The units are clean. The staff is so helpful. I had to make a damage claim due to an AC leak. It…read morewas an easy process and I was paid in full for the damage.Brandy is awesome. She helped me move units and made everything seamless. I could not ask for a better experience.

My favorite day here was the day I moved out. Five stars for the wonderful, incredibly helpful…read moreemployees and spotless, secure storage. Zero stars for the company that owns the place and mercilessly raises the price nearly every month after you move in. I'm so grateful I had the means to get out.

I rented this place intended for a month but I was charged for two months, stating they were 30 day…read moreperiods. When I came into property I found mold all over my furniture. I was told my unit was climate controlled, only to find it wasn't and on my contract it was stated it was a climate controlled unit. DO NOT EVER RENT FROM THIS PLACE. It is a lucrative business only here to exploit people using vague language and bad management practices. Update: Rick the store manager reached out to me and we discussed the matter about the mold damage. So to be clear, he and Mary are the only ones that are actually on the ground in New Orleans, anyone spoken to besides them is based in Atlanta. Here are some tips that I would suggest storing their items here: 1. Make sure you get what you're paying for and ask questions. The people in Atlanta are not here for your help but to make money. Make sure your lease starts when you need it and when it ends. 2. Get the renters insurance. Anything can happen. Just pay the $8 for the benefit of having it. 3. Talk to Mary and Rick if you have questions. Both of them are exceptional with customer service and answering questions or concerns with their policy, contracts, needs etc. 4. If you DONT get climate controlled, make sure you plastic wrap all cloth or store it properly. If you do get climate controlled make sure you get it and check it out before starting your lease. Once again, Rick and Mary are some of the kindest employees and will help you out if need be. Just make sure to read your contracts and store your stuff appropriately.

Terrible service, takes forever to answer calls. Just trying to give a call to cancel my service…read more I've called two times and nothing.

I have only had a storage unit since September of 2024 and it's now June 2025. I've had two rent…read moreincreases and it hasn't been a year. It's started at $129 and has now reached $192. So, infuriating.

Hours are not honored and the door information says open 9am to 6 mon thru set yet the door is…read morelocked. And just after two maintenance men went in. Taking my business elsewhere.

Public Storage on Tchoup is a nice experience and location…read more Customer service and my email said move in was $25 I had to add insurance and a lock to get me around $60. Sounds like false advertising to me but the worker explained that I would get the first month for only a dollar so since I plan to stay a few month's it sounded more like a bargin. We were luck enough to get one of the last 10x10 drive up unit's available at the time and the place is pretty clean and seems like they try and help the customer as best they can. All in all a thumb's up ...

Great staff made working with them easy and pleasant. Would definitely work with this facility in…read morethe future.

When I had finally had it with my last storage unit space, I sent my trusty Yelp-tern out into the…read moreworld to find us a place that was conveniently located to my house, within our budget of what we had already been spending, and clean. With Dependable Storage, we really got so much more than our low trifecta of expectations. 1 - Super easy to get to from Uptown. 2 - Incredibly clean. This part of Dependable Storage probably had only been open a few months when we moved in, but it really is incredibly clean. No musty smells, no smells at all really! 3 - Access to 3+ carts at all times! I've never had an issue getting a cart. 4 - Hospital-size elevators (yes we might've used 3 carts on move-in day and they all fit!) 5 - Use of a moving truck the day of move-in. Seriously a life and budget saver since it was in the middle of the summer. 6 - Not 1, not 2, not 3...okay okay 12 AIR CONDITIONING UNITS attached to our building. I am no sweaty betty leaving this place. Love me some AC. 7 - The friendliest staff. Branden is always around, and offers bottled water. 8 - Easy parking access to our space, and close to the elevators. We've never felt weird or unsafe coming to the unit. 9 - No problems whatsoever with other tenants or any creepy crawlers of any kind. ( I know that sounds weird, but check out my other storage unit review) 10 - This space was CHEAPER than my unit at another storage facility by a good bit and a much better deal in terms of all the above! We are incredibly happy with our new storage unit space, and totally recommend folks with a whole lot of crap to store it here!

From the owner: We have six locations to serve you!…read more I am Peter Coleman, the founder of Dependable Storage, which owns and operates six mini storage facilities in Louisiana and Mississippi. Altogether, this company looks after over 1,200 units of various sizes for over 1,000 families and businesses in the Gulf South. I provide daily "hands on" direction to my business and am available at any time to talk and assist my clients. For many families Dependable Storage is a second home for the things they value. Check us out; we're the best value around.

Extra Space Storage is in a great location with great amenities. The building is clean and well…read moremaintained at all times and offers a great sense of security. Are you looking for a storage spot? This is the location for you.

The manager over-there is a complete jerk. Thinks he rules the world. There gates are always…read morebroken. They double your rent the third month your there. The district manager lady sucks too!!!