ZERO STARS! Facility was under renovation when we attended, smelled awful, bathrooms constantly…read moreclosed...which is probably why they wont refund your money, but they do have a new policy where they will "almost always" give you a credit. My daughters were in classes for a year and could not return due to a medical condition. They put my money into a credit, had their teenage receptionist call and hang up on me because I wanted to speak to a manager and still would not refund my money. It's been two years with terrible communication from their end. Terrible policies, even worse customer service. High turn over and terrible attitudes. Its been two years and they still will not give me my money back. Go somewhere else, the sterling heights location is awful and their operations manager is insulting. Joey, do not reply unless you intend to give me a refund.

I had a partyof 10. We were there to celebrate my daughter's 27th birthday. The ambience was very…read moregood. The Dj, Mike Clark was on point. I need his playlist . The hostess was not only beautiful, but very personable. Our server, Bryce was top-tier. The only complaint would be, it took a while for the food to come out, but it was worth the wait. As a whole, we were completely satisfied and would most definitely return.

I'm extremely disappointed and hurt by the way my family was treated at both the Livonia and Troy…read moreRec Centers. My son met the 42-inch height requirement and has safely enjoyed similar attractions before, yet we were still made to feel uncomfortable and singled out throughout our visit. What upset me the most was watching my son cry after getting hurt, and instead of showing concern or compassion, staff looked at him, walked away, and laughed with another coworker. As a parent, that was heartbreaking and completely unacceptable to witness. No child should ever be treated with such disregard, especially when they are visibly upset and crying. Throughout the visit, my children both older and younger were watched excessively, which made us feel targeted instead of welcomed. As a Black family, the treatment we experienced raised serious concerns about bias and discrimination. I fully understand the importance of safety rules, but rules should be enforced respectfully and equally for everyone. Families come to these facilities to feel safe and enjoy time together, not to feel humiliated, ignored, or judged. I will be contacting the district and administration for both facilities to formally report these experiences and seek accountability. I hope steps are taken to ensure no other family or child is made to feel this way again.

I've lived in Troy for a year and didn't know about this wonderful location…read more I came here to participate in a book fair to promote my CISSP book I didn't realize there was a pool here, weightlifting, computers, classes and more! I'll be back

we love it here but they fired my goat douglas hire him back pls he deserves it he deserves the payread more

Both of my girls love it here. The staff is friendly and are so amazing with the kids. Highly…read morerecommend

This place has definitely taken a beating over the years. That said; it has a nice sized gym,…read moregaming tables, gaming consoles, tablets and PC and many other amenities to keep kids of all ages occupied. I have only been here for Chinese ethnic events, so I have never met any of the regular staff, so my review is based solely on the state and contents of the facility.

My kids are on their third year attending the summer program at BGC and we've been pretty happy…read more There were a few instances last year of behavioral issues with kids not being addressed, but I met with the director and things improved. The program is very reasonable IF you don't need extra hours (regular hours are only 10-4). After extra hours and add on extracurriculars for 2 kids, I end up spending about $2400 for 7 weeks. Meals are not provided. Kids are split into age appropriate groups. Sports and other activities are offered.

The coaches are very encouraging and super helpful they helped me from just starting out to being…read moreon the team I would recommend them

I'm on the gymnastics team and it's so fun and it's now become my home. The coaches are so nice and…read moreencouraging. I wouldn't go anywhere else because I can't emagine not having gymnastics.

Staff was very friendly! About 8 courses of various levels. The difficult is definitely difficult.read more

We had a great experience at TreeRunner in Rochester Hills! The staff was incredibly accommodating…read moreand friendly. Unfortunately, the park had to shut down about 30 minutes after we arrived due to weather, but they handled it wonderfully by giving us a voucher to come back, plus an extra voucher for mini golf. The pricing was very reasonable, especially with all there is to do. We enjoyed the mini golf and loved that they also have a tree climbing course designed for younger children. It's a fantastic place for families, and I really appreciated that the courses are accommodating for people of all ages, shapes, sizes, and skill levels. We can't wait to come back and finish our adventure! Highly recommend!

Awesome place! The staff is super friendly! I've taken the little girl I nanny here for open gym…read moreand it is very clean! There is always a teacher present during open gym and she interacts with all the children. Lots of equipment for all ages! They also have a room for parties and tons of classes!!

Had a great experience with both my daughter's. They loved it. The staff is very friendly and…read morehands on with instructing the girls. It's chaotic (bc its a rotating gym), but definitely an organized chaos. They have their system down pat. Love that they have a ninja group for the little guys. Facility is large and spacious; and offers a great amount of equipment. There is also a large selection of classes offered for a variety of ages.

They have definitely gone downhill. It is very expensive. They do not support pickleball, we had to…read morebuy our own net because theirs was falling apart. They let the basket ball players cut into our time. When I asked for their help, they shortened the pickleball hours. The gym is dirty. The locker room is about 100 years old. In the summer, it gets very crowded. The athletic director and regular director used to get to know us and notify us of changes. Now all they do is change the calendar and call it a day. The front desk staff is unfriendly.

The summer camp was disappointing mainly due to the staff. Every day it was some else or a memo…read morehome about petty kid stuff. The staff doesn't seem to be trained well to handle minor situations. My kids aren't angels all the time but they also aren't terrible and they'll make u feel like they are. Additional staff training is needed in my opinion. We do not plan to return to this location for camp.