I am writing this to share my experience and warn future customers about how this company handles damages and accountability. I hired A Perfect Mover to handle my move into a brand-new home. Three days before the move, brand-new carpeting was installed. During the move, their team caused visible damage to multiple carpeted areas, which I brought to their attention immediately. The owner, Shane acknowledged it and asked me to send carpet cleaning information so they could cover the cost. I scheduled a professional carpet cleaner and informed Shawn when they arrived. Only at that point--two months after the move was completed and fully paid for $10,824 ... ( we are a family of 4 ) Shane suddenly claimed I had a "past due balance" for junk removal labor. This was never mentioned during or after the move, nor on any invoice. It appears to have been brought up only when it came time to pay for the damage they caused. This is especially odd because I had already settled my bill with them totaling $10,824 ...so wouldn't that extra charge be brought up at the time of processing payment.???? Yeah... you'd think so. Despite this surprise accusation, I still attempted to be reasonable and offered to pay the carpet cleaner upfront while allowing him to reimburse the remaining balance (even factoring in the amount he claimed I "owed," which I dispute). Instead of resolving the matter professionally, Shane became defensive, accused me of "threatening a bad review," minimized the damage to my brand-new carpet, and refused to take responsibility. He then said everything would now be pushed through a "claims process," effectively declining to resolve it directly. To be clear: * The job was paid in full the day of the move. * No past due charges were ever mentioned until reimbursement for damages was requested. * The carpets were new and undamaged, and no effort was made by the company to repair or mitigate. * My review is not a threat--it is a reflection of how this company treats customers after being paid. I support small businesses, but integrity matters. A company that damages a customer's home and then invents retroactive charges to avoid accountability is not acting in good faith. I would strongly urge anyone considering this company to proceed with caution read more

Three young men who helped me with my move were very friendly professional and did an awesome job!! They were very careful, but worked really hard!! read more

Book with caution. Response time was great but initial quote was grossly in accurate. They have an extensive quoting process that involves a video walk-through through your whole home. So we were shocked to find that there was not enough room for all our things on the truck as well as we had to hire for another day. They also didn't have the proper box needed to move our tv. The movers themselves were very courteous and respectful. Management and up that we spoke to were not as respectful. Extremely defensive and accusatory. Eventually, they did make efforts to "make things right". I would use great caution as their quote felt low to get our business and then ultimately we were stuck paying more than if we would've gone with another option. Even with them giving us deal on the extra day. Plus, these are just two of the items that are left in sub optimal condition after the move along with small scrapes to the walls at both the old and new house. *** we spoke with Ken from a perfect mover. And he very professionally took accountability for the misquote and adhesive left behind. Our interaction with him was very positive and if that would've been the type of interaction we had from the initial issues, our overall experience would've been significantly better. read more

A Perfect Mover - This is a Leo Matt play couch that also has tape residue all over it - Movers Near Me - Lake Forest Park, Washington

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Gus and Ricardo are AMAZING! And big appreciation to Tuan for getting us on their schedule at the last minute. Our crew showed up on time and they were so efficient getting everything loaded up...it went so quick! We had a semi-long distance move (from Shoreline to Bellingham) and despite traffic, they got arrived there minutes after us and unloaded the truck so expertly. They had the furniture put back together quickly, and they turned a stressful day into one feeling accomplished and relieved. This was my second time using A Perfect Mover and I HIGHLY RECOMMEND them for all of your moving needs. Thanks again to Gus and Ricardo for all of your hard work. You saved the day! read more

Claimed they would send us a claim form. Never did. Finally put our dining table together. It's damaged all over the top- they never wrapped it. Do NOT Use these people they only care about image not about doing a "perfect" job or taking care of their customers. We never received the claim form. They removed ALL of my reviews on Facebook & google. Do NOT use them. My mattress is cut. Several other pieces were never wrapped & also have damage. What the HECK. read more

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Kayden, Alex and Santana were fantastic! They arrived on time, were kind, professional, genuine, and really great. JCPenney was awesome on the phone to confirm and Shane, the owner, was the best. The took great care of everything! I will hire them again for stage 2 of this move, and will ask for the same guys. read more

