Everthing, the service was very good. Good location also. Honest and reasonable prices.

Terrible customer service the clerk was on phone his phone not helping telling me to wait to put my card in right when I was putting it in the card reader machine was very disrespectful to customers. read more

Might as well just wash your car with rain. I did buy the cheapest ($10) wash, but wth? I guess I'll just get a cup of water from McDonald's and rinse it off myself. Front was ok. read more

McLearen Shell - Auto Repair Near Me - Herndon, Virginia

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- The gas prices are 0.20 cents higher than the station (Exxon Mobil) across the street. - The car wash had an attendant that was fixing one of the automatic spray bars, so I was just sitting there 10 minutes being the only car in line for a quick auto wash. - The attendant started wiping down my car with a hand brush, using soapy water from big drum buckets. lol?!?! - The hand brush caused light scratches and swirly marks on my paint. - The car still had a lot of dirt, grime, and salt on it after the wash. + They accept Fuel Rewards or Giant Rewards. read more

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Easy gas station that's about 3/4 of a mile from Sully Road and is probably one of the last gas stations before you get to the Dulles airport property. Easy in, out requires some planning. Pump area is wide enough for two cars, the gas pumpted quickly and the receipt printer worked. That's A-OK. read more

McLearen Shell - McLearen Shell in Herndon VA - Auto Repair Near Me - Herndon, Virginia

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I took my car to get new front brake pads and rotors the week of 7/17. Upon picking up my car, I notice the back right tire was completely flat. I addressed this with the Manager (Ameen), who told me he had nobody available, and instead of addressing the issue he abruptly left the shop. I waited around for 30 minutes, and then went around back to find a mechanic myself. A kind gentlemen took a look at my car, and found a screw in the tire and an identical one nearby my car in the shop's lot. He then "plugged" the tire and sent me on my way. I left a message for the shop owner for when he returned. When I talked to him a couple of days later he refused to take responsibility, regardless of the fact that it was a new tire with less than 5K miles, that he left it to me to get someone to fix the tire, and that the tire was damaged on his property. I've been a loyal customer of this shop for over 5 years, and am disappointed I have to take my business elsewhere now that Josh (the former shop manager) is gone. I encourage others to reconsider continuing to bring their cars here in light of the management change. read more

STAY AWAY. After getting an emissions test I sat in my car and there was this plug on the seat. I asked the inspector if it was his. He hesitated, said yes, and took it. Around 15 minutes later my friend calls to tell me he is coming by to get an ODBII reader he left plugged into my car from a couple days ago. Turned out the device that the inspector told me, to my face, was his was my friends device. I went back and the manager said there was no way to contact the inspector until Monday. I told my friend what happened and he wanted it back. It took him several calls, and a threat to report the inspection station to the state, in order to get the station to look into it. The manager was now able to get in touch with the inspector and my friend was able to get his device back. Instead of apologizing for a misunderstanding, or simply getting the device back, they tried to call me a liar and, ultimately, told me never to come back for an inspection again. If the management will, so ardently, support one employee taking advantage of a customer's ( my ) ignorance, you can bet they have, are, and will be taking advantage of other customers as well. read more

I only put a star because it's required to. This establishment has changed for the worse. The manager of the mechanic shop is horrible. He does not know how to talk to customers. Very rude and disrespectful. Ive had my car serviced here a lot. Was my go to when Josh was there. I was shocked when I found out he's no longer there. When he left. The professionalism did as well read more

My review is for the car wash. The car wash here to me is one of the best ones in the area. It's a touch less wash but the guy will clean your car however you want for a little extra tip. I usually give him a $10-$15 tip and he will brush your rims, windows, and dirt off the bottom of your car when I drive my regular cars. I still tip him when I drive my nicer car to clean the wheels but I go through the touch less with no body cleaning. read more

Got inspection here. Asked for some air in my tires from two people. They both refused a 1 minute ask! Really rude too.

