I stored my RV at the location off 7 highway in Kansas. The gate was broken many times. I almost…read morecouldn't get out one time. I asked for some sort of a refund for my last month and was denied. I asked to be called about this matter and no one ever called me. I finally got an email and feel the customer service is poor. They do not care about their customers and the safety of their property.

We rent a unit from the Paradise, MO location and had been told by others who rent from the same…read morelocation that they had gotten notifications 60 day in advance that their rent was increasing. We kept waiting for the notice via email but didn't receive ours until April 28th at which point we were notified our rent was increasing $70.00 per month. We started looking for other storage facilities and then reached out to ask for a price match from RecNation which took a few days for them to respond and then they still weren't going to match the price we had. We then emailed to say we would be moving out before June 1st as the original rental agreement said we had to give 10 days notice. We received an email back saying that as of January 1, 2024, there was a change that a 30 days notice was required. We never received notification of this change. We didn't have time to give them 30 days since we only got our notice 34 days in advance. We feel that RecNation has deceptive business practices. Ironically, we get emails all the time from them about giveaways, must be why they raised their prices so much.

Customer service is good. Cameras and security gate to get in and out. You even have to use the…read morecode to get out. Very clean and they have climate control units

The facility is well kept and clean. In that way I am happy. The management told me I could have a…read morelower rate if I signed by the weekend. When I signed the contract I did not notice the full rate was on it until I signed he said he would change it in the system right then. I later sent a email that I wanted a new contact with the stated price no response. I called he said he had changed the price. Nope original price is being charged to my credit card.

If you are looking for a car detailing, I highly recommend JW Consulting. Joe was responsive to my…read morerequest, asked questions to better understand what I needed, and flexible when scheduling. My car looks "like new" thanks to his team and their attention to detail. Coffee and dirt stains gone. Carpets shampooed, cleaned and vacuumed. If that wasn't enough, Joe has extensive knowledge and was able to recommend a few other things that my car might need. I am excited to drive my car again and cannot thank JW Consulting enough!

From the owner: Automotive Consulting Services, Hail Repair, Paintless Dent Repair & Automotive Detailing…read more Authorized Green Mountain Grills Dealer.

The property manager never answers the phone and never gives a return phone call. Even if it…read morerelates to a billing issue they do not call back. Causing potential late fees and over unneeded stress. Do not use this business unless you like poor customer support. Also for not having any climate controlled units they grossly overcharge in my opinion. Had a unit there for three years and they never plowed the snow or made it safe for customers until last minute.

No issues with our use for the first 3 months. Easy access and seemed safe/secure enough. Luckily…read morewe found a house and didn't have to pay the 4th month that they jacked up by $57. In the contract there is nothing deterring upping the price besides a month's notice. I've heard it's pretty standard in this industry, though. Recommend for short-term use.

Price increase less than one month after signing up. Not recommended I would tell a friend to look…read moreelsewhere. Not up to par.

Hell of a service provider and Yhan was super easy to work with! So glad we chose to go with…read morestorage mart! 10/10 recommend and access is even easier

Used this location three times within the past few months. Excellent customer service with each…read morevisit. Want to give a shout out to Jackson for his extra assistance in helping make my hookups and check-in process seamless.

Need to get a hitch installed? This is your place in Johnson County, and pretty much just about…read moreanywhere else that there's a U-Haul location. I researched this online briefly, made an appointment, dropped my car off for service, and was able to pick it up same day with a 1 1/4" hitch receiver installed. Sounds simple, right? Well, that's because it is. I needed this hitch receiver so that I could use a tray or a bike rack for a myriad of purposes, and at just over $250 to install, this is exactly what I needed. Samantha was super helpful, very responsive, and even answered my silly questions with a smile on her face. Outstanding service and outstanding experience!