After searching for three days for the ideal self storage facility in Yonkers, I finally found the…read moreperfect one! The other ones were nightmares with poor customer service, shady parking lots and old dirty lockers. I found this on Google and drove over there. I was so happy! It is safe clean. Laritza, the young lady who helped me book my storage space was extremely accommodating ,knowledgeable and friendly. I like the fact that you can pull inside and it's heated, which will come in handy when it's cold and raining everything is clean they were even mopping while I was there and the building smells great. I feel safe as they have lots of cameras and monitors highly recommend it if you are looking for storage don't waste your time going anywhere else.

I have been a customer of this storage center for years. I transferred to this company after having…read morebeen a customer with CubeSmart for many years. Moving to Safeguard was the best decision! First, the center is always clean. I had a problem in my previous center with vermin. Not the case here! The equipment (hand trucks, ladders etc.,) is in good condition and readily accessible. But even more importantly, the staff are kind and knowledgeable. In particular, Kendra has been helpful and a consistent presence when I stop in to my unit. When I have needed assistance with anything from my bill payment to referrals for local haulers, she has been a gem! I highly recommend this particular center!

A week later, I'm still waiting for a response to my question. I have received answers for all…read moreother stores I requested information but not this business. I suppose they don't need the business.

From the owner: Self-Storage facility. Open 24/7read more

Tim gave me a fixed price for both packing and moving. His people arrived on time and did a…read morefantastic job. When the moving crew arrived and saw how much stuff we had to move, they got more people to help so we finished by 5:00 PM (rather than stretching into the evening if they had not called for extra help). Highly recommended!

LOOK NO FURTHER. Miller's is by far the best run moving company in the area. I have used them…read moreseveral times and always recommend them to friends and family. On time, great price, amazing staff, careful wrapping. Simply the best.

This is my first experience with renting a storage unit and I am so very happy and satisfied. The…read morefacility is immaculate. I could honestly eat off the floor. As a single woman, I always feel extremely safe - there is always a helpful staff member downstairs and the lighting it great. The I began renting in June and the temperature was always comfortable - it's now December and I've been warm and toasty. I think that the value for your hard-earned money is well worth it.

Jaqueline at the Tuckahoe Westy Self Storage was a fantastic help today with getting me into a…read morestorage unit in the bigger size that I needed. I had rented at another storage place on Central Park Ave that was cheaper but it was so dark and smelled like mold even though the building is new. I also once used the place across the street that was like a dungeon. Dreadful. The light and the air quality at this location is divine! It's like the Taj Mahal of storage. I will never park my belongings anywhere but here. I love this place! Thanks again Jaqueline for all of your help! Much appreciated.

New and clean. They don't have enough carts, so be prepared to wait. It's still fairly new and…read morefilling up, so as time goes on it will likely get worse. They have three entry doors, with room for two cars in each. But - there are no lines so often people park in the middle of the bay leaving no room. Disappointed.

From the owner: Safeguard Self Storage has been dedicated to taking care of the storage needs of our valued…read morecustomers since 1989. Now, with over 80 storage locations across the United States, Safeguard is a leader in the storage industry. When you store with Safeguard, you not only get clean, convenient storage solutions you get all of our years of storage expertise! Those years of experience mean that you can trust your belongings with Safeguard. Plus, our commitment to our customer’s complete satisfaction is at the heart of everything we do. Our new self storage location in the Riverdale - Ludlow Area of Yonkers, NY, offers a variety of self storage unit sizes to fit any and all of your storage needs. We also offer the amenities your need when storing your valuables such as air conditioning & heating, computer controlled access, Drive-in Load Area, digital video recording and facility wide intercom system. We also provide carts for use at the store to make moving your items in and out a snap.

Sherine, Emily, and Sal were so helpful! I needed a few things to rearrange my unit and coordinate…read morewith a future moving company. They were able to assist and went above and beyond, especially Sherine. Thanks for the excellent customer service!

I recently rented a storage unit in Yonkers and had a disappointing experience. I was quoted $293…read morefor an 8x8 unit over the phone, but upon arrival, I discovered unexpected charges that were not clearly communicated. The staff was pleasant during our conversation, but their pricing policy seems unreliable and non-transparent. I feel frustrated and misled by this company. Overall, my experience has been negative, and I would advise others to be cautious.! Their price raises by monthly, impossible to budget. And if their late payment fees are absurd!!