Perfect Mover is just that, Perfect!!! Chose them biased off excellent performance and high quality for my long haul move from Everett, WA to Portland, OR. Carl and Shane were amazing on the unload side, positive attitude and a wonderful outlook on life. Would w joy using them again. Thank you!! read more

Today Matt, Helios, and Scott helped my family by moving a very heavy 40+ year-old piano into my basement. To do this, they had to find a creative way to move the piano safely down several stairs outside my home, across my yard, and finally across very new light-colored carpet to its final destination. They planned it out very well, wrapped and packed the piano with great care, and did an excellent job navigating through the various hazards of the stairs and the yard. They were careful in the approach, clean in taking care of my home, and did everything very professionally while masked for COVID precaution. I highly recommend A Perfect Mover for their services and will recommend their help to anyone in my neighborhood. read more

A Perfect Mover - Movers Near Me - Lake Forest Park, Washington

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If i can give ZERO i would. They were my movers and it was the absolute WORSE service ever. Arrived super late and waited close to 10hrs for them, they literally don't care about their customers, rummaged through my stuffs and later realized I was missing items. One mover stayed longer than usual and I got extremely suspicious and that's when I noticed missing items and money. Ludicrous and pathetic I highly highly dissuade anyone from using their services. Save yourself the stress and just go somewhere else. read more

Billy, Jeremy, and Helios did such an awesome job! Super kind guys, very quick. Handled & wrapped all my items with care. The move was quoted for a higher price/time to ensure there would be no surprises - my final total was lower & less time. Appreciated that they do junk removal service too. Very easy to get quote, make an appt & pay for services. Would def use them for my next move! Thank you guys! read more

If you are looking to move across town or across to another state check out The Perfect Movers moving company. I was pleasantly surprised by the care they took on the delivery of my things. read more

I have used their service back in June/July and I am happy to say that they were very professional and reliable. Sorry it took so long to leave you guys a review. I liked the fact that Shane was honest with things he felt uncomfortable taking in his truck (e.g. fragile standing lamp) and he asked me if I could take it in my car. Some of you guys might think "well that's his job", but I personally like honesty over companies taking risks to impress me. So, I give credit to his decision :) Would I use his service again? most definitely!!!! Thanks again for being so flexible with the weird apartment maintenance guy and I appreciate how neatly you guys stacked up all the stuff. I hope your business isn't targeted by the year 2020. Crossing my fingers. read more

Showed up on time and worked quickly. Wrapped up most the furniture in moving blankets and plastic which prevented what could have been a lot of damage. Very minor damage to moved items and the home (dent in the drywall a couple places). It was less damage than we expected. The only thing missing was the fact during the initial phone call/quote the person on the other line noted they'd use jam and corner protectors. Those weren't used. The 4 guys and 2 trucks were professional and courteous. We'd hire them again if we needed to move. read more

