I had a wonderful experience when going to Extra Space Storage. We all know how stressful moving can be but when we went to get a unit we were greeted by Asia and she gave us AMAZING customer service. Asia went over pricing, showed us the unit, and gave us the best rating. She made us feel at ease and was very informative and thorough with everything, she got us in and out. I highly recommend this location and going to go see Asia if you're in the process of moving and need a storage unit!! read more

Tim got Me in a vehicle storage spot and handled the contract forms promptly. He gave Me great suggestions where to enter and drive throughout the storage grounds, showing His genuine care. Thank You Tim, and Extra Space Storage. read more

Awesome Guy Tim and also Keith! Very very helpful! Highly Recommended! Answered all my questions. read more

Manager Tim was excellent at showing us the property and recommending spaces for our motorhome. He gave us a comfort level because of who he is and because he is on site. Made the whole process easy and helpful! We definitely recommend him and his extra space storage location! read more

the representative John at the Belvor Rd Plymouth Meeting PA Is one of two of the most helpful and accommodating young men that I have dealt with in sometime. Extra Storage is a clean and safe space. Thank you John for the help and complete information to make my decision to give my business to you. I give you Thank you Jerry Hauser read more

Very friendly staff. Called a week after my move-in to check on how things went. It's a very clean facility, convenient for me, and my storage unit is very convenient for moving in and out. I'll go ahead and complain about money as well - I've seen other Extra Space Storage locations advertising the first month free. Mine was only 1/2 off. My quote prior to move-in told me $52 was what I would be paying at move-in, ended up being $70 with taxes, insurance, aka things they should tell you when you get a quote. Price for a 5x5 is high in my opinion, but I'll still remain here as there's nothing else as convenient for me. read more

The management and staff at this location were incredibly friendly and helpful! I couldn't have expected or asked for more. A fantastic customer service experience that makes future business a sure thing if necessary. Thank you all very much! read more

A little over a year and a half ago, I decided to rent a 5" x 5" storage unit. With taxes and fees, it came to about $97 a month, which felt a little steep to me, but it's a convenient location and seemed to be a secure facility. Within a few months, my rate was bumped to $107 a month, without warning. I took it in stride, knowing that these things some times happen. Yesterday I logged onto ExtraSpace.com and found that they are advertising the same units that I use for $65 a month!! I called them up and asked why there was such a huge delta between the advertised price and what I am paying. They said that they advertise low to get people in the door, then increase their rates after they've been with them a few months. They then offered to bump my rate down to $85 a month, which, with taxes and fees, comes to $100 a month -- still more than what I signed up for, and WAY more than what's being advertised on the site. This place is a sham. I will be moving my stuff out of there ASAP. read more

Fantastic experience. Good prices. Clean facility. Staff was incredibly friendly and helpful.

The Plymouth Meeting storage facility is clean and conveniently located. The staff members are incredibly helpful and were able to arrange a great deal for storing my belongings in a 10x10 drive-up unit. I had a few special requests and the team was very accommodating to ensure everything was more than satisfactory. I highly recommend Extra Space for anyone looking for an affordable and reliable storage option. read more

Rented coming from a large one bedroom apt to a single room, got plenty of space in a 10x15. Chanel and Jodi were great. Access is easy and carts are super helpful. Close to the turnpike, well lit at night. No problems so far. read more

Thanks Fred and Extra Space! Such friendly and helpful employees! Extra Space was a great choice for me!

