Tim got Me in a vehicle storage spot and handled the contract forms promptly…read more He gave Me great suggestions where to enter and drive throughout the storage grounds, showing His genuine care. Thank You Tim, and Extra Space Storage.

I had a wonderful experience when going to Extra Space Storage. We all know how stressful moving…read morecan be but when we went to get a unit we were greeted by Asia and she gave us AMAZING customer service. Asia went over pricing, showed us the unit, and gave us the best rating. She made us feel at ease and was very informative and thorough with everything, she got us in and out. I highly recommend this location and going to go see Asia if you're in the process of moving and need a storage unit!!

If you ever disagree with a charge, they lock your unit and make you pay everything up front. They…read morehide behind their contract so you can't fight it in court. Feels like a trap -- I wouldn't recommend.

Clean facility, conveniently located, and well-priced.read more

Clean, convenient, and affordable facility. Plenty of parking and rolling carts, easy to get to…read more Vanessa, who's w the on-site office, is always friendly and professional - whether it's clarifying move-in/out procedures or giving directions.

Their web page has no clickable items. The entire page is grayed out…read more This is the web page for Henderson Ave KOP, PA location and is worthless. They need to fix their web page. The location of the storage building is very good. The selection of storage units is very good. The staff is excellent and helpful if you go there in person. I recommend that you go in person and forget about the on line web page.

Rachel, the property manager at the Plymouth Meeting Public Storage was phenomenal in helping me…read moreand explaining things to me. --- Not only did the Roxborough, PA sales person con me into booking without telling me that I HAVE TO PAY for the remainder of December, even though I communicated to her that I only want the unit 11/23/25-12/22/25, and PAID IN FULL for that 1 month stay, but she neglected to inform me that if I cancel, I'd also lose the $29 admin fee. (see a different negative review that I'm going to leave for the sales team that books for Roxborough, PA location.)

Multiple times I tried to enter the office to ask for assistance and the door was locked and no one…read moreanswered to knocking. These incidents occured during regular office business hours and not during what would be considered reasonable lunch hours (lunch wouldn't be a valid excuse anyway for having the doors locked, just addressing any possible justification for the office to be locked during business hours). On these occasions, I called and left voicemails and never received a call back. In the first year of rental, the cost of my unit went up 126%. Over the entire span of my rental, the cost increased 306%. I chose the autopay option. The site set it up so that my payment was late every month resulting in changes in my account status and occasional calls from the office (when someone was working) asking for late payment. There was no way for me to adjust the date of the auto payment.

These guys are great! Marv was super quick, helpful, and nice! Feel comfortable keeping my things…read morehere with customer service like that. The whole thing is exactly what you want it to be... easy.

I've kept my valuable possessions at this location for many years -- with not a single problem,…read moreever. It's always clean and very well-kept. My stuff feels safe... I had to check on some storage options on a recent visit, and Heather and Marv simply could not have been more friendly, straightforward, informative, and sympathetic. Talk to them -- you'll feel confident using this Cube Smart!

Rented today! Tom was nice, professional, helpful, and takes pride in keeping the place clean for…read morecustomers. Highly recommend renting here.

I want to start by saying the manager here Tom L Fantastic…read moreguy - place is clean etc. I stored a house full of furniture in one of their locations in Oct 2024. Within a few months I received a rent increase. Now it is May 2025 And from the last increase a few month ago I received a notice that they are RAISING MY RENT AT 30% + I would suggest for anyone looking for storage Do not fall into this trap. This has nothing to do with the manager, but to do with the corporation and what I will assume as being greedy. Having a unit go from $200/month to $300/month with in 7 months just shows you what they are doing. I feel like I took a unit and the Company is making these price gouges knowing we a semi trapped. Beware ! I plan on calling our local news station and newspaper to expose this outrageous price increase. I planned on being a long term customer with Extra Storage and I even told friends in other states how I "thought" the company was fair and how clean my location was and to check them out. Now with what they are doing to people as the economy is tanking they don't care about the customer. Find a friend that may have space. Pay a little more for a better bigger apartment for yourself to live in that can hopefully hold most of your belongings. I'm sure all these "big storage co." Are all going to follow suit. I will probably look for a better option and get a long term contract so you're suddenly not thrown off guard. The amount of the increase is unheard of And needs to be exposed. If we all don't pull out and don't fill these units watch the prices drop. Again BEWARE this is a thing and anyone considering storage - get ready because I'm sure I'll be back shortly with another huge increase if I'm trapped there until I change my home situation or sell off what is there. At this rate you could most likely replace your items by saving your money just donating your things, selling them giving them to friends. As you can see I want to warn you and I am quite disgusted by what this company is doing and I'm sure all large storage companies do. Look for better solutions and don't get caught in this web I did. The corporate part of this company does not care about the customer. If this is happening to you definitely help me warn people and get the media and newspapers involved. Someone has to stop this and together we all can. If this price gouging I would just say we have the power to bankrupt these companies that take advantage of us. Good luck And again this is a corporate trap - I've never seen anything like this Ron Bronowicki

Fantastic Manager Michael, took time to show the facilities and the operations…read more Great sense of humor.

I will absolutely say that the facility is nice, clean and easy to manage. However, I give caution…read moreto anyone that is looking for a unit because they have raised my rate 3 times in one-year. I have a 10x10 unit and the cost continues to go up by $30 or so every few months. I am now at a point where it's not worth it any longer and will be looking for something different. I am not looking forward to moving all of my stuff but I know other facilities don't bring you in at one price and raise your rates every few months. Just be aware before you use.

Great experience. Reserved a 5x5 unit online and had a couple questions regarding move in (i live…read more45+ min away, so wanted to avoid multiple trips). They were incredibly responsive to email or phone. Far better customer experience than I've ever had using any storage unit. Very well run operation. On arrival, they were efficient and professional. Switched me over to a 10x10 unit (which turns out I needed) seamlessly without any issue. Place was clean and safe. Key code entry worked without any issues. Closing out the unit could not have been any easier. 10/10 would use again.

From the owner: Are you looking for affordable, clean, safe and secure storage in King of Prussia? Whether you are…read morestoring items for your business, some personal belongings or your entire household, we have the perfect storage space to fit your needs. We offer variety of drive-up storage units ranging from small 5x5 to large 10x40 and our on-site storage experts will provide expert guidance and excellent customer service. We also offer contactless online rentals that allows you to rent your unit completely online. Find King of Prussia PA storage for your home or business at Storage Sense.