I would like to talk about my StoreRight experience. After learning that Susan, the manager, was…read morenow employed at the StoreRight at Land O' Lakes, I was thrilled because I used to store at the other location where she used to work. When I visited her and the brand-new facility, I was astounded by the setting, the cost, the clean restrooms, the well-kept units, and the staff's professionalism and friendliness. This location is among the greatest in Wesley Chapel and Land O' Lakes. I absolutely recommend it. The fact that they genuinely care about their clients is what caught my attention. I was impressed by the welcoming atmosphere in the front lobby, which includes coffee, water, pastries, and more. What a wonderful location. P.S. I am shocked to see how negative remarks were made in the previous feedback, with which I absolutely disagree. You can feel the welcoming atmosphere at StoreRight as soon as you step in, complete with friendly staff and soothing music. I applaud both Susan and Mark for the outstanding job. Thank you Susan, Mark and StoreRight

do not rent storage here dirty bugs rude people working there and poorly maintained avoid this…read moreplace and go to one of the other many storage unit facilities in the area

How do you successfully rent a storage unit 200 miles away, with short notice and last minute…read morechanges on the day of the move? Simple! Call Terrace Storage and Chrissy will take care of everything with a fantastic disposition and professional manner! I was especially impressed when Chrissy was able to get me all set up with additional space I thought was needed just hours prior to moving in, and even allowed access to movers after hours. Seamless transition thanks to her superior customer service skill set! Also note it's a beautiful facility that's well planned to take care of all your storage needs. Great large ramp, secure and well-kept building. Thanks Chrissy!

Great customer service, facilities are clean, and pristine. I trust that I made the right choice to…read moreuse Temple Terrace Storage Center to store my belongings. Thank you Veronica and Jay.

We had great service for over a year. New management and they continued to charge us for months…read moreafter we moved out and vacated the property. Attempted to get it rectified and was unable for 2 months. We got the run around from the new owners who we found out never proceeded any refund even though they claimed they did. Had to take it to corporate level and the issue was rectified in less then a week. As new business owners they are in trustworthy and rude. They are horrible at customer service and truly liars and thieves as they never followed through nor had any intention to do so. Plenty of other businesses in the area ...I would avoid this business at all costs.

Friendly staff, clean, fairly priced, and reasonably accessible to main roads in beautiful Downtown…read moreLutz.

This is not your average storage space. These workers care about their customers and the facility…read more I've spoken with them on the phone several times and never have they been anything but PROFESSIONAL, and kind. The facility is spotless clean and well maintained, so that's also indicative of the 5 star excellence this facility offers.

Great customer service! The location is great and the facility is so clean. This is our third unit…read moreat this location.

storage unit theft occurring with no force entry Florida and Nationwide and Insurers of Storage…read moreFacilities are not paying claims Beware of these organized internal Storage Unit Thieves that break in steal your boxes and items to sell for profit while tenants are paying them for the Use of their space and the insurance they provide in which tenants also pay for, which provides NO Protection for the engineered /organized no force entry break-ins of the storage units with cameras and security codes BEWARE of these Jokers Shurgard/Safeguard and their collaborative insurer and Please don't believe the inflated reviews which are designed by the company's IT Dept in Atlanta, Jokers

Great experience. Jackie goes above & beyond to make sure you are well taken care of.read more

StoreRight Self Storage deserves 5 stars! I've rented…read moremultiple units here over the years--both climate-controlled and regular--and every experience has been excellent. The facility is always spotless and well-maintained. The front office staff are outstanding: friendly, knowledgeable, and genuinely helpful. They listen to your needs and recommend the right size unit without any pressure to upsell. Pricing does fluctuate occasionally, but the service and cleanliness more than make up for it. Hours for reference: Office: Mon-Fri 9:30 AM-6:00 PM, Sat 9:00 AM-3:00 PM, closed Sundays/holidays Gate access: 6:00 AM-10:00 PM daily (24-hour access available on request) I highly recommend StoreRight!

I have to say that when I have visited this business, I am taken care of right away when I need…read morepacking supplies,etc. Kim is always very happy to assist and is very friendly! I have told a few people about this place as well for their storage needs...

We needed a local storage unit where we felt like being treated like family was important for us…read morebecause our father had just passed away and his belongings was what we were storing. It was a long day of moving and we arrived within the closing hour and the manager was very kind in letting us unload and even upgraded our unit because we needed more space. A real experience with real people. Thanks Wesley Chapel Storage for all the help. -Your friendly neighborhood veteran.

Nothing but good things to say about Wesley Chapel Storage. I thought the prices were very…read morereasonable (we even got a promotional rate for the first few months). The staff was always friendly...especially Suzanne who I dealt with the most. She always had a smile and would listen to me vent about how much I hated the moving process! Would definitely use them again if I ever have the need.

Never renting here again they have lied to me and my family on multiple of occasions on when we can…read moreget our things out of storage due to us being late on payment and then turns out when they said we had time to get our things that we actually never did have time that they had already cut our lock and locked us out when they were saying we could still go in and get our things and they said everything is in the contract we signed when first getting the unit but we never sign a contract the only thing we had signed was the payment and insurance agreement that's it we were never emailed or give this so called contract. So I would watch out before you lose your things to this place.

RAT infested and they knew about it and never notified the tenants. I was paying the month…read moreinsurance and that's a waste of money tried to file a claim for of $500 worth of rat damage and they wanted receipts for everything which some where gifts and who keeps receipts for stuffed animals, chair and a suitcase? The worst part was we actually had a dead rat in our partially opened suitcase that almost fell out on my head. They treat a loyal customer by jacking up their rent to around $280 a month for a 10x20 outside unit while a new customer can get the same one with first month free and $143 a month!!

REVISING THIS REVIEW: Do not ever physically go there to pick up the product. The bearded dude with…read morethe hat that works the warehouse was NASTY AND RUDE to my team. No need to treat customers the way he did. What a jerk. If this is the type of people they employ, I need to find another source fast. PREVIOUS REVIEW: The company offers old-school, fantastic customer service. They always answer the phone when you call during business hours. All of their team members are a pleasure to speak with, especially Sharon! The prices are great, and they always deliver the next day. Check them out. You will not be disappointed. Thanks for all you do!

Customer services top, notch, very polite and always get me what I asked for... Especially the…read morewarehouse, i'm always getting my order, correct