I went in to inquire about rates and the lady behind the counter (Reginia) welcomed me and asked…read morehow she could help. I asked about the rates and she walked me through the entire process. She explained everything so that when I left I literally had no questions at all. I knew what to and what NOT to expect and how much it all cost. I went home and checked out all of the things she told me I should be aware of and then returned today to rent the unit. All very professional and well presented. I like this kind of service. I did business with this company because of the location, price (which was a few dollars more than the competitor) but mostly because of Reginia. Thanks guys Ric Overton

I interviewed 3 local Nipomo storage facilities. This was over a lengthy period of time as I had…read morenot found a place to move to yet & was not sure what size I would end up needing. I finally rented a storage unit at the end of October & can't say enough good things about the employees' particularly Destiny who was extremely patient & flexible & helpful with my changing situation. I have only been moved in less than a week, it is going well so far.

Moana and Joe were super helpful. We were having some issues with trying to get a unit online so we…read moredecided to drive over to ask in person, since we were already nearby. About 2 min after we got on the road, Moana called us, asking if we were still Interested in the unit we had been attempting to rent online. We said we were in our way over due to tech issues. When we got there Moana and Joe were super accommodating and let us know that the site had been finicky but they were happy to honor the price online and lock it in for us. We got a tour of the units and it the place looks really clean. Our unit is fully indoors, so the door isn't facing the outside and no worries about the dust we get all across Santa Maria blowing in, or any exposure to the elements. They really helped us out, getting the storage unit was the least stressful part of our move so far. (Writing almost a month later). And we've been coming in and out at least 2-3 times a week and so far everything has stayed nice and clean as the day we brought it in.

Terrible Experience - Harassment and Property Risk at StorQuest Santa Maria…read more If I could give negative stars, I would. My experience with StorQuest Storage in Santa Maria, CA has been nothing short of a nightmare. During an incredibly difficult time of unemployment and financial hardship, I was doing my best to keep up with my bills through low-paying gig work. Despite my efforts, StorQuest bombarded me with excessive calls, texts, and emails demanding I call them back--even though I had already spoken with their weekend staff early on. That initial conversation was clear: I was told I had until May 25th to pay the past due amount or my belongings would be auctioned off the next day, on the 26th. They also informed me of a $50 fee being added on May 18th. I made sure to confirm this information before ending the call. However, the harassment didn't stop. I continued to receive rude voicemails and calls for no valid reason--despite clearly being within the time frame they themselves had given me. The worst of it came on May 15th, when I received a shocking voicemail (screenshot attached) saying they were going to drill off my lock and prepare my unit for auction--a full 10 days before the deadline I was given. When I immediately called to understand why this was happening, the woman at the facility hung up on me mid-question. I was calm, polite, and only wanted an explanation. When I called back, the man answered and, in a bizarre and aggressive tone, told me, "I am going now to drill off your lock," and then hung up on me too. I contacted StorQuest's corporate line and was met with an apology and an assurance that, if my lock was removed, a new lock would be placed to secure my unit. This was a lie. When I finally managed--with the help of my mother--to pay and move out, we discovered that no lock had been placed on the unit at all, leaving my belongings completely exposed and vulnerable to theft. And yes, some of my property was missing and damaged during the rushed and unnecessary chaos caused by their actions. I've never experienced such unprofessional, aggressive, and frankly unstable behavior from a business. Not only did they fail to follow their own policies, but they also put my personal belongings at risk, drilled and destroyed my personal lock, and treated me with blatant disrespect during a very sensitive time. Do NOT store your property here. This place does not operate with integrity, professionalism, or basic human decency. I strongly believe legal action may be appropriate, and at the very least, they owe me for the destroyed lock and missing property. Avoid StorQuest Santa Maria at all costs.