Had a car inspected by Trung Nguyen. He failed the car due to "both side front lower control arms bushing broken", and then refused to explain this issue. Ended up getting a second opinion and they found NOTHING wrong with the suspension and passed the car inspection. You know that feeling that sometimes you can't trust your mechanic? Well Trung Nguyen is the epitome of that. It looks like there are other mechanics at this location that are more trust worthy based on reviews so I recommend using them or go somewhere else with a car inspection or issues. read more

Okay, so I came here to get gas about three months back and I bought a car wash with my gas. Usually get a car wash that day, but it was very busy. Everyone had the same idea as I did. I am a very busy person so the next time I came to get a car wash it was busy again! So now it's three months later and I went to go use my car code and noticed that my code expired! I paid 12 dollars for my car wash, but I would have never thought that it would expire. So I said hay let me go in and talk to someone about my problem and they said no that I should come in within the time frame! This was very disappointing!!!! The crazy part is its just water and soap! Is it really worth it!!! Stay away unless you want to get ripped off!!! read more

Go here for the car wash. Gas up and get a discount car wash. There is an attendant who will scrub down your tires and get the major dirt off. It's a touchless wash and does a very good job. read more

I wrote a report about the car wash guy last year and gave them five stars... But should be clear I gave him five stars. This gas station itself sucks. The pump takes 30 seconds per gallon so it's taking me a full 8 minutes in the rain to fill up my tank. Ridiculous. They need new owners or some thing because the folks working here now don't give a damn... read more

I recently took my car here for state safety inspection and oil change, and was impressed with the level of service at McLearen Shell. It's an old Toyota that I use as a commuter car, so I wasn't sure how much work it would need to pass. Josh looked it over *before* performing the actual state inspection so that they could tell me what was likely to pass or fail. That way, they could fix what needed to be fixed and order the parts proactively. I came back the next day, when they got the part in, and they were able to install it and get the inspection done first thing in the morning. If you have a little time to spare and don't want to drop off your car, this gas station also has a dedicated inspection line where you can wait in your car. Also, a nice bonus: the gas station is open 24 hours so you can drop off/pick up your car in the evening or early morning and leave the keys with the gas station cashier. McLearen Shell makes inspections hassle free and they seem very honest - I'll definitely be back! read more

This review is for the state inspection service. I have made the mistake of going to other places because they were closer and the other shops have always tried to manipulate me into getting unnecessary services I don't need. This shell location was easy, quick, and organized. It's first come first served and they have a dedicated lane to drive through for the state inspections. I went on a weekday in the afternoon and the whole thing including waiting a few minutes while the car ahead of me was inspected was 30 minutes. The inspector was courteous and you can wait inside the gas station mart where there are few chairs. Payment is easy at the front counter. read more

Best shop I've ever been to. Everyone is so nice. Tony helped me with a nail in my tire this morning, was able to pull it out and find that it did not reach the air, sent me on my way and didn't even charge. I go there for all my service needs, as you can trust these guys, they are truly the definition of a place you can count on. Thanks so much as always! read more

I agree with Sukumar and Marting. I typically don't write on Yelp about places not related to food... but I believe this place to be so awful I had to write. I went there for an easy oil change and figure i'd ask them to check my AC. That grumpy old man was like... "It's not free! That cost $50. Free part is taking the temperature." I'm like... dude... you've got to be kidding me. 1. Advanced Auto Parts does it for $25. 2. Japanese Auto Care where I normally take my car will do it for free. There's no reason why I should have to pay $50 for you to trouble shoot my car. Seriously... that grumpy old guy is bringing the business down on that place. read more

Kendall is by far the best mechanic in the area., and the only reason I go to this shop. He's honest and reliable . I wouldn't trust my car to anyone else but Kendall!! read more

The station just replaced an inefficient $1 air pump with a new one at $1.50 per use. Slow, weak, and will not fill your tires in one go. The Exxon across the street has one that costs $2 and is no better. read more

Wanted to support local business, but seem this repair shop too greedy, the price same as car's dealer, over price if your compare with some shop down to Eden St. as same work. Be fair, and less greedy then you'll get more business, no need to send out coupon or waste money on discount book. read more