Place is clean enough. But beware dramatic price increases as soon as you are off the guaranteed…read morerate.

We would like to congratulate the organization and, in particular, the facility manager and staff,…read morefor an excellent storage experience. The facility is clean, safe, and professionally managed. We appreciate the helpful attitude and spotless environment. Recommend highly and without reservation.

Attitude was horrible. They broke one of my tv's and one of my night stands ... and DIDN'T TELL…read moreME!! ... while they delivered the furniture upstairs and had me sign paperwork downstairs!!! They knew they broke furniture and had me signing papers while knowing the condition they left my furniture! I only hired them since they had a high star rating here on yelp!!

Honestly, Oz was not our first choice for movers but they will be our next choice. Manuel and his…read morecrew showed up on time, loaded everything we were moving, went to stop # 2 and got what was necessary there and on to our final destination. Unloading and assembly of furniture was pulled off without a hitch (except for the fact that they had to hand carry the couch up to the 3rd floor because it wouldn't fit in the elevator). I would highly recommend this company and will not hesitate to use them again.

Place is flooded constantly. My husband's things were…read moredestroyed by their negligence. We've finally moved out what's left of his belongings elsewhere, as they continued to raise their greedy rate. Very poor business model. Do yourself a favor and try not to rent a storage unit unless you have no choice. And if that's the case don't ever patronize these thieves. You can thank me later. In addition, the company apparently has lawsuits up the wazoo. Goodbye!

They raise their monthly rate constantly. It's a complete ripoff. Iv'e checked and their rates…read moreare twice+ that of similar storage facilities in the area. They count on you not having the energy to move all your stuff elsewhere. I have had enough of their financial scam. P.S. Good luck to you when the place floods - which it does.

I would like to update my previous impression to say that when I vacated my unit, I received…read moreexemplary customer service. Maybe the individual was just having a bad day when I checked into my unit. They explained procedures to me, and I also observed them helping other customers with courtesy and professionalism, showing them units, etc. Pro tip: make sure you know how many steps are involved with reaching your unit. Happy moving!

If I could give zero stars for lack of customer relation skills by this Young Lady who said Her…read morename was "Annalise" I called to pay My Elderly Mother's bill one day late as it's been Alil overwhelming for Us We moved Her 10 hours away to Buffalo and decided to store Her things here. We were one day late and got stuck with a $45.89 late fees. I decided to atleast try to get the fees waived due to it not being intentional. This Woman just said 'NO'.. with no empathy not even caring to explain. So after the shock of plain no I continued to try to explain... She had no interest. I was in disbelief. So I said one day late She said yes She dies not have the authority to do so. I rhetorically asked so there's no one who could wave the fee? She said no with not even a explanation. (What She didn't know is that I've used them before and non of the Staff behaved this way I even used them in Virginia all because of My experience at this location) Anyway She paused and just hung up in My face. Plain out rude. I called back immediately, I said You hung up in my ear.. she said She could not hear Me.. how convenient. I told Her I want to pay the bill. She got the numbers then to frustrate Me She claimed She didn't hear the card number... now How do You get to the end of a transaction then say Tou didn't get the first part. Ofcourse if You didn't get the card number then obvious moving on the the end is kinda impossible.These companies need to do better in training their employees. If We Wes a community do not spend Our money in Your business places You do not have a successful business. I hope Annalise feels great about Herself and Her representation of the Safe Guard brand as soon as We're able We will be taking Our business elsewhere. If You have no respect and empathy You have no business working in Customer Service. To the Manager at this Bronx Blvd location Ofcourse Our reviews may not matter to You but Our actions to take Our business else where will speak volume. Train Your Staff better. To the Own/CEO pay close attention to the People who represent Your brand and remember it's just a pay check for majority of these employees.. they do not have a dime invested their interest is much different. They could care less whether You make a profit or lose customers. PROTECT YOUR INVESTMENTS. As for Us, We will not be disrespected for Our hard earned money.