The nicest, safest most reasonably priced self storage units I have found. The units are brand…read morenew, lighting is good and management was wonderful to deal with.

From the owner: We offer secure self storage with 24/7 access. We have 5'x10', 10'x10', 10'x20' and 10'x 25' units…read morewith a 9' ceiling. If you have any questions or would like to set-up an appointment please call 585-431-2050

Just finished storing our college student's stuff on a rush basis because of an early campus…read moreclosing due to Corona virus concerns. Linden Self storage was inexpensive, clean, had a large number of units all of which were ground level. Never having to deal with an elevator is a great thing. They were very customer focused and worked with an unexpected but appreciated degree of flexibility during these crazy times. There's not often a whole lot that distinguishes self storage places, but its hard to imagine that we could have been treated any better. Thanks Dave!!!

I highly recommend Highline. We used them to move our mom. I reached out to multiple companies and…read morePaul was the first person to respond back to me. He provided all the details of what to expect and was very transparent with pricing. The team who moved mom - Declan and Cesar - did a wonderful job. They were kind, professional and got everything moved in record time. It was a small apt move but still they got everything done quickly. Highly highly recommend Paul and this company.

I had Jordan & Joe move several pieces of furniture within my home today. They were early to start…read morewith after a call telling me they were on the way! Very professional & friendly. I appreciated the service they provided & look forward to using this company again! Thank you, Cathie Carey

My son rented here for summer rental storage. We were told they prorated, but that's not true,…read moreonly if you leave within the first 7 days of the month. They also require you buy insurance. You must sign that they can enter your unit without permission. When we arrived less than 3 months after placing stuff in storage, imagine our surprise to find the walls moldy and 3 inches on water in the unit. We got the manager and she stated that they wondered if water got in our unit from the one next door that had a gaping hole in the roof. i asked for the final month rent to be returned and i was refused. i asked for the refund to help offset the 100 deductible. i filed a complaint with bbb, it took them 7 months to respond with a flat out refusal. note... They knew about the hole in the roof and did nothing. They rented the unit, collected the cash and did nothing more. They didn't enter the unit to see if water had leaked through the wall, nor did they call us. completely negligent. They did however offer to store or ruined items for the insurance company to inspect for an added fee. We even advised the insurance company of their negligence, complete with pictures. If i had time I'd be going to small claims court. i suppose if you have ugly furniture you want to turn into cash and don't mind depreciation or fighting with insurance? this is the place for you. Otherwise, if you like your belongings this is not the place. And by the way, corporate piblic storage is just as lacking in standing behind their brand.

I stored living room and bedroom furniture , including several family antiques, at this location…read more Due to water line break in their building, I suffered a total loss. Although a waiver was signed, I paid nearly two thousand dollars over 10 months for my belongings to be stored safely. It wasn't until after my fourth request for a partial refund did I get an apology for my loss from the owner - accompanied by a flat out refusal to stand by their service and offer even a partial reimbursement of my rent. Lesson Learned.

I would like to commend CubeSmart on Linden Avenue, Rochester for their excellent customer service…read more I received an additional charge along with my payment. I reached out to the manager; she adjusted it immediately. When the charge appeared a week later, she found there was a glitch in the software. She reached out to me and let me know she put in a ticket with the IT department and escalated it. I received a call shortly, letting me know that the problem was found and corrected. The manager and staff have always been helpful with any and all questions I have. The location is always clean and well-kept.

From the owner: CubeSmart Self Storage of Rochester, NY offers affordable self storage with premium amenities. Our…read more900 Linden Ave location has many storage units, including climate controlled storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

Very clean and monitor at the site . I have been a…read morecustomer for five years and never disappointed with the assistance I have receive when I needed it Thanks Tom Milt Jordan

From the owner: Are you relocating before you have a new home lined up? Self-storage is the answer when you find…read moreyourself between homes while relocating. 390 Self Storage is Rochester's trusted self-storage company with storage units & sizes that fit every need! Rent a storage unit to store your possessions until you can move into your new home. We offer Climate Controlled Units, Secured Gates and Entrance, Up To Date and 24 Hour secured access. 25% off your rent for 1 year for our first 100 customers. Reserve your self-storage unit now!

I had high valued items in my 5x10 unit. it was schedule for auction 4/7/26. I called Pam on her…read morepersonal phone to let her know I was going to be in to pay it. She called me and told me not to come it as it was "accidentally" sold the day prior. By law if they sell your unit illegally you can sue them for up to 3 time the replacement cost. They recovered some of the stuff 11 days later not without extensive damage. i have tried working with this company for over a month and they offered me $2000 for my locker that is well over $30,000. Yes they recovered the big items however, they are damaged. ALL MY BOXES AND BINS ARE GONE which all had high $$ quality items I them.

From the owner: When a storage area has a humidity reading above 50% or so, it can lead to problems like rust, dust…read moremites, paper rot, mold and mildew - just to name a few - which means that you really shouldn't pull any punches when it comes to equipping your facility and storage units. At East Rochester Self Storage, you will find a facility that is climate-controlled (not just the individual units), allowing us to regulate both temperature and humidity in the entire building. Add to that a modern video surveillance system that lets us know who enters and leaves the property, and you've got a place our tenants feel comfortable leaving their items at while they're away. We also know that visiting your rental during standard access hours can be difficult, which is why we offer 24-hour access to our storage units, so you can fit your busy schedule and visit your belongings whenever free time presents itself. We have many other useful amenities, so don't hesitate to call us!