This facility happened to have a 5x5 drive-up available, so, although pricey, I went for it. I moved my items into the unit during the winter months. Late Spring, I needed to get some of my items from the unit. I noticed that hornets were swarming about in the exact location of my unit. I was nervous about getting out of my car. I eventually did get out, unlock my unit, and pull the door open. a GIGANTIC spider came running out, toward me, immediately. I was horrified because I HATE spiders, but, I realize the unit is not climate controlled and spiders are a possibility. I then looked at the wall of the unit and noticed the hornets were INSIDE THE UNIT with me building a nest on the wall!! I stopped into the office and mentioned this to them because I wasn't about to get swarmed and attacked by hornets - even though I needed my items - and the woman inside said she would buy some bee spray and I should come back another day to deal with it. Unfortunately, I NEEDED the items that day. I flagged down one of the staff members, who I must say is the only positive thing about this place. She was very responsive - very friendly and willing to try to help me out the best way she could. She was armed with a can of bee spray and was spraying the area and hitting these hornets in mid-flight in order to allow me the opportunity to get inside. AGAIN, a spider came running out. She was still behind me spraying left and right to help keep me from getting attacked. She then went inside and knocked the nest down with a broom, which has grown immensely at this time. Very brave of her!! She tried to sweep it out of the unit, but it never made it out... it was simply on the ground. She and I set off a bug bomb in the unit and sealed it. I was hoping this would solve the problem. I returned a couple of days later - to try to let the bug bomb fumes deplete a bit before I went inside and started inhaling them... and guess what I saw! MORE hornets swarming all around the outside of my unit. Keep in mind, weeks have passed since I needed to get in there and get my things - I still needed them, plus more. I was determined to get in there!! BUT, I did not want to get swarmed by hornets!! The same woman came to help me. She was, again, armed with bee spray and handed me a can as well. Together, we tried to saturate the area and hit bees with it. I opened the unit - saw the bug bomb sitting on the floor. I saw a few dead spiders sitting on my boxes - this was promising! I took a look to the left at the wall where the nest was being constructed by the hornets previously. This time, there were TWO NESTS BEING CONSTRUCTED. Actively! I was watching the hornets enter and work on them. I was HORRIFIED!! I had to get my things, but I was frightened by the hornets and also by the likelihood of spiders smothering all of my things. I grabbed a few things and dragged them out as fast as possible - but some were too heavy to grab so hastily - or were buried under other items. I wasn't about to spend enough time in that death trap to rearrange items to get to the ones I needed. Who knows what would have happened. Spiders emerged from the boxes I managed to pull out of the unit. Bees keep swarming angrily. I had to keep jumping into my car to wait them out. I still had the can of bee spray she had handed me, and she had left at this point. It ran out rather quickly because it must have been at about 10% when I began. The bees were relentless... it was hot as can be and I was EXTREMELY aggravated, frustrated, and freaked out and I didn't even manage to get to the items that I needed!!!!! I took the items with me that I managed to liberate from the death trap. I went inside the office to discuss moving my unit to one that wasn't INFESTED with horrible creatures. I mean, I understand "not climate controlled" means bugs TO AN EXTENT but, we're talking about a full-on infestation!!!! She said she would do what she could as she did not have the authority to do so herself. She called me a day or 2 later and said that they arranged a way for me to switch to another unit. HOWEVER - I have been far too frightened to go back there, and try to get in there to get my items in order to move them to the other unit!!!! So, now I have been paying my bill (outrageous, as it is) just so my things don't get auctioned off... but, I can't even get them out if I tried!!!! I would rather keep them in my garage FOR FREE and take up space in there. But, I CANNOT get to them!!!!! Today I opened a notification that I received from them that my rate is INCREASING! I am shocked, disgusted...etc. They already tack on RIDICULOUS "late fees" and "taxes" DOUBLING the cost of the unit - with notices that your unit is probably LOCKED BY THEM so you can't even get your things out (even if you had one of those bee-keeper suits to wear in there). AVOID AT ALL COSTS! read more

I've been renting units at this facility for a few years now. Fred and Jodi always extremely helpful and friendly. The facility is clean, secure and well-maintained. I've shopped around and I can assure you that I will never rent anywhere else. read more

This is my first experience with a storage facility. They have great customer service. It's very easy to access and great hours. Very convenient for me! I'd recommend using this storage facility! read more

I had a pleasant experience at Extra Space Storage this past weekend. I reserved a 10x10 unit online and soon thereafter received a call from one of their managers who confirmed my reservation and offered to give me a tour of the facility as soon as I was available. When I came over the next day to pay, I was met by the nicest, most courteous people I have ever dealt with. Jodi and Chanel were very nice and accommodating. To make a long story short, I come back the next day to store my belongings at the facility and to my surprise, I had more stuff than I had anticipated to fit into a 10x10. Luckily for me, Jodi was there and without hesitation, offered to find a bigger unit to store all my things. I wanted a drive-up unit and she found one that was just the perfect size (10x20) and location...If you need storage in this neighborhood, please look no further. This location is well-maintained and managed by really competent people. Bravo Jodi! :) read more

Chanel was extremely helpful, very professional. The facility is very clean and well maintained. I highly recommend it to all!!

I never thought I would be someone who needed a storage locker, but moving out of the house I had lived in for 23 years created the need. The folks at Extra Space Storage in Plymouth Meeting couldn't have been more helpful and friendly. They made a difficult transition in my life a bit easier. read more