1. Extra Space Storage

    1. Extra Space Storage

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    Lynwood, IL

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    Extra Space Storage

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    10 months ago

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    Move Man

    Move Man

    3.9
    (8 reviews)

    Service is great and verify movers before allowing them to move for you. They are quick and fast…read morewhen it comes to your move without damaging your property.

    Can't help but write a review after my Dad wrote one and my sister wrote a complaint…read more Based on how our dissatisfaction- it doesn't seem this place cares about accountability or about the services they are providing. Just to start with the experience itself was really slow and it was explained to my sister that there would be three movers and only two showed up. The process was slow and I felt frustrated - and based on interactions with the individuals assigned to my specific job- I am not quite sure exactly what was the point of hiring movers. It took the movers from around 9:30 to 2:30 to pack a full truck. I would describe the demeor of the two men as slap happy or almost unprofessional- it felt that you were always almost being laughed at or condescended. It almost seemed the two men were deliberately taking there time to add hours on the clock and pay. If that wasn't enough- here are a few main events that were alarming- - while at my old apartment, the movers literally asked me how/to help move the couch down the outdoor stairwell. I don't want to gripe or be a snot, but kinda thought- this is exactly why professional movers were hired...... - the second thing- getting into my new place- when the men came to my lobby, when they came to my lobby- I was literally asked- can we just leave the stuff in the lobby? Just sheer lazyness for a lack of better term- I was just absolutely appalled by the sheer lack of professionalism and wondered what thought process did the movers have ? Are they aware of their assigned job description or why they are hired for? The last offense- I gave them the keys to get in my new apartment before dropping my sisters things off at her new apartment half a mile away and of course they didn't give me back my key- and my parents had to go help me get it from them, and apparently they thought it was funny. Worse - my Dad wrote a complaint and they called my sister, harassing her- to remove it? Like excuse my language but if you want good reviews- make sure your employees are taking it seriously and not doing a half ass job? Don't harass my sister because your employees can't get it together. Completely embarrassing- like how do you own a company- look at the past couple of weeks and have multiple one star reviews and not feel embarrassed or ? I am glad to know it wasn't just me and my sister. In addition despite a completely unacceptable experience- barely anything was offered back. Please, please- please do not hire this company they do not give a single crap about the experience provided- they just want you money at the end of the day and good reviews without actually delivering. I hope this review helps people choose another company the other reviews too- showing moveman that's fine if they don't care but actions have consequences. *I am pretty sure I noticed a few reviews- not sure- of the day I moved that were one star within the same week but those are gone. I am going to guess that others were intimidated to remove the poor reviews- showing the 4.9 stars grossly inaccurate- what I suspected.

    Extra Space Storage - selfstorage - Updated July 2026

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