When I had to get a medication out to my child n another state with less than 2 hours notice, thru…read morehelped me. No FedEx nor UPS or USPS had the boxes, frozen gel packs to help me. I lost have called at least a dozen places and they all said they would help but I'd have to get my own frozen gel packs and styrofoam box to ship medication out. Pony Mailbox and Business Center had it all and they managed to ship out on time. Thanks to Annie the owner who also helped me save $30 value.

Never take for granted a great and reliable notary located in your neighborhood such as Pony…read moreMailbox & Business Center. The extended business hours, courteous staff, quick reply to quotes sent via Yelp, and available notary are all very appreciated. When needed I will definitely return, and recommend.

Brad & Tena the resident managers are so sweet. If you are lucky enough to find an open unit here,…read morejump on it! Affordable, clean, secure, free lock ($40+ with Public Storage) and free use of their moving truck if you need it (you return with full tank and pay mileage). Facility is open till 10pm. $25 referral credit and to new clients a free months "rent". Flexible billing options such as direct withdrawal or online payments. Happy to be their first reviewer and hope you decide to do business here too. :)

Rent at your own risk. Facilities and prices are decent, however after hours security is not very…read moresecure, since they only have a 6' chain link fence that anyone can jump over and no security cameras for the inside storage rooms. Only single locks are allowed on doors, which from my experience can be cut through. Their contracts explicitly state they hold no responsibility for the loss of your items, even if it's through their own negligence, and even say not to store anything of significant value. PS - Under new management since same time last year; somewhat less friendly.

It's been six months and I have not received a refund for the unit I never received. They sold me a…read morelocked unit and said there was nothing they could do about it. I called every week for months and was redirected. They ignore my calls and will not answer. Do not rent here.

I recently leased a 5x5 storage unit at this facility. However, I never moved any items in to the…read moreunit because of my poor experience upon move-in, and I cancelled my lease before the first month was up. I requested a refund of my rent and move-in fees, but was not granted one. Upon arriving at the storage facility on my move-in day, I followed the directions I was sent in an email from Secure Space and attempted to unlock the gate using the provided gate code. The code did not work. I went to the manager's office for assistance and after a few minutes he was able to get me logged in to the online system, which I was for some reason not fully processed in yet, despite signing a lease and paying the full balance the day before. I proceeded through the gate, which now worked with the code, and went to my assigned unit. Upon driving around the facility, I noticed many piles of items and what appeared to be garbage left around. I found my unit, which was down several hallways. The outside door leading to the hallways was unlocked. The directions stated that I should find a combination lock on the door to my unit, and use the code provided to open it. However, rather than finding a combination lock on the door to my unit, there were two blue locks requiring a key. I returned back to the manager's office again to troubleshoot the lock problem, only to find him gone and a sign on the door saying he would return at 5:00, even though it was after 5:00 at that point. I called the number listed on the office door and was directed to a woman who worked for Secure Space. I explained the situation regarding the locks and my inability to enter my unit. She expressed concern that the manager was not in the office and said she would try to contact him. She was unable to get a hold of him and told me to "wait outside the office for 15-20 minutes to see if he'd show up". She said she would then call me back to follow up. I waited outside the office for 25 minutes without seeing anyone. At that point, I decided to drive back to my unit to see if perhaps the manager was there or busy working somewhere else on the property. I could not find him. I parked outside my unit and called the number back that I had previously talked to, and this time was connected with a male. I explained the situation again. He stated that he was the manager and that he left a sign on the office door saying he'd return at 5:30, hence his absence. This was not true-the sign said 5:00. He was unapologetic about the situation and seemed frustrated with me. However, he said he would run down to my unit to help me troubleshoot the locks. I waited outside my unit for another 15 minutes. Still the manager did not show up. Finally, I called again. He said he was on his way. A couple minutes later, I saw him coming around the corner towards the entrance to my unit. Again, there was no apology on his part for the inconvenience. Together we walked to the unit where I showed him the two locks on the door. He said that he had to go get a tool and physically cut the locks off of the door. He left again and came back with a large set of cutters and then proceeded to cut off both locks. Upon opening my unit, the manager looked inside and stated that the unit hadn't been swept out and that he'd be back with a broom. I waited for him to retrieve it and looked inside to find the floor of the unit littered with debris and a pile of what appeared to be dried excrement in the corner of the unit. A few minutes later, the manager returned with a broom and a large shovel. He attempted to pick up the dried excrement off the floor with the shovel, but a stain was still left. He stated that he'd refund the price of my lock for the inconvenience (this never happened). Then, he left me to move in. Unfortunately, at that point it had been over an hour since I had arrived at the facility and I felt neither safe nor taken care of. I did not want to move any of my items into a dirty unit where there had just been excrement on the floor. I left and had a car full of items that I was unable to store. I wrote a thorough e-mail detailing my experience to Secure Space customer service, and never heard back. Finally, I simply cancelled my lease because I didn't want to be charged for another month at a unit I was not using. I was never refunded the price of the lock, as the manager had promised, nor was there any response to my concerns. Overall, my experience with Secure Space Lynnwood could not have been worse. I would not feel safe storing my belongings at their facility, no matter how low the price.

We had to move my parents and they showed up on time, were efficient and were very polite. It went…read moreflawlessly! Was priced very reasonably. Took apart their king size bed and set it back up at the new place. The whole process was so easy!

The ONLY movers to call!! A Perfect Mover was perfect…read more Their communication, from the original quote, through all the changes I needed, and support through the whole moving day, was seamless. The price is the best you will get. I made the mistake of using another company once, and paid for it, both in cost and kindness. These are the movers you want. A+++++

Amazing Movers and with reasonable Prices! They moved a very large glass case for us and nothing…read morebroke. They wrapped and delivered in on time and in estimated budget and set up too! I can't say enough good things about their staff too! Call Lyle for any of your moving needs and did I mention he delivers boxes and packing needs to your door when you move with them! I highly recommend them!

