FANTASTIC service!!! I will always use FreedomPark 's Valet Service. I am amazed at how wonderful…read moreyour service was and is!!!!

I use Freedom Park every time I fly out of DFW. They are awesome! Absolutely amazing customer…read moreservice. I have only experienced two minor issues and their response was right on point. I am a very loyal customer.Makes me wonder if these negative reviews have them confused with the other service at DFW.

Sud Buster's is a total game-changer. They come to you -- home, office, anywhere -- and handle…read moreeverything while you relax. No lines, no self-vacuuming, no effort at all. Professional, thorough, and ridiculously convenient. Best decision I've made for my car. Book them now.

Another 5 star review for the books. They were on time and my jeep looked like it had just been…read moredriven off the lot. And whatever chemicals they use, my car smells so fresh. Have several other cars they will be coming back to clean. Extremely impressed with work product. And for the work, you can't beat these prices

This location is near my house and it's very convenient! I don't come as often as I should, but I'd…read moresay about 50% of the time I've received excellent service prior to the car wash. Majority of the time, they're very helpful in selecting the wash I want and payment. That's always helpful. They offer unlimited washes, if you're interested. But I don't get it because I don't have time to wash my car with the price of the unlimited washes. If you love having your car looking snatched, then this is the what you need. They have happy hour before 9am. Washes are half prices. It's a great deal if you're able to come. The car wash is pretty standard. Just follow the staff and his/her directions and you should be good. Put it in neutral and enjoy the ride. They always have towels available, powerful vacuums, and machine to wash your mats.

WARNING!! CAR DAMAGED IN CAR WASH AND THEY WILL NOT RETURN EMAILS, CALLS OR FIX CAR…read more You've been warned so if your car gets damaged here just know they will claim they will fix it and then ghost you. They refuse to provide an incident number and/or their insurance info. My car's spoiler was ripped off, cracked, and car scratched. Manager, Camden Hall, claimed to make an incident report and guaranteed my son they would fix car and send incident report via email by end of day, but we never received anything. Only AI bots answer phones, even at "corporate". Will have to take them to small claims court if you want your car fixed. Horrible! After research, looks like the ownership of the company is scamious as well. Goodluck if you choose to wash your car here.

Waitttttttt. Because I'm saddened by all of the negative reviews! I recently moved to the area and…read moreneeded a new car wash membership and debated on all of my options within a 5 mile radius - and something just drew me into this location. I literally chose a package without visiting first and - after my visit I'm glad I did! This location operates off your license plate which is sooo much better than places that put stickers on your car that take forever to remove. They handed me a little air freshener and wipe before going through the wash. (It's the little things.) There are several vacuum / dry off locations available. I'm obsessed, and can't wait to return. My car is gleaming, I'll share photos soon! But yes, visit! Form your ow opinion. Xoxo.

What a complete joke (scam?) of a car wash!…read more Paid for the most expensive wash. The photos are right after the one-mile drive home and are really all that are needed to explain and justify my one-star review. Looks worse coming out than it did going in! Usually when you get "the best" wash at a place, it's visually obvious what you're getting; it almost felt as if every car going thru this very short car wash was getting the exact same worthless wash. Then I GUESS the way they (attempt to?) give you the air freshener and dash wipes (THAT YOU PAID EXTRA FOR!!!) is the guy spraying your car right before you head into the wash barely waves something at you as he's spraying soapy water at your windows. Even if you realize what it was (I didn't until it was too late) you're expected to open your window?? It's as if the dude gets compensated for all those that he DOESN'T give away, because he had little desire to make it obvious. About the vacuums: I had to try three different ones to find one that had even the least bit of suction. Which was just that: THE LEAST BIT!!! It also appears as if non-paying customers can just drive up and use the vacuums for free which not only explains why so many were already taken but I'm sure contributed to the only open ones being worthless. Too bad Yelp doesn't have ZERO stars. What a waste of $23.

Arrived a little prior to them opening, so I ended up leaving to come back. They detailed my Range…read moreRovers interior and exterior. The cost was fair - they definitely made a difference. My seats are a cream / white color and they brought a lot of life back into them (which was my main reason for the full detail.) I would return. They kept my car for about an hour since I had a fuller package detail but I can't complain / I just grabbed an uber and came back for it lol. Excited to have been referred here by a friend! And can't wait to go back. Tip: bring cash it's easier to pay and tip! They do an amazing job. Xoxo.

Does anyone have contact information for the owner of this company? I brought my F250 in for a wash…read moreand they used a chemical on my 1500 dollar a piece rims and destroyed them. I asked everyone there for the owner's information and was told he was out of the country and had no contact info. I am beside myself. Not sure what I can do. Please please do not bring your vehicle to this establishment.

They do a fantastic job here! We've come in here, literally since the day they open. All the staff…read moreare friendly and helpful. It's absolutely a high-quality wash. We found getting the subscription works best for us! If you only wash your car twice a month, you've almost covered the subscription. If you wash it more than twice a month, it pays for itself! Currently, they're running several special offers, I've included them in the pictures which I've posted with review. I feel that they're a great value, no matter what, and the offers make them even better! I highly recommend not only the car wash, but the restaurant and the grocery/knickknack shop inside. While you're there, check out the restrooms. They are extremely high-quality in cleanliness and design!