A Perfect Move was highly recommended by our realtor, and I trusted her. The plan was for the mover to pack our belongings, and she would then take over the prepping of the home for viewings. Shane came to the house and provided an estimate approximately 6 weeks prior to the move. He said it would be close, and we were ok with that because we planned to donate some furniture and leave some things behind. It turned out that the mover should have rejected the job as it was not close at all. On the first day of the move, they said "It's not going to fit. Decide what you want to leave behind." That is one of the worst things a mover can say once a move has started. The mover's largest truck was a 26' truck. In the middle of the move, the mover estimates that an additional 16' truck is needed. He can provide that, but it will run an additional $5k if we wait for a move already scheduled to FL that will detour to TX to deliver our things on the way. Otherwise, it will run an additional $8k for a dedicated truck to take the rest of our belongings. What is the point of the estimate performed before the move? A reputable mover would have rejected the job. The estimate was off by approximately 60%. A good estimate will be within 10% of the actual job. Clearly, this company does not know how to provide an accurate estimate. Based on our experience, this mover will not be able to successfully move a household over 3 bedrooms using one truck. If the garage has a lot of items, change that to 2 bedrooms. One of the most frustrating experiences was having to choose items to leave behind, yet when we got to our destination, items that we truly did not want and were very clear to the movers that we did not want, were packed and took up space that could have been used for things we did want. Other items we were clear that we wanted, were left behind. When we looked at the listing for our home, our dinette that was supposed to be on a truck headed to Texas was setting in the kitchen of our WA home! We paid for four additional U-Haul pods to transport the items the mover could not get on his truck. That dinette was one of the main reasons we got the pods. We had to buy a new dinette when we arrived in TX! These issues could have been prevented if somebody took notes. When asked what we wanted or didn't want, why was the mover not writing this down and making sure it happened? I was not aware that one of the packers I was communicating with did not speak English. I showed him my wedding dress and explained how important it was to me and that it should go in a wardrobe box. He smiled, nodded, and agreed. After our move, the dress was nowhere to be found. It was not in any of the wardrobe boxes. Two months later, we found it in the bottom of a box with a bunch of other items piled on top of it. There were important items that we wanted to take in our vehicle for safe keeping: photo albums, sensitive documents, and a desktop computer that had old tax returns and additional family photos on it. All the packers were shown the computer and were aware that it was not to be packed. The computer was there at the end of day 1 of packing. At the end of day 2, it was nowhere to be found. I did not sleep for weeks, worrying that our identities could be stolen. Weeks later, we found the computer packed in a box. There is no system to track boxes and know that all the items that were packed are received at the other end. Most reputable movers have some type of tracking system. This company did a good job the first day of packing. The second day, they just started throwing stuff in boxes, piling one item on top of another ... expensive handbags arrived smashed and mis-shapened. One leather boot is still missing ... how does one boot get packed in one box and the other boot end up in another box? As they are packing our belongings in the bedroom, we are finishing up packing the stuff we need to take with us. We were told to keep everything on the bed that we are taking with us. It was not until that evening that we discovered that a box that was setting on the bed containing my husband's prescription medication had been packed. This medication must be taken every day due to a serious and complex medical condition, requiring us to go to an ER that night if not found. Fortunately, my husband found an additional bottle in his backpack. However, my prescriptions were in that box. I went 2 days without my medication and had to have the pharmacy send it to a drug store on our route for us to pick up. This was our third out of state move over the years, and it was by far the worst experience of the three due to stress and chaos experienced on the day of the move. The right arm doesn't know what the left is doing. There is a lack of communication, disorganization, and an inability to reject jobs it can't successfully perform. read more

I hired A Perfect Mover 3 months ago to pick up a treadmill I purchased from CL. The Treadmill was pretty heavy but disassembled and ready to go. Shane was very responsive and gave me a fair quote. The team arrived a little late (no big deal) and the movers were very nice. They loaded the treadmill with help of a few people at the house. Once onsite, it was clear the movers were not strong enough to move the treadmill upstairs which was outlined to Shane before I hired them. I had to jump in and help move most of the treadmill, directing the movers on how to do their job. After all that, I was still charged $200 (almost all of which was drive time) to basically rent a truck and move it myself. Shane was a solid guy but unfortunately his crew didn't deliver as I'd hoped. read more

I had the pleasure of working with Shane and one of his guys today. I had a small one bedroom that needed to be moved to a storage unit. Shane and his associate arrived professional dressed and was extremely easy to communicate with during the whole initial quote process to the payment portion of the move. They worked faster and efficiently. They were even able to get my big couch out of the apartment without any issues. The last movers I used had a very hard time and even damaged the couch. When they were done with my move, they offered to help a mother and her son unload their truck after hearing that the son broke his foot yesterday. Searching for reliable, professional and efficient movers...your search should stop here. Call Shane and his team now for expert moving or junk removal. read more

At a time when our family could least afford it, this company left us high and dry. They were late the the first time, and promised to reschedule. Then totally ghosted us. I chose them after researching other companies because the man on the phone seemed very helpful and sincere. Extremely disappointing. Moving and estate sales are hard enough without all this added stress. read more