They earned a 4-star in my book, with minor room for improvement…read more First off, I had a very last minute piano-move need. Seriously, found out Sunday and needed it moved by Wednesday. It was an upright Baldwin piano. Most folks I got a hold of couldn't fit me into their schedule or were 50% more expensive than these movers. The move was across wood floors down two small steps, then into my home which had one small step and wood floors. They worked well together to prep the piano for the transition out of the house, to the truck, and into the next house. They handled everything smoothly and cooperatively. The whole move was complete within an hour from start to finish (it was a 6mile drive from Mill Creek to Bothell). I was very grateful for their service and customer service. The minor room for improvements: 1) They had set out for the job without my phone number on hand for some reason and I had to call to verify. They did have the address, but were waiting to connect with me. 2) I gave them the move-to address and though they knew the general area, they may not have used GPS or a map because they had turned off on a wrong street which prompted another call on my part. I'm not 100% certain of why these issues occurred, but I was somewhat surprised. Otherwise, I would recommend them, especially for small moves like mine. And if they show up with their moving pick-up truck don't be put out because they moved the piano just fine in it.

Having been with Clock Tower Storage at this location for many years this facility was recently…read moreacquired by SmartStop Self Storage. Once a locally owned and managed facility it has been bought by a corporate storage company that owns hundreds of locations in the states and Canada. Contrary to what you would think having been a long term client, the longer you stay the more you will pay vs a new tenant. What is most frustrating dealing w/ a corporation vs a locally owned storage property. Corporations site managers inability make cost adjustments to your rent vs local most do. In my situation if I were a new tenant I could get a 10x12 unit reserved online for $124/month. My current unit is a 10x10 and I pay close to $220/month. I was totally unaware of how much more I was paying vs a new tenant who could get a unit for $100 less a month in a larger unit. When I shopped around at other storage locations locally owned of equal quality and compared costs the savings of moving is compelling esp since almost all provide a free moving truck. Plus you might be able to downsize as you go through the process. My suggestion is to shop around and stay with a locally owned storage facility.

Great customer service. Friendly and helpful staff. Late night access to my storage unit was very…read moreconvenient. Awesome security system. I would definitely rent here again.

Worst storage place I've ever experienced. Unexpected increases and unreasonable as well. My rate…read morewent from $150 to $250 in less than a year. The lady told me it's the same thing as renting a house it goes up every year lol had issues from the get go my first units door was broken and wouldn't close properly so they gave me a different unit but said it was going to cost more. Should have knew it wasn't the place for me. I will be moving out of my unit next week. I suggest you find a family/private owned company that won't f*** you over. Rude and no help. I could go on and on but just save yourself the annoyance of this place.

Handles on both exterior entries to our unit were broken. Reported. Never fixed. The inside is all…read moremade of cheap ass gross plywood. Rat bait traps everywhere. Saw a rat while loading. Was trying to get my house staged so no time to move again. Upon move out there was rat urine on our bins and feces on the floor. Do not rent here. Disgusting.

I rented a unit here and my monthly storage price increased suddenly by over 70%. And this was just…read moreafter the first few months of renting the unit. I spent countless hours organizing my storage space and building shelving. I followed all of the rules, and yet just weeks before my price increase, management threatened to kick me out for "being there too much during business hours." Very bizarre. Great location. Nice facility. But my plans to rent long-term from this company certainly changed. I waited almost a year to post this review for fear of retribution, but I have long since severed my relationship with this company. I would not do business here again.

Horrible. We've been here 10 months and they've raised the prices 3 times!!! They get you in on a…read morecertain price, let you move in, then raise prices. 3 TIMES!! That's bait & switch. Scum!! Also it sucks. Elevators never work, there's NEVER enough carts. Here right now & had to defend my cart from being taken by someone who decided he's more important than everyone else. The bathrooms are often unusable (truly unusable, like poop covered). Don't plan on a bathroom here. Garbage. Tweakers. The regular fun Everett stuff. Don't let the newness & somewhat fresh paint fool you. It's just another horrible business taking your money & not repairing facilities. Also, the nice reviews you do see, it's because the employees who sign you up, beg you to write a review. They say they get bonuses from them or something. They really really push you to write a review. I'm glad I waited!! Knowing what I know, I would NEVER SIGN UP HERE!! Run. And again. The elevators don't work. Here right now. No elevators. And they don't care. Some people can't even access their units to move into/out of. Who can carry heavy boxes up/down stairs!!

Michael, Dawa and Jordan helped me move from my house in Issaquah to my new apartment in Seattle…read moretoday. They were great! Professional, efficient and very friendly! The made my move very smooth.

After giving Kangaroo Movers a detailed inventory -- including photos -- they estimated $915 for…read moreDay 1. When the day ended, the bill was $3,700, more than FOUR TIMES the original quote, based on hours they simply didn't work. I planned the move around their original estimate and was blindsided by the inflated charge. On top of that, the lead mover pressured me for a tip in a way that felt super-aggressive and genuinely menacing. (That was a first, never had that happen before.) There was also minor damage, and the company agreed in writing to reimburse $200 for the repair but never paid, despite multiple follow‑ups. Communication from the office became slow, contradictory, and evasive, with shifting explanations whenever I pointed out their own written terms. Then they just went dark. Between the inflated charges, the unfulfilled reimbursement, the evasive communication, and the uncomfortable behavior from the lead mover, the experience deteriorated quickly. If you want to avoid this kind of experience, do NOT work with Kangaroo Movers.