CORPORATE has really missed their mark and should have NEVER messed with what was perfect!!!…read more What a disappointment this car wash has become over the past 2 months. It is no longer special! Now it's no different than any other drive-thru carwash. I noticed 3 weeks ago they started putting in less than quality brushes. The last 3 times I have gone through this wash, I am now having to pull the brush material out of the seams on the vehicle. They have stopped using the scrub brush on the front and rear of the vehicle. Get used to stuck on bug splatter! Yes, I heard the sales pitch of the new bug cleaning agents they have implemented, which by the way DID NOT remove any heavy bug splatter. I had to use their cleaning towels and a bottle of ozarka to remove it. They no longer tape your rear wiper blade down. Be prepared for that to be broken! They have removed the gentlemen who used to hand dry it after leaving the wash. The agents used in the wash/wax cycles do not appear to be as good. My wheels did get as clean as they used too. I was there last Sunday and they had 4 people cancel their memberships before 10am all disappointed in the way that the carwash has let us down on the quality of wash and service we were accustomed to receiving. Instead of focusing so much on their pressurized selling technique's for memberships, they need to get back to the basics of operating a unique and wonderful carwash. I hate when you tell them NO I do not want a membership they keep hounding you through the entire payment process. DO NOT stand their holding my credit card and proceed to give me a final sales pitch before handing it back to me. Also..... Why are you not allowing those individuals who already have a membership to just not pull up to the gate and proceed, instead you have a team over their trying to up sale those people too. You DO NOT need a team of 4 selling memberships. Common! What is wrong with corporate! Sad to say they want you to pay more for a wash that is nowhere close to the quality it used to be. Now that is humorous! I live in Fort Worth, so I would always wait to wash my car on Sunday because I'm in town that day. This car wash used to be unique and special! The team used to make sure you were treated right and took extra care to ensure the vehicle looked clean after leaving the wash cycle. That is no longer the case.... I have been a faithful customer for 5 years. I can honestly say this wash has lost their way and Corporate needs to wake up and give the customers the type of car wash they had come to love. I spoke to 3 team members at the wash last weekend expressing all these items of concern and they said that it was out of their control. This is why I am blaming corporate. The QR code on the wall is specifically for evaluation of the team, they asked me to not use that as it directly impacts them. I asked how to contact corporate and they did not know. They do not have a customer support team online. You must deal with the physical location manager. Absolutely missing the opportunity to have faithful happy customers.

Have tried both the Keller and Grapevine locations now using the wand side. Both are disappointing…read moreand neither produce enough soap. Your payment choices are to use their coins or use a credit/debit card. If you use the coins, any extra you have are non-refundable. You have to use cash to exchange for the coins as they won't accept quarters. Should you choose to use the credit/debit card option, there is a $25 hold against your account (Check near the reader) & a minimum. Several times I have seen people not realize that you have to manually stop the credit/debit card reader or it keeps going. If you complain, they will offer you a $5 credit only if you download their app. Guess what?, you get a $5 credit anyway for that. For daily drivers, I find the car wash next to QT off Basswood drive is 100% better. For the more expensive or classics, I'd stick to cleaning them at home or having them detailed.

I'd give it 5 stars but this man came up to me who kept asking me for help yesterday and I had…read morealready told him how to use his card it was weird and he was in a black shuttle vehicle. I come here to wash my Tesla quickly and leave.

Great service and always reasonable time and love they have a shoe shine guy available Monday-Fri…read morein the mornings!

If you're looking for a super quick, half ass car wash, this is the place for you! Spent $30 on a…read morecar wash, got in my car and they didn't even wipe my kids dusty shoe prints off the seats! I was in and out in five minutes... Which is nice if you're in a hurry, but not so nice if you're actually wanting a clean car at the end of it.

I visited this location 2 weeks ago. I just had bought my car and drove it from the dealership to…read morethe car wash. I went through the wash, and I got out to spot dry afterwards and noticed a bunch of paint chip marks on the hood of my car. I went inside and received "help" from Johnie. I brought him to my car and he instantly started chuckling, told me the chipping didn't happen at their car wash, and continued chuckling asking me what do I expect from them. Told me they will deny my claim but we can go ahead and try. He gave me his personal phone to do the claim and as I'm filling the claim out, he starts receiving messages from "Princess" cussing him out. The whole experience was extremely unprofessional and unhelpful. He told me I'd hear from his manager within 3 days. It's been 2 weeks and I've yet to hear back. The least Johnie could have done was refund my car wash. But instead, he laughed in my face. Do NOT recommend this place. Find better employees.

On Sunday May 4th I stopped at their Irving location with my wife and 3 kids. I was viciously…read moreattacked by the GM Antonio. He started beating on my car window and went berserk asking for me to roll down my window. At this point my wife and kids were terrified. I had to call 911 in order to be safe with my family. As of today, May 8th, I have made several attempts to reach corporate to no avail. At this point I am considering to look for an attorney. Does anyone know any good attorneys that can help holding them accountable for this? If it wasn't for my car window I don't know what would have happened to us. I tried taking my vehicle to another car wash but my youngest 5 and 6 were terrified as soon as I approached it.