Working with Shane to set up the move was great. He came to the house, looked at everything, told me what to expect and provided an estimate. On the day of the move Carl, Scott and Travis showed up on time. They took a look at everything and then started moving all the furniture and boxes. They were very careful of everything and worked so fast I couldn't believe it. When we arrived at the destination, they unloaded everything, put it where I wanted it and helped me with a few things. Everything was delivered without damage to either the house or any of the items. They were also very friendly and flexible. I will be using them again in about a month to move the remainder of my things. Overall, I am extremely happy with how smoothly everything went,. read more

Today was a particularly icy day for the Seattle region with folks struggling to make it up hills in the morning commute. As I looked outside, I saw someone out there with a shovel helping car after car make it up the incline. He was doing his best to clear the road, and pushing cars to help them gain traction. I went down to help, and struck up a conversation. He was wearing his A Perfect Mover uniform and was out there just out of the goodness of his heart helping people. Passed along the kudos to the CEO Shane, and what a genuinely nice person. This seems like an ethical company all the way from the workers, to the owners. Not a customer, have never used their service, but absolutely will in the future. People like this are a rare breed, and based on this, I know their hiring practices seek out and find great people. If they're this good without being a customer, I can only imagine how great they are when you become one. read more

WARNING!! These movers are THIEVES; they rifled through our stuff and stole any loose cash. They said they would arrive at noon and arrived 6 HOURS LATE. HORRIBLE SERVICE NEVER GO HERE read more

I moved from Vancouver to Granite Falls and couldn't be happier with the service! I set up the move with Shane and when I called with questions, Shari was super responsive. On moving day, Francisco, JC and Helios arrived right on time and we're so fast and efficient I couldn't believe it! I'm in my forever home now, but I'd recommend this company to anyone. I couldn't be happier with this experience. Thanks!!! read more

After my first great experience with A Perfect Mover several months ago, I hired Shane and his crew for the second part of my move and I was again impressed by how friendly and professional his service was. We had a complicated move combining a full town home as well as a full storage unit into a new house and I was amazed that they were able to get the job done in one day! They were even able to tackle a pretty steep driveway at the new home without complaint. I never want to move again, but if it happens I'll be calling A Perfect Mover to make it as painless as possible! read more

We hired Shane's crew to do a local move, about 15 miles. The crew was on time, very thorough and really took the time to be sure of what we wanted. They didn't damage anything and moved a few extra things for us at the new place without any questions. Very relaxing moving day. Never did I think I'd say that. I will use them in the future. I recommend them without any concerns at all. Thank you for making this move really easy. And just under the estimate. That says you know what you're doing!! read more

I usually don't write reviews, but this company is AMAZING. We moved into a new house in May 2020 that has a very steep driveway. Long story short, the moving truck could not make it up the hill (we have since discovered that all large delivery trucks have this problem). This meant that all our possessions had to be carried/wheeled up a long, steep hill... in the pouring rain. The whole crew was kind, hardworking, and had a great attitude. They really went above and beyond, calling for extra help and an additional pick up truck to get it all done in one day (and not charging us extra)!). They also somehow managed to be careful and protect all our furniture. I cannot recommend them enough. read more

Best moving company I have ever worked with (I moved a lot). I know for sure who to work with next time I move, or next time I need to have something moved. The owner Shane was very responsive and professional to my questions prior to move. The movers themselves, Jay, Anthony, and Helios were punctual, courteous, and efficient. They made sure all my requests are fulfilled. They moved everything with extreme care. Moving is never fun, but it is for sure a lot easier with Shane and his team. read more

Shane is everything you want in a moving business. Communicative, prompt, respectful and all at a fair price! Would definitely recommend A Perfect Mover and give 5 stars! read more

Great company! Professional moved with a days notice! Scott and Brandon were very polite and fast. Very professional! Will definitely use again in the future! Thanks guys! read more

