I've been to this Flagship location 5 or 6 times now. It's important to set your expectations; this…read moreplace is a car wash and they do have so even their most expensive option is still a car wash and not a detail. That being said they do have detailing packages available. I think flagship is a great option if you want quality results at a predictable price and time frame. They don't get every spec of dust or crumb and the windows don't always come out stellar. But if you point it out they will take care of it. Anything above that would be a detailing package, which also seems reasonably priced but I'm yet to try. I've also dealt with their customer service when I've called their website number. The lady was helpful, friendly and attentive. She made me feel like they valued my business. That encounter was a big reason I continue to go back.

Herndon location paid the ultimate one $44 I believe they don't even wipe down the doors the…read morecupholders are still dirty might as well pay for regular. Service is awful I would try a different location. The seats are simply wiped not even cleaned well. $44 down the drain

Decided to try them again after I heard from a friend that their service got better. I was…read morepleasantly surprised by the service.

This is my second time coming here. And this second time the staff members were very tedious over…read morethe cleaning from inside and outside. Effective, affordable, and structured with a system on who does what.

The Manager & Customer Service was amazing! They were very punctual in assistance, they gave me a…read morediscount & coupons to help aid with the cost for any New guest! They made me feel like a VIP Member to their service! they treated me with absolute utmost respect & so much favor welcoming attitude! The Service was so excellent, they made it to pedigree value with great production! So thankful for this car wash establishment!

Fast, friendly, vacuum interior, wash mats, dry after wash, scrub tires........that's…read moreenough........zzzzzzzzzzzzzzzz

Been working with this crew since 2021 when I bought my lil' precious 2010 Audi S4. Phenomenal work…read moreevery time. I'm sadly selling this magnificent vehicle--given the DMV is the worst place in America if not the world to drive a car of any value or one you remotely care about--and they got it showroom ready in a few hours. I actually stuck around the shop to watch them work and they were all cool af and speak with. I plan to take my next vehicle there at least twice a year for their signature detail work. Well done all, you're the best.

I had the "Mobile 1" team come out to Ashburn to clean and detail my car. They were fantastic…read more They arrived early and worked on my car for over three hours. They were able to buff out a small spot on the right quarter panel and made the car look and smell as good as it was in the showroom, when I bought it. Highly recommend VA Auto Spa and, if possible, I will ask for the Mobile 1 team when I book them again. Very happy with the results.

Wow. An amazing job how they cleaned all the road slat off my car. Running boards are clean…read more Everything was awesome. Worth the cost compared to detailing at a physical car wash.

We received requested services and they were able to work with us in a timely manner. High quality…read morefor the price and would highly recommend to another! My wife and I got the premium package and were very pleased with the before and after once we completed a cross country trip with dogs.

Best customer server I love coming here staff are so friendly and helpful they always doing a…read moreamazing service

I have been coming here for a few months ago. I was fed up with flagship and never looked back…read more They have the best employees who take care of my car as well as their own.

Mario did an excellent job! My seat was in really bad shape, but they managed to make it look great…read moreagain. Really impressed with the effort and results.

I did not get to use Think Eco for their detailing service because they made it incredibly…read moredifficult to schedule an appointment. Starting with their dilapidated website, which contains no helpful information. Despite offering to book online, the website is non functional. Instead I call a phone number on the website. I get a "hello". Maybe if I was a business I would answer the phone more professionally. Did I reach a car detailing service or a pizza place or just some random dude. The lack of professionalism continues. Once we get past the initial awkwardness, they offer a same day appointment. I am asked to text the details (phone number, email address, car info) to the phone number. Basically, I've got to do all of their paperwork for them. They don't respond to the text. I don't know if I've been confirmed for the appointment or not. They eventually confirm the appointment after I prompt them I contact them. They estimate 2 hours, so I bring my whole family on two cars and drive 30 minutes. Their location is in a mall parking lot. Not super professional either. Now that I've arrived, they tell me that it will take longer than expected and they can't do it until Monday. It has already disrupted my afternoon. Despite my frustration with wasting an hour with nothing to show, I ask them to send me a quote. They never did Seems like a shady business that makes false promises. Won't put anything into writing. Buyer beware!

Flagship has let me down so many times I think this is it for me I need to find a new car wash that…read morewill do interior and exterior I pay $75 for the car wash and Tier Xterior these people didn't even touch the spray bottle to touch the seats to touch the console even my steering wheel I still see the same stuff on it when I took the car to them I have to go back and tell them hey come clean the car cuz the car is not clean They already came out a second time After the thing went through the inside where they didn't clean the car I am over this And this is not even enough to be detailed this is basic spray and white with tile when the guy seen the other side he started cleaning the driver's side even heat commented that they didn't do it this is just terrible don't do not go to Flagship I would not advise getting the membership because you will be wasting your money

If you're expecting first come, first serve, you may want to reconsider…read more Those with memberships go ahead of those without, regardless of who is next in line

They did a reasonably good job exterior and interior $40 which is far less then Flagshipread more

I had my Range Rover washed here this morning and they did a great job like they always do. I've…read moreprobably been here five times since last spring, and the wash here has always been excellent. Today there were 4 people doing the final wipe down and finishing touches for the wash. Since I've never been sure how many times I would need the car wash throughout the year, I've been paying as I go. They do have semi-anual and annual packages that have a better value, and perhaps I will consider that option for next year.