If anyone is looking for a place to store your items, check out El Cajon Mini Storage…read more The couple who owns the storage place are nice and wonderful people. Their storage price is affordable!

The customer service here at El cajon mini storage is great Ms Anna's friendly. This is a great…read moreawesome store to safe place to put your things I don't have to worry about my stuff here it is safe. I feel welcome I feel at home I can actually breathe and know that my stuff is in the best place ever I wish I would have found this storage unit 5 years ago

Brittany at Santee, CA location was awful to deal with. I simply asked for a unit that was secure…read more The unit assigned to me was 5622 and had 2 walls that didn't fully meet, so anyone could reach in or pests could enter or belongings could be easily damaged, etc. Instead of just offering another unit B decided I wasn't a good fit (lol) and said she'd give me a refund. She complained of being hungry more than once and that she was heading into a corporate meeting while also claiming she was corporate. Laughable. I signed with another facility a mile away and am now paying less than half for same size unit than what I was set to pay at Price. No do not rent from here, if there's an issue, B will be offended and argue instead of finding easy resolution. Very poor service.

Very fast and helpful with our vacancy. Explain well what is needed of us to have them better…read moreassist us.

Needed boxes and thankfully they had plenty to choose from! Great customer service, highly…read morerecommend and will be back. Thank you!

Calls not returned. Office isn't manned. Rodents. Facility isn't clean and doors don't have seal…read more GM isn't kind and bullies clients. Stay away. Amanda isn't there and they march to the beat of their drum and don't meet the customers' needs. Civil libel. Case in point. Stay away.

Other than the cart to put things in and out of units upstairs not being available on a few times…read morewe needed it, the place met our needs. The staff is friendly and helpful. The price was fair for the size of unit we rented.

I just noticed that the Staxup on Woodside raised the rent on my mom's unit by around 25%. It went…read morefrom $355 to $400 with almost no notice. Stay away from this place.

I have had storage units at this location for more than 2 decades. It was owned and operated by an…read moreindividual, when I first rented. And there was always someone available in the office, if there were any issues. Now, it is managed by a huge conglomerate, remotely. Trying to get assistance, from their remote employees is ridiculous. The rolling door on one of my storage units, does not open. I have called repeatedly and the people answering read from a script.... It is like talking to a robot. I asked to speak to a supervisor today, because talking to the script readers has gotten me no where. I was told that I am not "allowed" to speak to anyone higher than the person, I was already talking to. Do not rent here. Select a place with an on site manager. Trying to get something fixed, when the person you are talking to, can't physically see the problem, is just stupid. So another day goes by, and I still can't get into a unit I pay good money for. Remote managing sucks.

I spoke to Stephanie, and she was amazing. She was knowledgeable and and kind. She helped me with…read moreall my needs during this new transition in my life, knowing my belongings will be safe and secured is a blessing. Highly recommended Fast and Ez Self storage Unit speak to Stephaine CG

Amazing Customer Service by Natasha she is kind and always willing to help. Thank You for all your…read morehelp and for always making us feel welcome.

This is a lot, but the amount of frustration has been absolutely ridiculous and unnecessary. Short…read morestory do not use Public Storage!! Do not use the Orange Door Insurance!!! May 2024 Reservation for a unit at Public Storage at 3750 Williow Glen Dr was made. Dawn was very helpful and patient while we set up the account. She is absolutely the only good thing about this location. May 27th, 2025 Last time we were able to enter the storage unit without any issues. End of June 2025 Went in to get luggage and a few other things and we noticed the lock was stuck. Reported it to personnel. Kept going every couple of weeks to keep trying lock without any luck and would report it to personnel when someone happened to be there. August 28th, 2025 Reported it once more with the cleaning personnel. She tried the lock as well and she called management to report the lock not working. Manager office said they already had a report of lock failure and request for a locksmith to come cut lock and for it to be replaced. She took down our phone number again and said someone would call us to let know when locksmith would be over in case, we wanted to be present. September 13th, 2025 Went to unit to see if anything had been done. No one at the office. There is rarely anybody at this location September 16th, 2025 Daughter called to set up appointment for follow up on locksmith request. Upon second call with Public Storage, we were told that the lock had already been replaced on September 11th and that we can come in to get new keys. Nobody had called, emailed or smoked signal to update us about the locksmith coming over and the lock being replaced until we called. Made an appointment for Saturday, September 20th at 10:30am at get keys. September 20th, 2025 Went in for appointment, got keys from front desk and when we opened the unit, we noticed things were moved around, boxes with clothes and shoes were ransacked. Furniture was moved around from originally placed. Noticed items were missing. We were told to proceed with police report for stolen items and then file with Public Storage. October 22nd, 2025 Police Report was scanned and submitted with a list of stolen items for the Orange Door Storage Insurance claim. Again, filing a claim was easy. Assigned an agent Erica Garcia and a claim number. At this point we start playing phone tag. Multiple messages were left and no call backs. We went from Erica to Jay to Kevin, no updates, no callbacks, no help whatsoever. Weeks of phone tag to be finally told that our insurance claim has been denied because we do not have any proof that the lock was tampered with. Now the obvious thing would be checking the security cameras, right? Cameras are everywhere; there is one by our unit. According to the sheriff deputy who took our call Public Storage tapes over any surveillance footage and there is no way to get any footage that fits our timeline (conveniently) because it's not like we weren't actively trying to get this lock replaced. So, there you have it folks, you pay on time, you pay extra for the insurance and Public Storage keeps you from your personal items for weeks and months all to ultimately fail at the one service they claim to provide. "We'll treat your stuff like it's our stuff" I guess that means take YOUR stuff when THEY want it

This Storage facility sets the bar high for all other storage facilities. Firstly, Mars is the…read more textbook definition of exceptional Customer Service. I not only was impressed with how i was greeted, but how he did not hurry the customers he was already assisting when I arrived. Mars then promptly attended to me when he was finished with the first customers ahead of me. Mars proficiently answered all of my questions then gave me a quick tour of the facility as he led me to the unit that best suited my needs. The first thing I noticed was the clean, pleasant smell of the building interior, almost Hotel-like. Very fair prices and complete breakdown and explanation of move-in and future charges rounded out my perfect transaction experience. We all agree that moving is a total pain, but discovering StorQuest made it a little less unpleasant. Thanks a million Mars!!!

Best storage experience and not my first rodeo. The ONLY negative is that once in a while after…read morethe office is closed, all the carts are being used, but that's not a huge deal. The staff is awesome, the property is well kept and during business hours, bathrooms are available (also clean). If I need future storage needs, I will definitely come back here. Love the location too.

Megan did an awesome job! She set me up with all I need. Great service! She's professional and…read morecourteous.

Lace is amazing extremely friendly and helpful . The storage area is very clean and accessible I…read morewould recommend this storage company to all my friends and family. Out of five stars this is a 5 star company here in Lakeside.