Storage places can usually be a hassle, but definitely not this one! I had to run in the other…read morenight and grab something very unexpected, the employees over there so understanding and SO helpful!!! I believe the employees name is Cheyenne, and even though I was having a rough day, she made me laugh and just brightened up my WHOLE DAY. We need more people like her around in the world !!! (I got my unit back in November and it was something way way way in the back.) Afterwords I stopped in to say thank you and again this gal, with the best personality, sent me on my way smiling and happy as could be. SUPER AWESOME OF HER!! !!! They keep everything very clean and the employees are so nice, she is always helpful, very polite, & makes you feel like a friend. Highly highly highly recommended, y'all rock!!!

Joe was polite and informative. Whole process took maybe 15 minutes. The facility looks new and…read morecompared to other storage services seemed a better value. Security cameras abound everywhere.

I can't say enough good about this place. First we fell in love with the previous manager Gina and…read morenow that Sammie is here we are still as pleased as the day we put our stuff here! Sammie is helpful, kind, sincere and funny to boot. When we were in danger of losing our belongings due to financial issues. Sammie made it a point to call me and remind me to make a payment as soon as possible and saved me a LOT of headaches!

I'm writing this review after multiple issues we've had with this business. First off, we were…read morelocked out of our unit "by mistake" - Ownership put their own lock on our unit, and after multiple calls it was determined they locked the wrong unit.. Ok, I guess... Moving forward to this last instance, we were contacted by a rep at the lot about a balance that was due - fine, i get it.. and Let's be real 2020 was rough on EVERYONE! I'm sure lot's of people got behind in one way or another... We offered to come make a payment on the account that day, and the rep told my mother the owner was out of town, and she would get back to us about the amount due. The next correspondence we get is from the owner telling us we've been locked out and the storage unit will be auctioned off.. Excuse me? We still have no idea what balance is due.. What kind of response is this for an owner to give a customer IN ANY type of business? I'll be contacting them myself, paying the balance due, getting our belongings out of there and spreading the word about their horrible customer service! Sorry we couldn't get in "cantact" with you sooner!

Quality service. I have used them for 15 yrs without a problem. It's clean and well maintained. I…read morewouldn't go anywhere else.

This place is so helpful,the vibe and atmosphere is so clean and the service is very good,and for…read morewhat it's worth,that's always a good place to put your stuff in a mini storage!

We have been with Monarch Mega Storage for almost 6 years and never had any concerns that our…read morethings were not safe and secure. The cleanliness of the facility the hours of operation the value and staff have been amazing. Thanks to you all and keep up the outstanding work. Tim & Charlotte Schultz

I stored my fifth wheel RV there since 2021and couldn't be more satisfied with them. Great group of…read morepeople to work with and well secured I wish them well thank you.

Things have really gone downhill the last couple years. They seem to hire anybody with a pulse with…read morezero customer service skills. I'm looking at you, Brian. I have managed a different storage facility, and worked at another. It's not that difficult to be pleasant and helpful. Because of their poor customer service, I do my transactions online. But when I tried to pay my bill, the website had been "improved", making it impossible to navigate. So when I called to office to get help, all I got was abruptness, condescension, and attitude. I'll be moving my things out of their overpriced facility the first chance I get.

I highly recommend Fort Locks Storage. Candy was a dream to work with. She was not only a promise…read moremaker, she was a promise keeper. Her knowledge of the operations and her follow through skills were spot on. The facility was very clean and easy to navigate. Their billing system was precise, accurate and like clock work. This is a great facility for all your storage needs. Randy K.

I was looking for a storage unit and visited a couple of other places and decided to come back to…read moreCanyon Self Storage. Candy was very helpful and answered all of my questions. I would recommend this business.

I've been coming here for about 4 years. I think it's one of the better self-storage facilities in…read moreSanta Maria. The managers are pretty cool, we have loads of FedEx parcels that get delivered to their main office and they hold onto it until we get there and since they know who we are they'll pass it to us with no questions. It's never too congested while your there so it's easy come easy go. I like how they secure the place and when you leave you have use the pin pad to get out. We have an agreement that we have access 24 hours 7 days a week so it's really convenient. I like the location because it's right off the freeway.