Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

AMS damaged my floors and I filed a claim with the associated paperwork and provided the photos and…read morea quote for the repair of my floors. The quote that I submitted was $3500 from the company who installed the floors and they stated this was the cost to repair the floors. AMS offered $200 for the damaged floors. I have sent multiple emails called five times this month. I have been told by ACE and Joe that I have to speak with a "Specialist" by the name AB. So far, no emails or phones calls have been received by me from AMS. They also damaged two tables and drove in the grass with their truck and cracked my waterline. I filed for one table and the floors. I do believe they are just trying to wait me out and hoping that I will go away. The icing on the cake was the workers asking for a tip after they damaged my property and my uncles. Marie, I see you responded to my review just like you did on Google. I have called the listed number you have provided and it goes to Joe or Ace who forward my call to a " specialist" who I learned to be by the name of AB. AB has not returned a single phone call or email. I realize this is waiting to game at this point and y'all are attempting to save face by responding to my reviews but it does no good if your origination does not answer or call back with the numbers you have provided

I have been having the worst possible experience with this company possible. Several of my items…read morewere damaged during the move and I submitted paperwork to get reimbursed for the damage. They countered with an extremely low ball value that comes nowhere near the cost of repairing the items, much less replacing them. I asked how they came up with the reimbursement values, and was completely ignored. Was given a number to contact Jeff, but the few times they actually picked up the phone, Jeff was unavailable and never returned my calls. I was also given an email that is apparently never monitored, since I have not gotten a response from them that way either. This is the WORST customer service I have ever experienced from a company. This complete lack of communication from them shows the quality of service they actually provide during their moves.

Needed a storage around the holidays. Office closed?... NOT. A. PROBLEM. Just hopped online…read more Submitted info and Drivers License photo and BAM! Instant storage. Did not have to wait for the office to open and was able to move stuff same day. Even had a free lock waiting for us! Next day brought more stuff and the young lady that was riding around in the golf cart checking on units was so nice and friendly. Could not be happier with our choice. Got a great deal and friendly staff. You Just can't beat it.

Clean location, easily accessed and over the top friendly, knowledgeable and efficient manager…read more(Tom).

This facility offers safe affordable storage. Staff is friendly and knowledgeable. They offer all…read moresizes from 5x5 to 10x30 and both climate control and regular storage. Sharon took great care of us and made sure we had all our storage needs met.

From the owner: Free Month with First Full Month Rent…read more Attic Pantry offers top security storage at affordable prices. Our friendly professional staff are on site 7 days a week to assist you with your storage needs. * Any size you need - 5x5 to 12x30 * Climate control & regular storage * Auto / Boat / RV * 24 Hour access * Bolt cutter proof cylinder locks * Property Manager on site * Electronic access control * Computerized gates * Security fence & good lighting * We accept parcel deliveries * We accept all major credit cards

Never have had any problems with my services here, onsite manager is very friendly and respectful…read more They do have late payment policies but if have been in good standing with payments and your lease it's not like they're throwing your stuff out the next day. There is one entrance and that provides me with peace of mind knowing if there was a break in cameras around the property are guaranteed to catch it on film.

Quick, easy on-line reservation for available units. Using the website the unit was held for 3…read moredays. Went in the third day and Matt who is the property manager showed me the space which was already cleaned out and ready for use. We returned to the office where every cost and all the directions for entry were explained. He was happy to answer any questions and was incredibly helpful for someone like me that was new to the process. 5 stars for the property, the ease of the on-line process and the on site customer service.

Staff is super friendly and helpful, the security for the facility was fantastic as well. I really…read moreenjoyed the last few years I had storages here. Thank you for your kindness and assistance!

I had my furniture stored at this facility. I had movers pick up to bring to my home. They called…read moreme to alert me that there were rat droppings everywhere and proceeded to take pictures. Upon arriving at my home the droppings fell everywhere now I am faced to hire cleaners to pick up all this mess. I was paying $280 per month thinking that it was a safe and secure unit. The movers said they had never seen anything this bad before. I called the manager and apprised her of the situation and she refused to give me any consideration. She could have cared less. This facility is located on Huebner Rd.

Joseph the manager of public storage on Heebner was great to deal with he was very helpful showed…read moreus around and made it a very easy experience thanks for your help Joseph Nice clean environment good and tall 10 x 10's

I went to get my items out and left a VACUUM. Called to go and get it as soon as they open before…read morethey even searched the unit to notice if I was gone. Try to be honest and do the right thing. Manager wanted to charge me for the full month and then told me that the calls are recorded almost as a threat if I didn't pay it, and didn't notify me that the call was being recorded prior to our conversation, but after I was upset about paying $100 for one day. I would never recommend rat infested storage unit. Super unprofessional and you can just go to the other Public Storage is down the street

While the staff is friendly and helpful. The constant change in rates and quick lock out is…read moregarbage. They say, they send notifications...which aren't "delivered or received".

I have had two storage spaces here, one for over tens years and the other for about seven years…read more The roll up door fell down when I was opening it and almost injured me. It took them over a month to fix the door, during which time I had no access to my unit. They offered no compensation. When the door feel it damaged a piece of my property, but although it was clearly caused by poor maintenance they refused to compensate me for the damage and said it was not their responsibility and that the tenant assumes all risk. On a second occasion when they were replacing the roof a piece of roofing material fell and damaged my property. Again they said that they were not responsible and refused to compensate me for the damage caused by their workers negligence. This is a horrible facility run by an unethical and irresponsible company.

Didn't know they close the gate at 9. Not a big fan of that as in some ppl work late jobs and etc…read more now I'm stuck on my couches being in my tailgate and there's a possible rain storm in city I have to drive too. Wouldn't recommend if you want to have full access to your stuff you own 24/7

I could not recommend this place any LESS to you. they will raise your 5x5 unit's rate from $14 -…read more$69 in a matter of 4 months. then when I called to ask why I never received a notice for this, they said "not our problem." this place is the worst. take your business else where.

Best of the best! Would highly recommend! Close enough to everything in the Alamo ranch area!read more

very good great water very good televisions dhzhshbsnsksud very good great place good unit for…read morestorage