Fantastic people courteous and ready to answer any questions you may way have clean units, easy to navigate. I would absolutely rent here again. read more

While the place is clean and smaller so it's quieter and not much traffic. They doubled the rate after just a few months with a letter stating it's being adjusted per current market rates. So we are vacating. It's insane to double the rate and no option to lock it in. No thanks. We will take our business elsewhere. Already found a nearby storage facility with double the space for $6 more than what we are paying and still less than what they are trying to up it to. Disappointed in the bait and switch tactics. read more

Trish is a blessing!!! helped me greatly. so kind. My family had a hardware business in the DC. area started in WV and as a young girl, recalling family small busines. Trish definitely brings that feeling back! Ty. Very professional and personable. Rarely found these days Thank you Trish! read more

Extra Space Storage on Dorchester Road in Summerville is a great resource for storage space needs. I like all of the services that they offer and the facility is well managed and operated. The staff here is very accommodating and willing to help when needed. I have had a good experience every time I have dealt with them. read more

Extra Space Storage - Extra Space Storage - Self Storage Near Me - Summerville, South Carolina

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Your facility was a God-send for our storage of things that we couldn't get into the temporary apartment. It is extremely clean and new......and an elevator !!!! I'll use you again. read more

Great customer service, convenient, clean AND great rates! I wouldn't use anyone else!!!! Thanks for making this experience so easy! read more

Excellent staff, very knowledgeable & made moving in super easy! The facility is clean & secure. I would highly recommend to others.

I was impressed with the new facility and the staff in Summerville Sc. I was quoted a price over the phone and was told that I would be emailed a conformation number for the price of the unit. When I arrived that price was not mentioned. I was a little shocked about the insurance and having to buy their lock, but its for my protection. I opted out of the insurance at the time because I have an ATV stored there. Oh and I did receive a month free ( OH YEA). They have security cameras all around the building THAT WORK, OH YEA. I would recommend Extra Space Storage read more

Clean, well maintained, convenient, and secure. Staff very helpful. Use of moving truck was an unexpected benefit. Very satisfied.

Pros: Very nice and clean facility. I have rented storage units on and off for the last 5 years as my children have gone to college, back for the summer and then back to college. This is by far the best place I have ever used. I had requested a unit close to the door since I was usually the one helping the kids and not my husband. However, upon arrival I not only received a premium location but I was shown where every entrance had a movie flat dolly. Wow! Super fast paper work and a very friendly manager. I couldn't be more pleased with my decision. Cons: Let's see.....NONE! read more

Pros: The facility is clean and I feel good about having my belongings stored there. Being able to use their facility truck saved me money with my movers. Cons: I had to reserve a unit over the phone because I was moving to SC from another state. I was given one rate over the phone, that included a free month. When I arrived at the facility, I was given a different rate and was no longer given a free month. They require you to use locks purchased at their facility - this was not explained when I made the reservation. They also require you to have insurance for your belongings before they will give you the unit. Had I known this in advance, I would have made arrangements with my regular insurance company. I didn't find this out in advance and felt stuck because I needed the unit right away. I reserved the unit in plenty of time to have been able to make these arrangements if I would have been told. It just felt like an upsale and my hands were tied. Be sure to ask about all the rates/fees/requirements before making a decision because they don't explain these to you until you are signing your paperwork. read more

The employees here, at least the one I encountered, was pretty rude and unhelpful. When I tried to go into the office, the employee was passing by me leaving, and said "no one's in there! "....ok?!? If you were an employee, and you have a customer who doesn't know how many employees there or who goes in and out, the appropriate response to someone who needs to wait is "oh, I will be right back"...does that make sense?. Not to mention the tone in her voice felt condescending. Very minimal Eye contact, and when there was any at all, it was usually in the form of eye rolls. I really don't have time for this, but I guess I have to come back tomorrow when there's a different employee. All I wanted, was to get an additional larger unit to go along with a small unit that I already have purchased here. The people here are rude. And I'm sad that I even have a unit here to begin with. Why is this OK? read more

My experience was well above what I expected. Debbie was very welcoming and knowledgeable of the company as well as evaluating my needs. I will definitely use them again. They also have a free truck to use for move in!!!!!!!!!!! read more

This storage place was perfect! I was greeted by the staff who are very pleasant! I was shown the different size units and then given a run down of prices, total monthly cost, insurance was explained, and a lock COULD be purchased right there if you didn't have one already. As I was moving my stuff in I noticed the different locks so I know they are accepted if you have your own. This facility is very clean, and I feel they have security measures in place that are appropriate. I reserved the truck for the move and it saved the cost of going to UHaul. I would definitely recommend this storage place to co workers. read more

I was stuck between a rock and a hard place when I called Extra Space Storage late on a Saturday afternoon looking for a unit. When I found out I could not make it to the Storage before they closed that day I thought I would have to pay for another day rental for the U-Haul truck because the Storage is closed on Sunday. About 5 minutes after I hung up I received a call for the Storage and the person helping me agreed to meet me on Sunday after I got home from church so I could get my storage and get the truck unloaded. Extra Space Storage went out of their way to help me and I will always recommend them to anyone I know who needs extra storage. read more

Very Disappointed in the customer service provided. One the phone I was advised there was a military discount, when I arrived, I was advised it was only for Active Duty. I am in the National Guard. The employee had a very rude attitude when I inquired about the difference. read more

We had been watching the construction of this place with great interest because it is so close to our place and because it looked to have the same amenities that our last storage place had. Turns out it does and that is a blessing. Debbie got us set up with our storage unit quickly and then she went right back to painting the elevators. I kid you not. She is a multi-tasker! Would definitely recommend this place as they have multiple storage options, friendly people and a free truck. read more

I was in need of an affordable and modern storage facility and searched for Extra Space and they had the price I was looking for to get started plus it was no hassle to get going. The staff was very friendly the facility is very clean and I just really like it recommend it in all honesty. read more