When I had finally had it with my last storage unit space, I sent my trusty Yelp-tern out into the…read moreworld to find us a place that was conveniently located to my house, within our budget of what we had already been spending, and clean. With Dependable Storage, we really got so much more than our low trifecta of expectations. 1 - Super easy to get to from Uptown. 2 - Incredibly clean. This part of Dependable Storage probably had only been open a few months when we moved in, but it really is incredibly clean. No musty smells, no smells at all really! 3 - Access to 3+ carts at all times! I've never had an issue getting a cart. 4 - Hospital-size elevators (yes we might've used 3 carts on move-in day and they all fit!) 5 - Use of a moving truck the day of move-in. Seriously a life and budget saver since it was in the middle of the summer. 6 - Not 1, not 2, not 3...okay okay 12 AIR CONDITIONING UNITS attached to our building. I am no sweaty betty leaving this place. Love me some AC. 7 - The friendliest staff. Branden is always around, and offers bottled water. 8 - Easy parking access to our space, and close to the elevators. We've never felt weird or unsafe coming to the unit. 9 - No problems whatsoever with other tenants or any creepy crawlers of any kind. ( I know that sounds weird, but check out my other storage unit review) 10 - This space was CHEAPER than my unit at another storage facility by a good bit and a much better deal in terms of all the above! We are incredibly happy with our new storage unit space, and totally recommend folks with a whole lot of crap to store it here!

From the owner: We have six locations to serve you!…read more I am Peter Coleman, the founder of Dependable Storage, which owns and operates six mini storage facilities in Louisiana and Mississippi. Altogether, this company looks after over 1,200 units of various sizes for over 1,000 families and businesses in the Gulf South. I provide daily "hands on" direction to my business and am available at any time to talk and assist my clients. For many families Dependable Storage is a second home for the things they value. Check us out; we're the best value around.

I have only had a storage unit since September of 2024 and it's now June 2025. I've had two rent…read moreincreases and it hasn't been a year. It's started at $129 and has now reached $192. So, infuriating.

Hours are not honored and the door information says open 9am to 6 mon thru set yet the door is…read morelocked. And just after two maintenance men went in. Taking my business elsewhere.

It's Moving Day. Again…read more Three kids. Moving to three cities. Across the country. In one month. Boxes. Boxes....and more boxes. Moving furniture, appliances and boxes filled with memories from New Orleans to Baton Rouge and Houston. Overall a very good experience at this U-Haul at Tulane. Reserved a trailer and pads. They were so helpful, but forgot the pads. We called to let them know. They added that to our rental agreement. Not sure of the drop off location. The one they assigned to us in Houston was actually a thirty minute drive from our home, so we asked them to leave the return address blank when we rented the trailer (which they did). No issues until the return. They gave us a hard time about the missing pads and the drop off location. Wanted to charge us extra, even though we paid for services that we did not receive. Sorted it out, sort of, eventually. Still, a good experience moving from point A to B to C.

I arrived at the location before closing the worker Scott would not sell me 2 boxes because he said…read morethe store was closed for me. their was still a customer in store being serviced while I was asking to purchase the boxes. The time had not passed the 7:00pm closing I felt that I was targeted because of race that my purchase was accepted

Very disappointing experience. The website & app say the office open until 9pm, but the office…read morecloses at 6pm...and they lock the elevators when they leave. So, from 6pm-9pm, no working elevators to load your belongings. I have not been able to get a representative on the phone since ordering the storage unit. Is the red piece of plastic as a lock for me to cut off or does a rep have to remove it? Too late, I am going elsewhere.

Awful, bait and switch, sold me a climate controlled space that is not climate controlled. The…read morespace was to be ground floor, drove around and walked around up and down stairs etc, never could locate the unit with the number provided. It was not what I "puchased" and I feel ripped off. The customer service basically told me it was my problem. There is no one on site to help you and you are expected to wait 24-48 hours for a response. I had a truck full of stuff. I hired people to move me. Avoid this place at all costs....