Love this place, very clean and updated, the best part is the manager. Jack is amazing. He will…read morework with you to solve your situation and he will make it right. If you're looking for a good service, a good place to put your personal belongings in a storage. This is the place hands-down.

I have no idea how this location stays in business…read more About a month ago, my boyfriend purchased a storage unit at this location on the website for us to start purchasing furniture and begin moving closer to our new home. He works 60 hours a week, so I am usually the one who has time during the day to take care of things (such as going to get our key to our storage unit during business hours). When I got to this location, I've never been so thankful to own a jeep because the parking lot was not plowed or shoveled. Neither was the facility in front of the units. Not to mention is that dangerous for people who are moving heavy objects, but I'm not sure many people could even access their units because the snow was blocking the doors. I can't imagine any excuse other than the management is just cheap and lazy. The man working the counter gave me an incredibly hard time because I was not listed on the account, and I understood that. He eventually gave me the key and access code after I had my boyfriend confirm who I was. Before I left, I wanted to ask some questions about different sized units (I wasn't sure how much stuff we would want to store before the move) and if we were locked into this contract for a certain period of time. The front desk associate told me "Ma'am I'm not sure why you are trying to change the size because you are not authorized to do that without the account owner here." Sir..... I am not sure why we are having this miscommunication issue, because I'm positive that I never implied or asked to make changes. I was kind of shocked that he was acting so off-putting to a customer that just got there but he made it clear not to ask him questions anymore. After moving into my unit, I stopped in the office to let him know there's a lot of ice and it's dangerous to walk out there. He said "There's nothing I can do about that." I left thinking to myself there's at LEAST one thing that the company could do, which would be to put salt out, but I guess he's just not willing to do it. None of this bothered me enough to dwell on until I came back tonight to move some more furniture in. I have been moving furniture, driving back and forth between three different places for almost 6 hours before I got to my unit. I'm exhausted, my phone is dead because the charger didn't work inside the UHaul, and I just wanted to go home. When I got to Public storage, I couldn't open the gate because the code was saved on my phone. I walk in to the office and see the same guy from last time so I hoped this would go smoothly and I was wrong :) This same man who just met me a month early told me we've never met before, and I'm not on this account so I cannot access it. He said he'll call the account owner. My boyfriend confirms that I can access the unit, and while they are on the phone he wants to add me to the account. The man tells him "you have to do that in person or on the website." As I leave I ask if they could shovel some of this snow so it's easier to get to the units, he said "you can shovel it." Thanks! Great guy! This whole experience at this location has been the most ridiculous contemplation of minuscule problems that could so readily be solved with improvement in customer service skills and just a little bit of empathy. I work in customer service myself, and I know it sucks, but that man who happens to be a manager has absolutely no people skills whatsoever. I've never written such a long review for a business, and a bad review at that, but it was needed today. Buyers beware, this location is not worth your money. My boyfriend will be going Thursday to cancel our contract. Thank you to the manager Jack for making it obvious that you can be a "manager", do the bare minimum, be rude to customers, and still get paid. He's living the dream. I'll post pictures of the snow and ice situation after we've cancelled.

Great new location. Amazing customer service! Was In and out in less than 10 minutes. They also…read morehave moving supplies.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 8621 Osborne St is no exception. Our Highland storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Indianapolis Blvd and Ridge Rd, we're trusted by neighbors in Independence Park, Munster, Hammond, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

The cleanest ever storage place I have ever seen! Friendly stuff and decent prices, highly…read morerecommend it!

From the owner: Lansing Self Storage is an excellent solution for anyone looking for a safe and secure place to…read morestore their belongings. Located conveniently in the heart of Lansing, our storage facility offers a variety of unit sizes to accommodate any storage need, whether it's for personal or business use. Our state-of-the-art security system ensures that your belongings are safe and secure, 24 hours a day, 7 days a week. We also offer climate-controlled units to protect your items from extreme temperatures, humidity, and other environmental factors. At Lansing Self Storage, we understand that moving and storing your belongings can be a stressful experience. That's why we offer exceptional customer service and support, as well as flexible rental options to fit your schedule and budget. Whether you're moving into a new home, downsizing, or simply need extra space, Lansing Self Storage is here to provide you with peace of mind and hassle-free storage solutions. Contact us today to learn more about our services and how we can help you with your storage needs.

AAA has damn near anything construction related. Service is very friendly and the store layout is…read morepretty intuitive if you're in a construction career field. Pricing is a bit on the high side since there aren't a lot of specialty supply stores in the region but, if you NEED it, they'll have it or can get it for you asap.

I went in for some 2 x 2" steel post. The gentleman behind the counter wasn't helpful (to the point…read morewhere it seemed like I was bothering him) and extremely rude.

Red Dot Storage Griffith,IN…read more If I could leave ZERO stars I would. Not only is there no one local to personally follow up with to resolve issues. You're forced to email and wait sometimes days for replies or call a call center that is out of the country and limited in authority to resolve issues. Their billing practices in our opinion is unethical. Despite having multiple units, they bill separately in order to charge individual "paper invoice fee(s)" monthly, individual "late" fee(s), etc. Despite units being obtained at different times, the company withheld access to all 3 units despite payment being made on 2 of the units. As the units only fell behind in payment after the passing of the original leasee. Essentially Red Dot Storage acquired the property without obtaining new lease agreements to tenants, and have been enforcing whatever rules to bring in the most revenue. I would RUN from this establishment at all cost. SCAMMERS

No stars. Was accused of leaving things outside my unit that were not mine. They are charging me…read more$150. They claim there is footage but how could there be if I didn't do it? I don't think there's footage at all. And I'm not paying for someone else's mess. Already filed with the better business bureau and federal trade commission. Don't use them, pay more for better quality.