Call from staff to help get things started and give information. The online process was…read moreunderstandable.

Nobody is ever in the office they have people waiting outside for hours extremely unprofessional…read moreabsolutely terrible it's like this every time I'm here it's like there lunch is 24/7

I am writing this to share my experience and warn future customers about how this company handles…read moredamages and accountability. I hired A Perfect Mover to handle my move into a brand-new home. Three days before the move, brand-new carpeting was installed. During the move, their team caused visible damage to multiple carpeted areas, which I brought to their attention immediately. The owner, Shane acknowledged it and asked me to send carpet cleaning information so they could cover the cost. I scheduled a professional carpet cleaner and informed Shawn when they arrived. Only at that point--two months after the move was completed and fully paid for $10,824 ... ( we are a family of 4 ) Shane suddenly claimed I had a "past due balance" for junk removal labor. This was never mentioned during or after the move, nor on any invoice. It appears to have been brought up only when it came time to pay for the damage they caused. This is especially odd because I had already settled my bill with them totaling $10,824 ...so wouldn't that extra charge be brought up at the time of processing payment.???? Yeah... you'd think so. Despite this surprise accusation, I still attempted to be reasonable and offered to pay the carpet cleaner upfront while allowing him to reimburse the remaining balance (even factoring in the amount he claimed I "owed," which I dispute). Instead of resolving the matter professionally, Shane became defensive, accused me of "threatening a bad review," minimized the damage to my brand-new carpet, and refused to take responsibility. He then said everything would now be pushed through a "claims process," effectively declining to resolve it directly. To be clear: * The job was paid in full the day of the move. * No past due charges were ever mentioned until reimbursement for damages was requested. * The carpets were new and undamaged, and no effort was made by the company to repair or mitigate. * My review is not a threat--it is a reflection of how this company treats customers after being paid. I support small businesses, but integrity matters. A company that damages a customer's home and then invents retroactive charges to avoid accountability is not acting in good faith. I would strongly urge anyone considering this company to proceed with caution

Three young men who helped me with my move were very friendly professional and did an awesome job!!…read more They were very careful, but worked really hard!!

Quite possibly the worst experience at a uhaul location ever. Rented a truck through the app and…read morethe lady who works there gets a call right as I'm done checking out and says it's no longer available because someone else is using it for a "one way trip"? And the next U-Haul location was 30 minutes away... would not recommend this place to anyone.

No follow up. No appt. confirmation. Rude staffers. Bottom line, this place totally sucks. They…read moredon't want your business. They schedule an appt. And then don't honor it. I have the confirmation. Every staffer I've ever talked to there is totally rude. I've never wished so bad that this place would go under. If you support this business I hope you get the same lack of service and courtesy I got. You've been warned.

Never take for granted a great and reliable notary located in your neighborhood such as Pony…read moreMailbox & Business Center. The extended business hours, courteous staff, quick reply to quotes sent via Yelp, and available notary are all very appreciated. When needed I will definitely return, and recommend.

When I had to get a medication out to my child n another state with less than 2 hours notice, thru…read morehelped me. No FedEx nor UPS or USPS had the boxes, frozen gel packs to help me. I lost have called at least a dozen places and they all said they would help but I'd have to get my own frozen gel packs and styrofoam box to ship medication out. Pony Mailbox and Business Center had it all and they managed to ship out on time. Thanks to Annie the owner who also helped me save $30 value.

Very friendly and easy to work with. Helps with issues with access or door closure. Are patientread more

dont do it dont let any one you cannot stand even do it your things will be much safer if you were…read moreto just pile it in the alley downtown china town and put a tarp over it i paid for security which was to include security cameras and guess what out of 200 units the 3 in my little row were the only ones who couldnt be monitered by cameras ...my orignal amount to be paid for such a useless space was never to reach over 100 cuz i live on a fixed income and know what i can afford well that didnt stick needless to say the storage management (genie) has 636354271800373552r4239746 different personalities and faces that her maker in life will need to deal with her no help for her bessides getting a new life morals and attitude......anyhow after 3 years i had to agree to leave pay for 2 months i didnt couldnt wasnt alliwed to enter my unit but paid for it and then had to find someone else to go into my storage pack it up go thru keeps and donates sells and gives aways i was not allowed because i was demanding to be paid the 40 dollars for almost 30 months they helplessly over charged me ...to no availe they only gave me a 50 dollar credit towards the 2 months i was denied entry to my unit i wasnt pleased or fwlt apperciated i was told i scammed the company this place also took what ever they wanted from my non secured non moneritered unit anytime i mad them upset or questioned them about things so i am taking them to court do not do it lastly try to get the distric manager or corporates phone number so you can talk to someone with morals and understands the usa way of agreements and who doesnt lie 3 years would never give it to me thats another reason i had to relicate my trash they left for me to move

