This is the second time we have used their carpet cleaning services. So thorough, efficient and…read moresuper attention to detail. I am impressed & think you will be as well!

Brandon did a great job cleaning our carpets. I am grateful for his service and attention to…read moredetail. I would highly recommend Deep Steam Carpet Cleaners if you are looking to get your carpets cleaned. They gave us a good value for their service. I was impressed with the equipment being used to clean with hot deep penetrating steam and strong extraction equipment lifting the dirt out of our carpet. Glad we scheduled with Deep Steam Carpet Cleaners and will do so again when needed. Thank you!

I recently had the carpets cleaned in a two-bedroom custom executive home. Excellent work at a…read morereasonable rate. I'd hire them again.

I really wish I had before an after photos! I wasn't home but my husband was, to interact with…read moreChuck. Word is that Chuck was pleasant and I can attest that he did a great job! I hadn't asked for a quote ahead of time and feel that it was a very fair price. He took care of pet stains and wine stains. I will definitely have Chuck come back when the rest of the house is cleared enough to expose enough carpet area and for regular cleanings. Thank you, Chuck!!

Very limited cleaning. The office never looked cleaned, even the window sills were dusty and…read moreneglected. + The owners were very aggressive, but not with their cleaning.

We have had some difficulty finding a good window washing service since the people we used went out…read moreof business, but FINALLY we hit pay dirt with Excel. Jason made a site visit, gave us a detailed estimate, and gave us an appointment with only a short wait. He and his crew came on time and charged the price they had quoted. They didn't leave anything behind, they were very professional and personable, and they did a really outstanding job. Not only that, but they were nice with our dogs. Who could ask for more? Fair price, on time, friendly, great job. Definitely 5 stars. Highly recommended.

I found this company using Angie's List and received a good deal through them. Scheduling and…read morecommunication with GR was definitely not a problem - they were prompt with their responses and very professional. On the day of my appointment, Antonio arrived at the agreed upon time and got right to work cleaning our carpets. I was impressed with how quickly he worked and yet how thoroughly the carpets were cleaned - they looked and smelled SOOO nice! I will definitely use Antonio & GR House and Office Cleaning again!!! Thank you!

Antonio did a wonderful job cleaning our carpet when we were moving out. He removed the pet stains,…read moreand left the carpet super clean. It looked like new again! I plan on having him clean our carpets a couple of times a year as the price is so reasonable. Highly recommended!

Unfortunately, this is one of those "If I could leave zero stars, I would" situations. I'm dealing…read morewith a severe injury and in bed most of the time, so I will often limp to the kitchen make some food and then bring it back to bed and eat in bed, so over time there have been spills on my carpet that I just couldn't deal with anymore and I ended up having an available day where I could have them done and I really wanted to get it done right away, so I went on Yelp to get a quote and unfortunately when you do that, Yelp splinters out your 1nrequest (intended for 1 company) to EVERY company in that category, so you get bombed by responses. Kirk from Steam Tech was part of that blast of text responses and said he could come the next day. I was happy about that, but that should have been my first clue that he didn't already have something booked, because all the other companies could not do it on such short notice. I asked him to do just the walkways/exposed areas in my bedroom which came out to be about 80 square feet since the whole bedroom is a 168 square feet and it was only about half the room that wasn't covered by large furniture, an 8 x 8 area rug, and a 9 x 11 area rug. He quoted me $180. When he arrived, I asked him if he could also do a very small (3 x 4 feet) area rug, right inside my front door, a small ottoman (about 2x4 feet), and just the end of the couch (not any cushions which I removed the covers of and washed in my washer) but just the armrest of the couch. He said he could do it all for $200 total. I also had asked if he could do a second fabric ottoman In my living room which he said he would do as part of my ad-ons for an extra $20 and he never did, but I didn't realize until after he left. Everything seemed to go fine, except for when he left the largest area rug (which was part of the initial quote and one of the 3 main priorities for me) had ripples all throughout it. I asked about it and he said "If you vacuum it, it will smooth them out". Well, I have vacuumed several times over the last 8 days since the service and they won't come out! I'm recovering from a triple-fractured ankle and am very limited in my mobility and shuffle around the house with a cane, so every step is scary and dangerous even on flat ground with no extra trip hazards. I messaged him today (8 days after the service) and told him that the bumps in the carpet are making me trip and almost falling and hurting myself even more. His response was "You just need to stretch each corner out the way it was". What??? If vacuuming it is not going to pull them out, I don't think I can just pull them out like the hulk with my own arm strength. It is dried and frozen with those ripples, so it has been stretched out and it won't smooth back to the original flat (and safe) area rug. THEN he said " That was actually a freebie so a refund would not be needed". WHATTT???? That was actually the largest surface area that I needed to have done and was part of the original quote! Also, he claimed to have extra strong suction equipment that would remove most of the moisture and dry quickly, but it took over a day! I couldn't move back small furniture that I had moved out of the way to reach the carpets for cleaning (which again was dangerous for me to have to limp around that those items that were in the walkways of rooms) while I was waiting for everything to dry for LITERALLY 24 hours. So the whole "freebie" claim is bogus since that was literally one of the 3vmain areas that I had messaged him about in order to get the quote and it was one of the main reasons I wanted to get my carpets cleaned. Very shady and unprofessional! It definitely was a red flag when I paid and the charge from my bank was from 'Drain Point', so it seems like maybe he was a plumber who probably wasn't making enough money doing that (which doesn't surprise me given his business practices) and now is trying to clean carpets instead, or maybe doing both at the same time, which again is a red flag if thats the case! Now it makes sense why he had NO REVIEWS on Yelp. There was another great company that actually couldn't fit me in for weeks called Steam Pro, and I had so many people responding to me that I got it mixed up and when Kirk texted me I got it confused with Steam Pro because I was getting blasted with so many messages from all the different providers and since Kirk had no reviews for Steam Tech, it wasn't even on my radar - and now I know why! I will attach the pictures of the damaged area rug I had done, and also include the screenshots from our text stream today. BIG REGRET using somebody with No reviews on Yelp who was available for a next day carpet cleaning, and now I see why.