Prices are reasonable. I have used this company twice, totaling 4 movers. Three were very personable, one was dismissive and too cool for school. Each move was a good experience overall, with the exception that each move has broken one of my powered La Z Boy recliners. First time I did not notice till well after the move. This time I was keen to check immediately, as I noticed the mover carrying the chair by pulling on the headrest like a plastic grocery bag, which yanked it right out of the sockets. Same problem, different move (the first time, in addition to the headrest, there was also a short created in the wiring of the power supply. I have it duct taped to keep it working.)I feel it is common knowledge that recliners backs separate from the base, if not I feel movers should know this. The largest problem is that I brought it to their attention immediately. I felt like they shrugged it off. Their tip went from 20%, down to 15%. I also do not feel like I should be the one to bring it up again after I addressed it directly. Clearly they said nothing to their boss, as it's been two weeks since the move and have not had any feedback. In addition, all the plastic wrapping they did, they did not remove. 9 September...11 days later, still nothing. read more

This company knows how to move!!! The name fits!! I first talked with Sheri. She was so good at answering all my questions and she was prompt. The deals are spectacular. I looked around. Then I met Francisco. Omg he was so good. He is like best movers I've seen in my life. So detailed and caring. I didn't know how the storage thing worked. He was telling me that you need this type of lock and explained why. He saw that we had our policy inside the storage unit told me to keep that. If I need to move again which I do. I want Francisco to work for me again. I didn't have water to give him and he gave me a cold water bottle. Like what?!!! He should be promoted. Thank you so much!!! Everyone was so great!! read more

Really I'd give 3.5. My realtor recommended Shane from A Perfect Mover. From reviews, I wish I would have gotten to work with Shane himself. Last time I moved, I used Can't Stop Moving and was blown away by how efficient and nice they were. The guys from A Perfect Mover weren't rude exactly, but they lacked a positive attitude. One of them seemed very out of shape. He was doing a lot of huffing and puffing and complained about being sore because he was working so much. The other two guys didn't complain but they weren't especially kind. There was also a constant smell of sickeningly sweet vape, like strawberry. The out of shape guy also complained about how difficult it was to disassemble my bed. I mean, all our stuff got moved, nothing was damaged, and they took care to put down the correct protection in my new house, so it's all good, but I would hire Can't Stop Moving instead of these guys. I was also a little surprised they weren't wearing masks and/or gloves, but maybe that's not practical for movers. read more

I'd never used a moving service before, and was super nervous about cost and quality after doing research on multiple movers. But these guys were recommended by a friend and I have to say, I see why. They were super efficient and quick, really nice, and all of my stuff was handled perfectly - no dings or mishaps or anything. I was packing up about four pieces of furniture from my studio, and some boxes too, and moving just ten minutes away. Still, we ended up going a little over the minimum of two hours, which seemed a little excessive, but only by fifteen minutes. So all in all, I'd hire them again easily. read more

Used this company for my move a couple weeks ago. The movers dragged a heavy buffet across our hardwood floor and put a deep scratch onto the floor. As a result the entire floor needs sanding and resurfaced. Tried calling them to talk to them about it and they never returned the voicemail I left for them. Tried calling several times and all I got was voicemail. read more

Great and reliable company! Shane was great to work with. Everything went smooth, moving things out of a 3 story townhome is though work but they did a great job! Very professional company treated me with great customer service. I will definitely use them again for any moving needs highly recommended. read more

We hired Shane and his crew to pack our house and move everything in to storage pods. They were on time, so friendly and helpful, and knocked the job out in one day. I cannot recommend these guys enough. I hope we never move again because moving sucks, but if we do, Shane and his team will be our first call. read more

I'm very happy with my experience with these guys. From the initial phone call with Shane, to actual moving day, things went smoothly. The team of two showed up on time, wrapped fragile items in padding and didn't waste any time. This being my first time hiring movers, I'd definitely use them again and recommend them to friends and family. read more

Fantastic moving company. They were on time and very efficient. Movers were friendly and took care with what they were moving.

What a great company! I called yesterday to see if they could help me move a very heavy elliptical to Bellevue and a very heavy dresser and miscellaneous other items to Kenmore. They quoted a fair hourly price, the arrived a few minutes early, they draped any area that could have gotten dinged so that it didn't - then they loaded, delivered and carried in the items to our sons homes. It was a perfect moving experience. I would definitely recommend them. read more