I didn't end up renting a storage unit from Castle Storage but I was very pleased with the…read moreinteraction I had with the owner. He was up front with pricing, he returned my phone call, and explained the best time to call about availability. Two things I didn't see on this yelp page; he has climate controlled storage for a very reasonable price and I think the telephone number needs to be updated.

We have used several different storing options with Castle Storage. And Steve from day one made it…read moreso easy and accommodating. Thank you Steve you made our experience great!! We have stored our camper there safely for an entire year. Then we have used several of their different sized climate controlled storage units for our personal items during our move. We also used a large Big Vault container for our furniture and household items during our move. All our furniture and household items safely arrived. Thank you Castle Storage and Steve!!

Bill's movers and team put up with a day of slow elevators, insane traffic from Chicago to NWI, and…read moreinsane humidity just to make our move as easy as possible. The four man team were so friendly, careful, and all of our items arrived clean, safe, and well taken care of. The communication from start to finish was great, and they were even able to accommodate an additional stop with no problem. If you're looking to sit back and not have to stress over your move, I would definitely recommend Bills!

Bill's movers did a fantastic job in moving my items from a storage locker to my new home. They…read morewere on time and courteous every step of the way. They also worked with a sense of urgency in loading and unloading my items which I greatly appreciated (not careless urgency to finish their day but a realization that I am paying for their time). Pete and his crew were very efficient and accomodating in my every request. I would definitely recommend them for your next move. You read online horror stories about shady moving crews but this was definitely not my experience with them. Based on my experience, this is a quality moving company that is attentive to detail during this stressful event of moving your items to a new house

They will lie to break the lease agreement. Not a honest business. Offered a free month upon…read morerenting a spot and they decided to make false allegations to not honor the lease

The facility seemed well cared for, and the staff was extremely knowledgeable and helpful. My whole…read morehouse was in storage here for 5 months. Everything seemed great until I moved my things into my new home and we discovered Asian stink bugs in many of our boxes. Dead and alive. We flushed them down the toilet to get them out. They let off a stink that tells others to join them! Since we finished unpacking 2 months ago, I have found a lone alive bug somewhere in the house about 1x a week. I think they are hibernating and wake up due to being warm. It's below zero outside, so I just catch it and throw it out into the snow. if I knew about these bugs, I never would've rented there. These bugs give me the creeps.

Extremely Disappointing Experience - Be Cautious…read more I had a very distressing experience with Dyer Self Storage. Due to a temporary financial hardship, I fell behind on payments and reached out multiple times to try and resolve the situation. Unfortunately, the owner refused to accept any form of payment arrangement or partial payment. I was told on more than one occasion that my unit had been auctioned, but no official notice or documentation was ever provided. When I tried to contact the office for clarification, my calls were either ignored or ended abruptly. I was denied access to retrieve even personal, non-saleable items like photos and documents. The charges added were not explained clearly, and I never received a proper breakdown of fees or sale proceedings. This situation felt incredibly unfair and one-sided. I have filed complaints with the Indiana Attorney General and the Better Business Bureau, and I encourage others who have had similar experiences to do the same. If you choose to store your belongings here, I recommend documenting everything thoroughly and being cautious--especially if there's a chance you may experience financial hardship during your rental term.

From the owner: Brand new modern storage facility…read more Dyer Self Storage is a modern facility located in Dyer, IN close to the intersection of Sheffield Avenue & 101st Street. We have low rates and seven day access. We offer month to month rentals as well as yearly discount rates. We also have oversize doors & higher ceilings. We have a keypad controlled security gate. Give us a call to view our facility and here about our rates available and current specials. We are conveniently located and look forward to providing all of your storage needs!

We have been using A-Z Storage for many years. Office staff are always very pleasant and helpful…read more Never any problems, we feel safe and comfortable storing our items there.

From the owner: A to Z Storage Center LLC offers top-notch self-storage solutions in Crown Point, Indiana. Enjoy 30…read moreDays Free on All Sizes for new customers, with 24/7 Access and Camera Surveillance. No Security Deposits are required! We provide various unit sizes, raised concrete floors, and high-security locks. Contact us for current Move-In Specials and experience excellent service for all your storage needs.

I arrived at this establishment at 6:26 on April 10th, 2025. Upon arriving I drove right by an…read moreemployee filling the corrugated bin near the doors. He looked right at me and saw that I pulled over near the propane filling station. It is now 6:28. I rang the bell near the filling station not once, but twice. I waited patiently for a few minutes as I always seem to do at this location. I returned to the store only to be told by the employee that the filling station closes at 6:30 and the bell doesn't work. Hmm, how about posting signage at the filling station to let customers know of this dilemma. Given the circumstances, I felt that the employee should have felt obligated to help me (the customer) out! Good deeds go a long way. Very disappointed. You can do better.

The call in customer service for u-haul service is great…read more This location has a large inventory. Their service is a disgrace. They are not engaging and very little help. Never checked me back in, I had to take photos of my rental upon return to ensure that no damage was confirmed. They did a poor job of hooking up the trailer. I unhooked it upon return and put it back in the spot. Lazy Disconnected Aloof Not customer oriented It is a direct result of poor management. Corporate should step in and do something.