1. Extra Space Storage

    1. Extra Space Storage

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    Willoughby, OH

    Extra Space Storage

    1.0 (1 review)
    Closed 6:00 am - 10:00 pm
    Updated 1 week ago

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    6 years ago

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    Final Destination Moving Company

    Final Destination Moving Company

    1.5
    (19 reviews)

    Final Destination called me on a Sunday morning four days before my moved and changed my estimate…read morefrom $3,500 for a one bedroom to $9,000. I told them just to forget it because it was clearly fraud (should have listened to the reviews) and they kept my $1,800 deposit. Absolute bait and switch. They made a bad deal with the carrier and then tried to get more money out of us. I understand an extra $1,000, it's the way of the game, but to more than double our cost four days before we move from California to Florida? It's criminal. Actually criminal. The guys name was Micheal and he basically told me I would be screwed if I didn't use them. I found a last minute mover for $5,000. Never use this service. We're going to sue them for the deposit. We don't care how much that costs, we don't want them to do it to anyone else. Avoid. Absolutely avoid

    When I moved, I decided that even though we had a good experience with a previous cheaper mover…read morethat I wanted to spend a little extra since we had more valuable items I wanted to move properly. We had a large leather sectional, treadmill and other items I was concerned about. That mover charged about $300. I paid these guys $600 to move me into a house I recently purchased. On one issue, more than a month later, I await a resolution though I am not holding my breath. The first 60 percent of our move was fine. The last 40 percent was a frustration. I told them to take care of my couch especially because it is fairly new. They were nice about it and made assurances it would be fine. They wrapped the center of it in plastic and left the rest exposed. I thought OK. Not exactly what I thought was gonna happen but I am paying them well so I will let it go. They had to break down/take apart my treadmill to get it out of the building. Fine. But they did not seem to know how to do it which worried me. They figured it. No bid deal. We get to my new house and I showing them where to put everything. Mostly that went fine though I wish on somethings they asked for more direction if they were not sure what to do. I look at my couch and it was not hooked up as they had found it. In other words the pieces that are a pain to latch together were not done. And there was a scratch along the side - a part that was not covered by the plastic. I bite my tongue and let them finish. The very last item is my treadmill. I left them along to put it back together and went to a different room. They're ready to go and asked how everything went. I pay and share that I am really annoyed about the scratch on my couch. They say nothing . I pay. They leave. I walk back to the area where the treadmill is - again, the very last item they brought in before they asked for my payment - and it is disassembled! Just sitting in parts on my floor. I call their boss, Tom I think. I mention this and that someone had to actively make the choice not to assemble and leave because it was the last item brought in. He says he will call them to come back and fix it. Cool. I also mention my couch. He says not to worry. They are insured. Someone will be in touch soon to repair it. I was satisfied with that and thanked him. That was more than a MONTH ago. Now I get no responses to my emails. Back to the treadmill. So I watch them this time and apparently one of them doesn't know I am watching because his back is to me. He pulls some plastic thing out of his pocket and throws it on my floor. I pick it up and tell them that was not necessary. They get defensive. They leave and I still have heard nothing about the repair of my couch. I would not recommend them. I wanted to give them the benefit of the doubt on the repair of the tear in my couch, but it has been more than a month.

    North American Van Lines

    North American Van Lines

    1.0
    (1 review)

    DO NOT BOOK WITH THIS COMPANY. This company is full of liars and cheaters. Don Blauman gave me an…read moreinitial quote/estimate over Zoom, once the moving day drew nearer I paid the estimate in full with good faith. When they actually completed the move, 2 items on the original quote were sold and should not have been included with the quote thus I was entitled to a refund. The whole company cheated me out of my money, I tried to resolve with them and Ray one of their employees accused me of being a liar saying the items were packed. Once I said if the items are packed be sure to deliver them, then they made up another excuse. I tried to resolve it with the company only to get run around. I will suggest to my former employer to not contract with them anymore as they will steal your money. The whole business is unethical and does not have sound moral judgment.

    From the owner: Moving Forward Since 1933…read more As a leader in the moving services industry, North American Van Lines will make your move stress-free. Whether you're preparing for a long-distance or cross-country move, you can rely on our full-service moving professionals. We offer packing supplies, crating for long-distance moves, and more. Your household goods will get the same quality service for interstate moves as international moves. North American Van Lines has more than 500 agent locations across the U.S. and Canada. Founded in 1933, North American Van Lines has great standing with the Better Business Bureau around the country. Contact us for your next move to see we're one of the best moving companies.

    Diesel Pro Movers

    Diesel Pro Movers

    3.4
    (5 reviews)

    I have used these guys 2 times. Of course everything was already packed and all they had to do was…read moreload items in the truck. They showed up on time and everything was loaded fairly quickly. The guys were friendly and did a good job. No breaks worked the whole time till the truck was loaded. Several friends have used them with no issues!! I lived in an apartment on the 2nd floor, no elevator. So they had to carry down 2 flights of stairs. No damage to apartment, furniture or the guys!

    Diesel Pro Movers LLC moved us from our Painesville condo to a condo in Mentor. The team mishandled…read moremany of our belongings, and as a result our 85 inch television, and freezer were damaged beyond repair. In addition, a new television stand that was just delivered to the condo, along with the wall and ceiling were damaged when they attempted to place it in the desired location. The items were all damaged after unloading them from the truck at the new location, and each instance was specifically due to negligence. The team members removed all padding from the items prior to removing them from the truck. In the case of the television, they lifted it with their hands against the screen. This caused internal damage. The screen was severely smudged on one side but not cracked. When I saw them carrying it in this manner I remarked on it to my husband and asked him to plug in the set and check it before they left. You can see from the photos the damage that was caused. Each item was purchased in February of this year except the television stand, which was freshly delivered the same day. When I reported the damage to the owner, I was accused of making a fraudulent claim to extort new merchandise from Diesel Pro Movers. They refused to credit us any amount other than 59 cents per pound for the television, which amounted to less than $60 for a $2399 set. The entire event was unbelievable. We had hundreds of dollars of meat stored in the freezer, and each product was new...only three months old. I had no incentive for replacing any of the items. The team grew belligerent. The lead member Geoffrey, and one of his associates shouted obscenities and was hostile towards my husband. Our fifteen year old daughter was in the house, as was a representative from Spectrum. They had to leave to avoid further escalating the situation since the team refused to leave our premises. He called the police and all three were removed from the house. Please do yourself a favor and hire professional movers to assist you and not this company. The amount of money you think you are saving is not worth losing these types of items or those which might be of sentimental value to you.

    Extra Space Storage - selfstorage - Updated July 2026

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