Great customer service, competitive rates. Very clean storage area and business office.read more

Had a storage unit now for one month. Mike was exceptionally helpful with the registration, payment…read moresetup and details of the unit. He is a template of how all Managers should provide customer service. Very personable and accommodating. Would and will recommend this location to all.

I've used storage spaces around town before but this is my new favorite. I didn't know I had a…read morefavorite until I talked to Joshua and met Matt. Two great folks and I felt like they cared. Every other place felt like the manager found an easy job in exchange for a free apartment on site. Anyway. Filling this one up quickly. I'll probably get another here. Also - best price in the area that I could find.

I wanted to share my experience talking to this facility. A family member has a storage unit at…read moreanother company. 3 months after they moved in, the rate nearly doubled. With this in mind I called this facility for my own storage needs to ask about rates and if it might also go up after several months or if the price was reliable long term. At first the woman I spoke seemed very professional and knowledgeable. But she began to give me the run around. Not only do their prices change seasonally, they can't tell you how much a unit will cost more than 10 days in advance because they do dynamic pricing (lots of units available = cheaper). I understand this approach to pricing but it was as if she was doing her very best not to admit it by giving me long, unnecessarily complicated explanations and repeating herself rather than saying it simply, as I just did for this review. I moved on to another question. Is there an option for committing for a longer period of time (ie: 1 year) for a better rate or to guarantee the same price every month? While she mentioned that we are welcome to prepay for a year, she would not directly say if this was or not a possibility to guarantee our rate for any period of time. Then she went back into describing dynamic pricing again. Either she is the worst communicator in the world, or she was trying to avoid having to say, "no, there's no way to guarantee your rent will not go up after you move in. She also alluded to it all comes down to what I might be able to "negotiate with the manager." Sounds like trying to buy a car! I finally gave up when it was clear she was never going to give me a straight answer.

Andrea was very helpful in selecting the right unit for my needs. She is friendly and welcoming,…read moremuch appreciated.

Very easy to get the unit, and I loved the easy access 24 hours a day! The unit was clean and…read moremanagement was friendly. And the location was great since it was right off the highway. I'd definitely use them again if I need storage.

Cheers to a new year and new storage unit!…read more From start to finish this StorageMart has been professional, easy to work with, and clean. I've only been here a handful of times but hope to be able to use this spot for a few years hassle free.

It pays to explore your options. We had a unit at Public Storage for years and never really…read morequestioned the monthly rent once we moved in, even though they continued to raise it about every 6 months. In just four short years the rent doubled to over $104 for a climate controlled 5x10 unit! Annoyed, I decided to check out the competition and found StorageMart. It was not only closer to my house, but cleaner, in a better area, safer with secured garage docks and carts for unloading, and best of all it's more reasonably priced at just $57 (close to the price I first paid 4 years ago at the other place) with the first month free! As an added bonus, Don, provided friendly and courteous service. He didn't just hand me a paper with gate codes, he walked me through it and showed me around. I would have been fine on my own, but the extra service was appreciated. If you think storage is storage, you're wrong! Don't become a complacent sucker just because you don't want to deal with moving your stuff. Places like Public Storage apparently take advantage of that and raise rates often within the same year, hoping you'll just go along with it. Do your homework and find out there's a better way to store your items. For now, that place is StorageMart, but don't think I won't be keeping them honest. Oh yeah, I'm watching you StorageMart. I've been to this dance before. To be continued...

First the positive: Friendly staff made it easy and quick to obtain a unit…read more Issues we had: 1. The promised promotional price did not happen, and had to be manually adjusted. 2. Twice the auto-pay stopped when there was a change of monthly rate, (perhaps as a result of the manual adjustments) and we had to receive a courtesy call that our bill was unpaid. 3. Our regular rate of $135 only lasted four months before increasing to $151 for 4 months, then to $205 for six months. Calling them to point out the rapid rise did not result in an adjustment. $269 was the next hike for 9 months before the next jump to $320, at the 25th month, when we finally said enough. 4. A request for a new weather strip at the bottom of the garage door early on took many months, and only after constant agitation was it finally scheduled and completed. All of the above is factual.

Rude never picked up the phone you have to go on site if you need anything and I do not recommend…read moreat all