Highly reccomend to anyone who needs inspections. The guy we worked with was super helpful and thorough. We didn't have to wait long and made sure we knew the important things we needed to get fixed and was very fair in his report. I would trust him with all of my future inspections. read more

My office is right across the street so most of my coworkers have used and recommend this service station. I dropped off my truck for oil change and state/emissions inspection. I ended up needing new brakes & rotors to pass. The mechanic was super friendly, honest & knowledgeable. It ended up being very reasonably priced & bonus! I even got a discount on the break pads, they were on sale :) read more

Thanks to Mclearen Shell team members, Josh and Soley, who plugged a hole in my tire and had me back on the road in 5 minutes. Josh told me to stop by and Soley promptly found the bail, removed it, and plugged the hole. Appreciate the great neighborhood service! read more

Saturday August 17-2019 I had the 90k service performed on VW . During that time Kendall the mechanic @shell also addressed the Air bag light that was on and that I had previously had taken to The dealership and was charged $129 for it to not be fixed instead they turned off the light and then pinched the wires as you can see by the enclosed picture , turned out to be a horrible experience at the dealership , however Kendall @ Shell was very professional and addressed the issue and it didn't cost me and arm and a leg . I would highly recommend Kendall as he's very professional and knowledgeable and is fair and honest which is rare these days to find a mechanic that possesses those qualities . If you need a good repair shop look no further and ask for Kendall to perform the work needed you will not be disappointed. read more

McLearen Shell - Yellow wire pinched under bracket causing airbag light to come on and possibly air bag to malfunction . - Auto Repair Near Me - Herndon, Virginia

They called me and said my car was done before 5pm. I went to pick it up at 7pm and they had lost my keys and were unwilling to do anything about it and told me to come back the next day. Complete disrespect for my property and my time. Years ago when Chuck ran this place it was good - do not expect it to be the same if you're going back read more

I love this station the people that work there are funny and friendly and has good car wash and auto shop

The nice gentleman working there helped my wife and I wash our truck. During the car wash there was a mechanical problem with the car wash that had to be reset. Upon driving out to inform them, he was already standing out with a smile on his face and turned it back on for us. He went the extra mile by standing there to ensure the car wash ran the full cycle. Keep in mind this was all of the 4th of a July! Made our 4th!! I'd give our experience 10 stars if I could! read more

I've been getting gas here for years thanks to the Giant points program and only recently started using them for service on my 15 year old Toyota. Most recently, on July 2, I brought my car over at 4pm because the battery wasn't holding a charge. I fully expected to leave the car for the weekend since it was a holiday the next day and it was already almost the end of the work day. Imagine my delight when Steve Sladek (the manager) waved over a mechanic and had the car looked at right away! They did all the testing on the spot and even better news was that the only problem was a sick battery. He replaced it and took care of some other little issues that older cars have, and I was back in business in 30 minutes!! This is not the first time they have pleasantly surprised me with both the service and pricing and Steve and his crew are now my go-to guys for car issues. I totally trust him and it's a huge weight off my mind to know that when my car needs some TLC, I've got a guy! read more

Great job - I had an older vehicle and they were able to make repairs to keep it safe, and able to pass inspection - all at a very fair price. I highly recommend the McLearnen on Centreville Road to anyone needing correctly done car repairs at a fair price - thanks so much - Doug Kister read more

Stopped for gas and got out of there as fast as possible. The pumps have the annoying video playing ad's with loud volume. The user can not turn it off or turn the volume down. I am tired of being marketed to and videos are very annoying. Loud ad's are very annoying. I am already spending over $50, so give me a break, will you!!! They are so greedy for an extra few cents of revenue that they don't care if they annoy every customer that goes in. I'll never pull in again, even if I'm out of gas. There's another gas station across the street, even though getting out of its parking lot at rush hour is no treat. It will be better than the video at the pump of this Shell. These people can go to .... read more

