Cheryl Vitrano spent a great deal of time with my husband and me on 5/19/26. She had endless…read morepatience, showing us tile sample after tile sample and revisiting each. We wound up solving our bathroom floor tile problem, which we couldn't have done without her and her expertise. We love Best Tile, Cheektowaga!

When we walked into this tile store , we were a bit overwhelmed. Where to start? Emily immediately…read morecame over to us and asked if she could help. After a few preliminary questions, she pointed us in the right direction and offered to get some samples while we browsed and found some things we liked. A few more questions and we narrowed our choices and found exactly what we wanted! Emily was extremely helpful, knowledgeable and friendly. After going to several other tile shops and getting no help whatsoever, this was a great experience! Highly recommended!

I would not recommend. When we were given our first design layout we asked for changes. Removing a…read morepantry and adding another drawer base cabinet to replace a standard base cabinet. The pantry was removed but base cabinet was not corrected. We were not given a lot of information from the salesperson. I was unaware of some extra features available that I would have upgraded to. Then they measured incorrectly and we now have a cabinets that do not look symmetrical next to each other.

Larry assisted me with the design.he provided incorrect information about pullout cabinets that I…read morewanted. when delivered they were not pullouts.i also wantEd a shelf above my sin that Larry didn't order. he only provided my contractor with a pencil layout for the cabinets. I laughed initially but spent hours trying to obtain the information on the phone. Larry is lazy, left out important information and details about the cabinets and was consistently vague in any information that we seeking in my were asking. I was hoping to get better service from a small business vs a big box but I was very wrong ....unprofessional, Vague and incorrect information , never recommen.

I highly recommend RenoTitan! Armen and his crews start when they say they will and finish when…read morepromised. Armen is excellent with communication and ensures every detail is completed to the customer's 100% satisfaction. I am a designer that has worked with Armen and his crews on several projects and have been more than happy with the quality work that they do! From kitchens & bathrooms to basements & additions - Armen can do it all! Quality work at a reasonable price from a contractor who actually communicates!

We highly recommend Armen and his crew at RenoTitan for any remodel. When we started to re-grout…read moreour shower we noticed water seeping through from the walls. We decided that this was beyond our DIY scope and got three quotes for a bathroom, demo and remodel. Not only did Armen have a very reasonable price, but he was super involved and communicative. When the work started, Armen was checking in with me almost daily and visited my house often to make sure that the work was going as planned. Additionally, he was very flexible with the materials that I wanted used and delivered the bathroom that I wanted. We love our new room and it is one of our favorite spaces in our entire house now. Not only that, the stress of any unknown leaks or water damaged is gone which is priceless. I highly recommend RenoTitan, and will definitely be calling them again for any other contracting that we need done.

The staff at this store is fantastic. They are very knowledgeable, friendly and have helped me with…read more3 kitchen floors, a butcher block counter top and hardwood flooring that could withstand two crazy dogs (they recommended strand bamboo and over year later it still looks brand new). The quality matches much more expensive stores and the selection is very diverse. For a DIYer they can set you up with the tools and materials you need. Or they can recommend a good installer as well. They provide all of this at a fraction of the cost of many specialty stores. You owe it to yourself to check this store out before you buy somewhere else. Watch for their ads because they have plenty of sales to help you save even more.

No longer standing behind their products! This company was once Lumber Liquidators then became LL…read moreFlooring now back to the original name. This is how they get out of standing behind their products and avoid paying out their losses in litigation. We have used their products many times and most were good. Now we have a problem and they say it is the old company. Such BS. Buyer beware. Some bad and dangerous products and they use every corporate loophole to avoid paying what they owe after they cheat or poison you.

Absolutely Super job installing my kitchen floor. Installers did meticulous work , made my kitchen…read morefloor tiles look really good. Work quality was definitely a step above a contractor who does average work. Dan the Tile Man is not cheap, job was pretty expensive but well worth the price. I had seen Dan has a very high rating online and now I see why. I have a friend who owns a business that she had a very bad DYI tile floor done for,, it started falling apart in 6 months.. Knew I didnt want anything like that happening in my apartment and knew I had to hire someone to do the job right. I also had an estimate from another tile installer that was just under half of what I paid Dan the Tile Man , I feel good knowing that if I had gone with the lower price installation that I might not have gotten very high quality work. Dan the Tile Man deserves BIG BIG points from Me because they are a contractor who will take a smaller job ( 92 square feet ) and they did the work as if my job was just as important to them as a bigger high dollar job. Guys on crew did not act as if my job was less important because it was a smaller and lower cost project. Very professional of them. I also want to mention that I had work done as part of this project that wasn't something Dan normally does as part of the job.. Replacing trim along the walls , next to a carpet edge, and replacing the kick guards under my kitchen cabinets is not something Dan normally does . I had mentioned that I didnt really want to have to hire another contractor to do the work, and they ended up including the work in my job estimate . Im very glad that I didnt have to hire another contractor to do trim and molding replacement , and if I paid Dan more than another contractor would have charged, I feel it was still a good value . Guys on the crew helped me to pick matching new kick guard molding and new carpet edge strips , it was helpful .

I picked tile from this store for remodeling by shower. Recommend store by my contractor and with…read morehis discount it was a decent price. So much to pick from, in all kinds of styles, colors and price ranges. Salesperson was knowledgeable, friendly and helpful. I had an idea of what wanted so I didn't get too side-tracked- which is easy for me to do because there so many beautiful tile samples to check out! Kind of like a kid in a candy store! The salesperson let my contractor know what I selected when he called them to give specific measurements. That determined how much tile needs to be purchased. Tile was ordered and it arrived in about a week to Dobkins from the manufacturer. Next step is for the contractor to pick up this tile and start work on my shower! I can't wait to have a new lovely tile shower!

I gave them the measurements of my job and they sold me too much schluter in October of 2024. By…read morethe time I got somebody to do the job it was this month, July 2025. I had one full piece of schluter left over so I went to return it, totally undamaged, with the sticker SKU number still on, and was told there would be a 20% restocking fee. I'm fine with that and expressed that. She then looked at the receipt and saw that it was from October and stated in a rather snarky voice, with attitude, that she has a 30-day return policy. I'm not the one who ordered this amount, they did. So now I have a piece of schluter that I will never use for anything but one that they very well could have resold. I will never deal with this store again.

Carpet Gallery is one of the rare places that makes me happy to spend money there. Every person was…read morefriendly, helpful, and professional. They provided exactly what I wanted in a timely fashion, and the result is beautiful!

From the owner: Our "Price. Service. Selection" commitment is supported by our American-made promise. We know the…read moreimportance of keeping jobs here at home, the integrity and confidence that American products offer, and the pride that comes along with an American-made purchase. For those reasons, we are proud to offer all American-made flooring products, including broadloom carpet. You don't get that kind of commitment from other flooring dealers.