Good people and fair !!!!! I can't say enough ! Very polite even the driver and workers are all…read moresuper nice

They knew a week in advance what was needed to be moved. Once they arrived on site, they made…read moreseveral exceptions...we can't take this, we can't take that. Given the overpriced quote we received only for them to nix 1/3 of it, what's the point. Useless movers.

I had a very sub par experience with my moving crew, however, I think the most upsetting part of…read morethis experience is the lack of customer service after the move by the manager, Katie. First of all, let me begin by saying, ALEISHA in the office is the only person that has done any sort of follow up. I feel like she is put in the middle of a tough situation, so I want to make it clear that she has been great. Give her a raise. I have moved multiple times with my job and this was the first time I had to contract movers on my own. I was pleased with the quote from Aleisha which was 3 men for 2.75 to 4.75 hours at $249/hour. The weeks leading up to the move, I decided to take it upon myself to move 90% of my things. I emptied all drawers, packed all closets up. And the only remaining items from my rental townhome was my bedroom suit, (dresser, two night stands, queen size tempur bed) a guest bedroom (queen standard bed on a basic bed frame, two empty nightstands from hobby lobby) my couch, and a small 3x3 pub table and four chairs. Literally only the furniture. Because I did all of the pre work, I expected this move to go no more than 4 hours, because the only "big" things were the items in the main bedroom. Well the day of the move came. And I had only two men show up, and it was apparent they were "dragging" to say the least. I have never seen in my 5 moves across the country movers with so little pep in their step. Would you believe it took the guy downstairs 2 hours to bubble wrap the small pub table and chairs? They also took 2 smoke breaks. Once we finally got to my new house they ended up knocking into my new walls and causing three gouges, and multiple scuff marks. When they packed up my old space they insisted on taking apart the pub table.. when I showed them where it went in the new house,, they "couldn't get it back together" so they left it in pieces. My 78 year old father screwed it together just fine the same day. Unreal. almost 7 hours they wrapped up and left. 7 hours! I should have just done it myself. So, I ended up for the first time calling the office to bring up my experience. The call went very well. Katie (the manager) asked if they could repair the walls, and also offered a refund for some the total because I was unsatisfied. I appreciated that and agreed. Emailed them pictures of the walls and she told me the refund would post to my account within 10 days. Almost two months later and that refund has never happened. My builder ended up fixing the walls for me, to which I emailed Katie and Aleisha inquiring about the refund and letting them know my walls were an issue they don't need to worry about that. No response. I then realized I didn't email the right email address, so I forwarded the email to the right emails, and Aleisha did respond and said she was forwarding to Katie and putting this in my file. Again, at least she has the decency to respond. It has been almost 2 months and I have never received the money I was promised and not even a phone call or email back from her. What I find amazing about this is when Katie and I spoke, she did say to make sure I left an honest review and to mention how they took care of me after my sub par experience. She wanted me to do it right away but something told me to wait for when the refund posted to my account. Well, here you go Two Men and. Truck. two months later, this is your review.

Let me share our nightmare with you. This is the Brunswick location…read more Moving day came and the movers showed up 3 hours late. At first the dispatcher called and let us know. So we thought, ok life happens, no big deal. The driver finally called and said they are on there way. The driver sounded a bit off on the phone. He actually sounded as though he was under the influence but we had no idea how right we were. When the movers finally showed up, the first two guys come into the the condo and literally stunk up the entire place. They smelled of weed and could barely comprehend what needed to be done. My daughter and I felt uncomfortable and a little scared of the men that showed up. I asked the movers to get out of the condo and I locked the door behind them. We called dispatch right away and advised them of the situation. We demanded a new crew. Their response shocked us to the core. The dispatcher said they are booked for the rest of the day and that the manager will come out to supervise the move. We asked how are you okay with them staying on the clock in the condition they were in. These guys could barely walk straight, we couldn't let them anywhere near our furniture. The worst part of this whole thing is that we never received an apology. This is all absolutely unacceptable. We are sick to our stomach knowing that these guys are on the road putting other drivers in jeopardy. The manager was totally ok with them finishing out the job and being on the road in this condition. Wow!! Just wow!!! Thank God we found another local moving company that was efficient and reliable. They also charged a fraction of the price. I would never recommend this company to anyone. We finally got our deposit back after 2 weeks and a few phone calls.

