also brought out items that did not belong to me, including a mattress and multiple framed pictures. I informed them immediately that the mattress was not mine and it was removed, but I was left with another customer's picture frame. This raises serious concerns for me about how customers' property was being handled. The most egregious part of this move occurred during delivery in San Francisco. After the movers arrived, saw the apartment, and began unloading, they did not raise any issue or mention any additional charges. However, halfway through unloading, they demanded an additional $412 via a Change Order and refused to continue carrying my belongings upstairs unless I signed and paid immediately. I was told my items would be left in the lobby if I did not agree. This happened in the middle of the move, after a significant portion of my belongings had already been brought into the apartment. I felt I had no practical choice but to sign in order to complete delivery, and I believe the way this fee was imposed mid-move was misleading, coercive, and improper. When I politely pointed out some of the damage, one of the movers, became hostile. He shouted at me, saying "F*** you man, I'm done," before storming out of my apartment. He left my mattress lying on the floor and the headboard loose and improperly installed. The other mover offered minimal help before also leaving, but the job was incomplete and I was left to deal with the situation on my own. After the move, I tried multiple times to reach the company's manager, Kevin, who was my main point of contact. I left several voicemails explaining that I wanted to discuss the serious issues I had faced. He never called me back--and has yet to do so. Adding insult to injury, before all of this, when I asked to reschedule my delivery from Sunday to Monday, which happened to be Labor Day, the company agreed no problem but sent me a text saying, "Yes, we can do that, no problem, but please tip our guys well as they'll be giving up their Labor Day." Asking for a tip in advance of service is highly unprofessional. I would happily tip for a job well done, but this could not have been more of a disastrous move. In the end, my total charges increased from the original $2,100 "Not to Exceed" estimate to $2,500 after the mid-move Change Order. My belongings were damaged and some items were missing, one of the movers verbally berated me and left the job incomplete, and I was required to sign and pay an additional fee in the middle of unloading in order to complete delivery. The company has since failed to meaningfully communicate directly with me. I have filed formal complaints with the Better Business Bureau and the California Bureau of Household Goods and Services. This company's conduct during my move was reckless and abusive, and in my experience highly misleading. If you value your belongings, your money, or your peace of mind, I strongly recommend choosing another company. I have attached photos showing the lack of protection and the resulting damage so others can make an informed decision.

    Jared's Moving Services

    Jared's Moving Services

    (74 reviews)

    I hired Jared's moving company to move my family from Lompoc to Santa Barbara he told me they will…read morearrive around 9:00 or 9:15 am I mentioned to him I have a special needs sister that I have to get ready for the day his men showed up at 9:30 am It was greatly appreciated the extra time the men arrived and started working we arrived in Santa Barbara on time nothing broken or damaged. Definitely will hire this team again

    Disappointing Experience…read more We hired Jared's Movers for a local move in Santa Barbara after getting quotes from three different companies. Jared's estimate was the lowest, but I was skeptical when he quoted just 4-5 hours for the move with a three-man crew, especially since the other companies estimated 6-7 hours for the same scope. I voiced my concerns, and he agreed to revise the estimate to 6 hours to be more realistic since I emphasized that I had a strict budget, and 6 hours was the maximum I could spend. To help stay within that limit, I told him I'd handle all the kitchen and artwork packing myself--tasks he originally planned to include. He agreed this would reduce the total time needed. On moving day, the team worked efficiently, and Jared even remarked, "See, I told you it would go quickly. I don't know what those other movers were thinking." Yet when the move was finished, he claimed the job took longer than the 6-hour estimate, despite the reduced scope. He charged my card for the overage without my consent, and when I disputed it, he refused to honor the agreed estimate. It was clear at that point he had underestimated the job just to win the business. To make matters worse, we later realized a side table was missing. After multiple follow-up calls (which he promised to return and didn't), we finally received a call from another team member who looked into it for us and found the table--broken and hidden under a blanket in the back of the truck. He offered a reimbursement based on a similar table he found online, but it was only $130--significantly less than what our original piece cost. I accepted the reimbursement just to be done with the ordeal. I was at least somewhat pleased that he was honest about finding the broken table. In hindsight, I regret tipping the crew as generously as I did. Between the inaccurate estimate, the surprise overcharge, the damaged furniture, and poor post-move communication, this was a disappointing experience I would not recommend to others.

    Central Coast Moving & Storage

    Central Coast Moving & Storage

    (1 review)

    DO NOT RECOMMEND! Not reliable or trustworthy. The company…read morewas 3 hours late on moving day. After stating that they knew how to dismantle and move our Sleep Number mattress, they dismantled and moved it incorrectly. This resulted in charges for a service call to repair and set up the mattress correctly. Additionally, these movers left the electric cords needed back at our residence, so we had to return home to find them. We are still waiting for the technician and have not been able to sleep in our bed since we moved. The movers left a large item at our residence, which they were asked to move. That results in another trip back to the residence and a rental vehicle to get it here. We reached out to the company 3 times on moving day to seek assistance, and NO ONE would return our call, and still haven't responded. Finally, they charged our credit card for "extras," without sending an invoice, and without authorization.

    From the owner: Looking for professional movers in Santa Barbara County or San Luis Obispo for a local or…read morelong-distance move? Look no further than Central Coast Moving & Storage. We offer reliable moving services to or from SLO County, as well as U-Haul or PODS loading only services. Our team of experts can handle any move, whether you're packing up a small studio or moving a large estate. And now, we're excited to offer mobile storage containers in a variety of sizes, including 16', 20', and 40' units. Our five-star moving company is committed to providing exceptional customer service. We also specialize in moving spas, hot tub deliveries, safe moving, and white glove delivery service. Choose Central Coast Moving & Storage for your next move today.

    Extra Space Storage - selfstorage - Updated May 2026

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