I have used super friends twice now and I have only good things to say…read more The scheduling was easy and the 3 man crew arrived precisely on time! We did a walk through, we all got to work and got things packed up faster than I had anticipated. I have a giant glass reptile enclosure that I was very nervous about moving, but they understood the assignment and my reptile and her glass mansion arrived intact! They were so courteous, worked with precision and took care of my belongings. At the end they made sure I was happy and if there was anything else I wanted done before they left. Thank you so much you guys, you made my day and it was a pleasure working with you!

Super Friends Moving Company made our move so much easier! The team was on time, professional,…read morefriendly, and handled all of our belongings with great care. They worked efficiently, communicated well, and made the entire process stress-free. I would definitely recommend them to anyone looking for reliable movers and would happily use them again!

Our family stored at Peoples Storage in Everett for close to 10 years. We love the facility for…read moreit's ease of access, low prices and the management. The staff has always been friendly and always helpful. The the unit was secure, low priced and the facility clean. All the years we stored there, and we had two units, there were never any issues. They even offered us cold bottled water when we were sorting our stuff on a hot summer day. We loved that the staff were responsive and security minded. It makes a big difference compared to a few places we tried before. We will tell our friends and when we need storage again, we will return. Thank you for a pleasant experience.

do not go here!! the management is extremely shady as well as very nosy…read more they will walk by your unit a minimum of twice while your moving your belongings, as well as try to get extra money out of you, KEEP YOUR RECEIPTS! they may conveniently not show payments made till proven, then its still a hastle.. BE WARNED!!

We used Cross Country Movers for our son move from Seattle to Miami, and the entire experience was…read moresmooth, professional and stress free. Their team arrived on time and worked efficiently while being careful with the household goods. Their full packing service was excellent! They used high quality materials. Everything was delivered to Miami in a perfect condition, no damages. I highly recommend Cross Country Movers!!

Needing to move my home from Washington to Florida I got a few quotes in and based on the reviews I…read morehired Cross Country Movers-BIG MISTAKE. Before I get started if your considering this company DONT here is why. Mark Kaplan came to my home and went through each room making his own notes on everything I required moving. I gave him full access to every nook and cranny and let him make his own notes as I wanted the company to also pack my belongings. Based on his finding he then sent me a quote which was initially very attractive, it comes with a full page Guaranteed price (OR SO I THOUGHT). The day came for removal and they turned up on time and packed all my belongings and off the truck went. 3 days or so into our journey as we were driving to Florida I get a call from Mr Kaplan "It seems we needed to use a lot more boxes than estimated" was the gist of the conversation. Well you provided the estimate and if anything I have reduced my inventory not increased it so its not my fault I replied. You then get a call from Amanda Rey. We have a problem there were more boxes than intended its and extra $2295.00 (THE CLASSIC BAIT & SWITCH). At this point you are well and truly S.....d !! they have your belongings on a truck and you wont see it unless you pay the extra. They will tell you, they will open a claim (give you a false claim number but will never do anything with it, see later). So I paid and my belongings turned up, in fairness the team unloading were very good except when they purposely mentioned they had taken my TV's out of a wooden crate in the van ( long story but Kaplan told me my 4K TV's would need a wooden crate which did not happen and when I complained about this lo and behold it was mysteriously in the van, well I went out to the van there was no wooden crate to be seen, MORE LIES and DECEIPT). So now the full reveal begins, as we started to unpack the reason for the extra boxes became very clear. Cross Country Movers are experts in packing boxes with PAPER !! not your belongings or not much but lots and lots of paper (see photographs) not only that they can wrap a single plastic bowl in 4 sheets of paper and a single plastic lid in 3 sheets of paper (so they wont break!!) and then they stuff it full of more paper. So it went on and on, we have bags and bags of paper not small bags 60 gallon bags. Stay well away from this company they will rip you off. BIG TIME