I visited this location 2 weeks ago. I just had bought my car and drove it from the dealership to the car wash. I went through the wash, and I got out to spot dry afterwards and noticed a bunch of paint chip marks on the hood of my car. I went inside and received "help" from Johnie. I brought him to my car and he instantly started chuckling, told me the chipping didn't happen at their car wash, and continued chuckling asking me what do I expect from them. Told me they will deny my claim but we can go ahead and try. He gave me his personal phone to do the claim and as I'm filling the claim out, he starts receiving messages from "Princess" cussing him out. The whole experience was extremely unprofessional and unhelpful. He told me I'd hear from his manager within 3 days. It's been 2 weeks and I've yet to hear back. The least Johnie could have done was refund my car wash. But instead, he laughed in my face. Do NOT recommend this place. Find better employees. read more