Nick and crew arrived timely. They packed the house content. Moved my belongings with care as many…read moreof my items I wanted packed and secure to be moved to a storage facility. I was so impressed I bought them a cooler with ice and drinks!

I booked New City Moving to move my stuff from my studio apartment into a moving van I had rented…read more As other reviews mention, the movers themselves were excellent--efficient and respectful. However, I asked for packing service, and the movers had not been told this. Before the move, I had confirmed that I needed my things packed with the office staff three times: once via email and in two separate phone calls. When the movers arrived with no boxes or packing supplies, I had to run around shoving my belongings (including my dishes!) into garbage bags. It was a rough start to my very long day of driving a moving van across the country! I provided feedback to New City Moving about this problem twice, once via email and another via their text survey. It's been three weeks since the move, and I have not received an acknowledgement or an apology.

We can't do Card board boxes because My wife gets rashes from them. With Redi-Box Our move from one…read morehouse to another and 0° weather. Along with snow, blizzard was super easy. You guys know how easy it is to pack all your things. Label it and give it back without the hassle of keeping the boxes recycling and what not? Worth every penny I will definitely do this again. And i'm not stuck with all the boxes afterwards.

I was told to expect delivery today between 11am and 2pm. It is now an hour past that time and I…read morehave been unable to get in touch with anyone despite multiple emails, texts, and phone calls. Beginning to think this is likely a scam company.

Knowledgeable, professional and hard-working crew showed up and sealed all my boxes and tubs in…read moreplastic and covered all furniture with blankets. They photos of each item as they wrapped it. They finished the job in about 2.5 hours. boxes and tubs were already packed. I feel very confident that my belongings will be safely moved and stored.

This is a fundamentally dishonest company…read more A while back, we received an email telling us we were entitled to one free delivery from storage every quarter. Apparently, this was part of a new "rewards program" Clutter started when it raised its monthly storage fee. We set up a delivery. Before the delivery, we called customer service and were assured that the delivery would be free. But "free," in this case, costs $209. After some arguing, Clutter refunded $125. So, I guess "free" means $84 if you complain. The customer service people we reached after the delivery tried to gaslight us. They denied ever offering free deliveries once per quarter. When we sent the documentation, they had no explanation for why they never honored the offer they put in writing.

Trash employees! Prob worst customer service I've had at a…read morefedex. Just pure laziness and lack of help. Shocking since it's in the west loop.

Pulled up 5 minutes before close so I could drop off a fedex package for work really quickly. Open…read moresign was still on, there was one other customer in the store, but the door was locked. I pulled the door and looked in at the two clerks, miming with my express envelope to show it would be quick. They stared back with blank, rude, and annoyed looks on their faces. If you're not going to close at the time on the door, then what's the point of having set hours? Is your close time supposed to be 5 minutes earlier? 10 minutes earlier? How am I supposed to know? Can't you at least turn off the open sign if you're not...y'know...open? Just sick of rude clerks like this. Never coming back.

Jesus and Cesar were excellent. Kind and very mindful with all our stuff. They carefully wrapped…read morefragile items. They even let me ride with them in their truck to transfer to our second location lol! Was also in communication with Joel, he was very accommodating and I changed the moving schedule around 3 times. Would definitely recommend them!

FIVE STARS FOR SURE! I was really nervous about using a mover for the first time, especially after…read moreresearching movers and reading some of the horror stories of things getting broken or stolen on Yelp. I chose Lyons Moving after careful comparison and am so glad I did!!! Joel, Luis, and Jesus were so fast and efficient, not to mention really careful with everything. They really made my move hassle-free; I'd definitely highly recommend them to anyone. Thanks, guys!!

Clean, safe, great customer service and affordable. Would highly recommend over the Public…read moreStorage!!

Staff was great and easy to deal with. Respectfully answered all of my many questions. Gave an easy…read moreto follow tour as well. Highly recommend.

I have been a satisfied Safeguard 'clienT' for nearly 8 years at Lakeview location N Clybourn…read moreAvenue . with only one exception (flooding not caused by them but lack of city gutters maintenance during storm). in that instance m, they reached out immediately w/notification and assistance remedying any serious damage/loss due to water encroachment in unit. I admit I would be happier w/o the rental increases of last few years; however, they were very considerate of financial hardship durung COVID. Most recently, my storage needs have changed and in the process it's been a true blessing to have Mario facilitate making what has been a stressful situation as stress free as possible. Mario is not only efficient and knowledgeable but helpful and a kind human being! I hope Safeguard acknowledges his true value added to their business profile. thank you Mario!

A great experience. Very helpful and informative staff assistance. I worked with the Assistant…read moreManager and he was awesome. Would highly recommend.