I would not recommend. Of the 3 movers, 2 seemed very good. The third didn't seem to pay as much…read moreattention, and banged into things. When I phoned about the damage several times I was told that the Company would take care of it. It has been 2 months now, and I haven't heard from them. I am going to go ahead and pay to get the repairs done. The movers left a furniture pad in my back yard. I phoned several times to ask them to come remove it, but they never did. On the last call I was told to put it in the trash. It was soaking wet and weighed a lot, probably 50 pounds. I am elderly. I finally managed to get it into the trash bin. I am lucky I didn't injure my back again, but I should have used a different moving company.

Lock up your valuables if you hire these guys . I will NEVER hire, or recommend two men and a…read moretruck. Movers are 95% felons, the company makes the workers sacrifice their body, take all the profits then put it on YOU as the customer to tip / pay them properly. expect to fork over an extra 100$ bucks as a standard on top of what they quote you or you will get massive attitude and stink eye from the movers. there is no actual "schedule" (unless you're the first house of the day) and they just take any job they can and overload everything instead of actually having a nice fresh crew show up on time. You will get burnt out guys 1-2 hours late ready to fall over on their 3rd move of the DAY. This is the SHOPS problem, transferred again to the customer I would never hire 2 men and a truck after what I've seen at this location. Just know when you hire 2 men and a truck, you are getting the bottom of the barrel.

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

This company lies to its customers, My refrigerator did not work after the move, I watched them…read moredisassemble it completely. When I reported the issue, they denied everything. repair bill and photos speak for them self's.

Guys were awesome. I would echo Daniel's review below. Clint and the guys busted their butts during…read moreour move. Our stuff was moved quickly and carefully. They definitely know what they are doing and I feel like we got an excellent value from a pricing standpoint. Also, our 3 year old wants more vegetables now, because when he asked 'why those guys were so strong' - they all told him because of all the veggies they eat. All around good, hard working guys.

Great experience; Clint and his team are awesome…read more A full quote was given to me up front with zero hidden fees and complete transparency, and the pricing was very fair. The day of the move, Clint and two movers arrived 15 minutes early to survey our old place, ask questions, and make note of what was and wasn't being moved. They moved our stuff quickly but carefully; they worked their asses off to make sure things were put in the right places and everything was handled with care. We were moving within the same city and the entire move was complete in three hours. Highly recommend!

Very deceptive upfront pricing! I was told by Brandon the owner costs would be $200 per hr, plus…read morefuel cost. The move was 5.5 miles and was told it shouldn't be much. 1 Dining rm tbl 4 chairs 2 end tbls and 1 coffee tbl. He sent 3 guys to a 2 man job. I called him and was told they had another job after me that a third man was needed and that would decrease my move time. After speaking to one of the movers none of which could make eye contact I was told I was the only job they had that day. To finish the total was $765.00 for 1 and half hours of work. 200 per man per hour a 3 hour minimum, not mentioned. A flat fuel charge. I can keep an eye on two men but not 3? Why the reason for the third??? Some how I can't locate a few tools in my garage? Not accusing it must be a coincidence. Driving home Brandon called me over and over not leaving a voice mail just immediately calling back time and time again. Once home I returned his multiple calls and told him I was blocking his number. He then showed up at my front door and aggressively refused to leave after being told 3 times. I filed a report with the sheriff's dept. to document the deception and aggression!

We contracted with Brandon, the boss (his words), to move our basement to our new place. He said…read morehe'd call, then didn't. We ended up calling him and he said that he put someone in charge of our move. This person never called us, nothing. Brandon then said he fired this person. He also said (this is after days of going back and forth) that he would get back to us immediately. Well it's now the next day and he still hasn't bothered to call us. This is not a professional company. They only want to rehab older homes which we found out because he wanted the Landlord's phone number for which seemed odd to us. So if you are looking to move, don't rely on them. I'm truly upset.

Sharon and Ron are great! It's a bit hard to reach them but were fast and on time for the moveread more

Excellent Service and Exactly what we needed to move my elderly mother from Hilltop Village to The…read moreWaterford. I highly recommend their end-to-end service! It's a bit hard to reach them and they're not easily available by phone, but that didn't mean they weren't prompt, fast and on-time during the actual move. I love them!