The owner Kirk was very professional and did an outstanding job for my client on their move-out…read moreclean. Happy to report the client received their full deposit back. I highly recommend this company for carpet care and steam cleaning tile and hardwood floors.

Richie was FANTASTIC from start to finish! I have had multiple cleaners come clean out carpets and…read morenone have provided service like Richie!! We had a couple of deep stains this time and he said it may take a couple of cleanings to get it up, so if it resurfaces in a month or so just give him a call and he will come back and retreat it. No cost. Very personable, detailed, and quality service! Will definitely be using him again! Thanks Richie!

After 30 years in this business Richi knows carpets. Years ago a friend who owns rental properties…read morerecommended him. She told me he works miracles. He tells me what works best for different types of carpets. One of my area rugs needed a different type of cleaning so he recommended taking it to Old World Rugs for targeted cleaning. I appreciate that he is careful with his equipment in my home. I don't choose the cheapest carpet cleaner because I want the best cleaner who takes good care of the carpets in my home.

Maggie Rodriguez, Ivan Tapia, and staff did a stellar job in readying my former residence for move…read moreout. Maggie and staff were total professionals at cleaning my former residence top to bottom and even fixed minor things that needed fixing. Ivan did a remarkable job cleaning all the carpets even the loft. I am most impressed with Maggie, Ivan, and staff. They work hard and did their best to ensure I get my security deposit back. Thanks so much Maggie, Ivan and staff. You definitely earned 5 stars.

I had an appointment yesterday at 5:30 p.m. to get an estimate on cleaning my house. At 6:00 p.m…read more I texted and got no response. I then called and the phone was answered by a man who didn't know what I was talking about. He put a woman on the phone who also didn't know anything about my appointment. I have never gotten a response to my texts or calls.

We had a fantastic experience. The gentleman who helped us not only got out the stains, he helped…read moreeducate us about what to do next time. Very respectful of our space and used a lot of caution when cleaning. He was communicative, reliable, and got the job done. Will absolutely use again in the future.

Howard from Pioneer just left after cleaning 3 carpeted rooms and a small area rug in our home. He…read moredid a wonderful job, thorough and exhaustive. He was a great communicator of what to expect, what he observed with the carpet, how to maintain the carpet, etc. . He was definitely knowledgeable about the carpets and rugs, the different cleaning processes, potential hazards, best practices et al. Howard also came to give us the estimate and he was just a thorough and professional. The process from setting up an appointment for the estimate, setting up the cleaning date and the cleaning itself was so easy and seamless. Both my husband and I are so pleased with the work, the service and the reasonable pricing. We would definitely recommend this company.