Always clean, easy to access. Great prices for the sizes available, and always the best staff if…read moreyou need help!

Reasonably priced, conveniently located, and quite secure. Two thumbs up for storage here.read more

Terrible Experience - Harassment and Property Risk at StorQuest Santa Maria…read more If I could give negative stars, I would. My experience with StorQuest Storage in Santa Maria, CA has been nothing short of a nightmare. During an incredibly difficult time of unemployment and financial hardship, I was doing my best to keep up with my bills through low-paying gig work. Despite my efforts, StorQuest bombarded me with excessive calls, texts, and emails demanding I call them back--even though I had already spoken with their weekend staff early on. That initial conversation was clear: I was told I had until May 25th to pay the past due amount or my belongings would be auctioned off the next day, on the 26th. They also informed me of a $50 fee being added on May 18th. I made sure to confirm this information before ending the call. However, the harassment didn't stop. I continued to receive rude voicemails and calls for no valid reason--despite clearly being within the time frame they themselves had given me. The worst of it came on May 15th, when I received a shocking voicemail (screenshot attached) saying they were going to drill off my lock and prepare my unit for auction--a full 10 days before the deadline I was given. When I immediately called to understand why this was happening, the woman at the facility hung up on me mid-question. I was calm, polite, and only wanted an explanation. When I called back, the man answered and, in a bizarre and aggressive tone, told me, "I am going now to drill off your lock," and then hung up on me too. I contacted StorQuest's corporate line and was met with an apology and an assurance that, if my lock was removed, a new lock would be placed to secure my unit. This was a lie. When I finally managed--with the help of my mother--to pay and move out, we discovered that no lock had been placed on the unit at all, leaving my belongings completely exposed and vulnerable to theft. And yes, some of my property was missing and damaged during the rushed and unnecessary chaos caused by their actions. I've never experienced such unprofessional, aggressive, and frankly unstable behavior from a business. Not only did they fail to follow their own policies, but they also put my personal belongings at risk, drilled and destroyed my personal lock, and treated me with blatant disrespect during a very sensitive time. Do NOT store your property here. This place does not operate with integrity, professionalism, or basic human decency. I strongly believe legal action may be appropriate, and at the very least, they owe me for the destroyed lock and missing property. Avoid StorQuest Santa Maria at all costs.

Don't fall for the really nice people at check in!!! After they have your business there lady is…read morerude very unprofessional, they are never there to help, rent increased within a couple months. She's really nice and asks you to give a good review.... Wait till you've been there a couple months then give your review if you decide to do business with them. Never again! I'm down the road much happier. At a much better price and it isn't going up like she said when you try to leave..

Terrible Experience - Rats, Dust, and Disrespectful Staff…read more This place is a disaster. My storage unit had rats, thick layers of dust, and absolutely no help from management. When I brought up the rat problem, all they said was "if anything is damaged, you can file an insurance claim"--AFTER the fact. No offer to help prevent further damage or even check the unit. Same with the dust--no concern, no solution, just indifference. The assistant manager is incredibly rude, disrespectful, and unprofessional. Every interaction feels like a confrontation, not customer service. I eventually spoke with the local lead manager, hoping to resolve things, and got absolutely nothing--no support, no apology, no effort to make it right. What makes this worse is that white tenants have told me they complained about the same problems and were given months of free rent, lowered payments, and a big apology. But me, a Mexican customer, got nothing but cold shoulders and excuses. It's clear there's favoritism--or worse. I've stayed quiet for a long time, but enough is enough. I'm taking my business elsewhere. If you value your belongings and expect to be treated with respect, look elsewhere.

it started out great when I signed up with Daniel. I was not notified when they did a rent…read moreincrease. I decided to empty my storage because I could not afford paying almost double. When I asked about a refund, I was told they don't do that. I was very disappointed because I was short on money because of the extra expense, if you choose to rent here, please make sure you check your statement every month so you're not surprised like I was I have an extra space storage up north and each time I have left I was always refunded a prorated amount. If you don't care about money, it's a great place to store your items .

Storage places can usually be a hassle, but definitely not this one! I had to run in the other…read morenight and grab something very unexpected, the employees over there so understanding and SO helpful!!! I believe the employees name is Cheyenne, and even though I was having a rough day, she made me laugh and just brightened up my WHOLE DAY. We need more people like her around in the world !!! (I got my unit back in November and it was something way way way in the back.) Afterwords I stopped in to say thank you and again this gal, with the best personality, sent me on my way smiling and happy as could be. SUPER AWESOME OF HER!! !!! They keep everything very clean and the employees are so nice, she is always helpful, very polite, & makes you feel like a friend. Highly highly highly recommended, y'all rock!!!

Joe was polite and informative. Whole process took maybe 15 minutes. The facility looks new and…read morecompared to other storage services seemed a better value. Security cameras abound everywhere.

Fantastic covered RV storage--very clean, safe, and convenient with wash bay & dump. Paula the…read moremanager is outstanding and always helpful!

Unfortunately we have tried several self-storage places in Santa Maria, actually I think we've…read moretried 6 different ones! This is, by far, the best in town, particularly if you have an RV (though currently they may be sold-out on RV storage spaces). This storage facility has a sewer clean out/dump for your RV - the only storage place in Santa Maria with that! It is an extra that we would certainly miss if we ever moved. Free dump site and washing place for your RV. Never any trash or debris anywhere. Top notch management, Paula is the best! (Lots of exclamation points in this review) If you've tried the rest - get the best - go to American self storage.

We've been using Santa Ynez self storage off and on for the last five years it's great location,…read moresecure, and easy access from the 246 hwy. Katie and her staff is always very friendly and very helpful with any needs or accommodations we have needed Throughout the years. I highly recommend this storage company for any Storage needs you may have. Raul PacWest Construction Inc.

Santa Ynez Self Storage is a fantastic facility. It's well maintained and very clean. The staff are…read moreall friendly and helpful. I highly recommend them.

I was looking for a storage unit and visited a couple of other places and decided to come back to…read moreCanyon Self Storage. Candy was very helpful and answered all of my questions. I would recommend this business.

I've been coming here for about 4 years. I think it's one of the better self-storage facilities in…read moreSanta Maria. The managers are pretty cool, we have loads of FedEx parcels that get delivered to their main office and they hold onto it until we get there and since they know who we are they'll pass it to us with no questions. It's never too congested while your there so it's easy come easy go. I like how they secure the place and when you leave you have use the pin pad to get out. We have an agreement that we have access 24 hours 7 days a week so it's really convenient. I like the location because it's right off the freeway.

Had a great experience with McCoy Lane Storage! JOANIE was extremely helpful and was able to get us…read morea spot when we were in a pickle at the last minute! Would definitely recommend the storage facility for her excellent customer service and we felt a sense of safety for our new trailer! I love that everything is so spaced apart and you have plenty of room to get in and out! For the cost of storage is extremely reasonable and worth every penny, Thank you again Joanie for your help!!!!

McCoy Lane Storage is clean and well monitored. Joanie is so helpful to all the customers. I would…read morehighly recommend them.