Nothing less than 5 star for their service. Steve was really honest of what I need to do in my car. I went their for regular oil change as well as wanted to know why my check engine lamp were on. He told me that they will do diagnostic as a part of oil change and will let me know if there's any issue. Unlike jiffy lube or any other service stations I have been to, they charge for every small thing and will try to sell most of their add in service apart from regular oil change. I would definitely recommend others to come here if you really want someone to check your car and not sell their product any services alone. read more

Once again, the professionals at McLearen Shell have saved the day. I took my MINI to the dealer in sterling to get my complimentary oil change and standard service. They talked me into a $250 coolant flush (I didn't need at 52k miles) and told me I needed about another $1500 of repairs. After reminding them for the 3 time I have the maintenance plan, they repaired one under warranty. This is when the honest professionals at McLearen Shell saved the day. I took it there to verify my service was done and have the car checked out. They found a MINI service bulletin that specifically said my issue did NOT need to be fixed....and certainly not for $1000. I think I have finally learned my lesson. I will Always go here for all work. It's rare to find such honest professionals! read more

Just a great job. Not only completed exactly as requested, and done right, but they also responded to a last minute request to install wipers that I purchased...and it was complimentary! Pricing for the work done was lowest that we found (including the shop across the street). Highly recommended. read more

Had a worst experience this morning with the gas station cashier at 6 am. I told the cashier that the tire pump didn't work and was told "so what?"...I coudn't believe what I heard...so I courteously told him again that the pump was broken then he yelled at me saying "do I need to say the same thing twice?"...I'll never use this station again... read more

I called them around 4:10 on July 16, 2013 to ask if they had time to complete an emissions test. They said absolutely so I made the 10 minute drive. When I got there, the sign stating the State Inspection and Emissions testing station was closed. The cashier put two and two together and motioned me inside. She said she would ask the mechanic if he could complete it. A minute later the mechanic Randy stormed into the snack shack and acted like I had personally offended him. He yelled "YOU CALL AT 10 AFTER 3 [sic] AND EXPECT ME TO DO THE EMISSIONS". I responded, "I expected you to do the emissions because I called first and was told you would be able to." He kept yelling at me during which the manager walked out of his office and said "It has been hot and a long day and Randy wanted to close at 3" to which I replied "Is this how you let your employees treat customers?" He just shrugged and told me to come back tomorrow. I told him absolutely not and I would take it elsewhere. My family has been coming here since we moved to the area in 1992. Now we are going to exclusively use the Exxon by the Kohl's in Herndon. read more

Sukumar, I could not agree more. That guy is a jerk. That old man who works at the state/emissions inspection is so grumpy and cranky. I had new headlights installed in my car before coming there. He charged me and failed my car because headlights are not original. I went to other place and they passed my car with no problem. First, I felt bad for that guy since he's old and still has to do hard work, but after failing my car for silly reason and giving me the attitude like "I have power to fail your car", I have no pity for him. read more

The guys at the state/emissions inspection area here have severe attitude problems.

I have been taking my cars here for repair work since I got out here in 1998. They have always done excellent service, and I have been surprised at the level of work they can do at this little gas station. They've replaced a windshield, troubleshot electrical problems, replaced a mufflers, catalytic converter, alternator, tires, full preventative maintenance and all safety and annual inspections. I'm writing this review today as my wife just took her car to the Toyota dealer for a safety inspection. Toyota told her she had so many things wrong, that the price would be $3650! She brought the car here to McLearen Shell, and they laughed at this quote. They gave the car a thorough inspection, and she only needed new tires. The rest was completely fine. So she only needed to pay $500 for the new tires. Having a mechanic you can trust is such a great thing to have. If they allowed 10 star ratings, that's what I'd give the mechanics here. Some other reasons I like taking our cars here: - Since the gas station is open 24/7, even if the garage is closed, you can drop off and pick your car up anytime you like. - I'm not sure if its always the case, but they sometimes have loaner cars they have given us for free. A great thing to have when you need to drop your car off and they need a day or two to do the work. read more

I've been using this Shell station for over 5 years for all of my inspections. The technicians are always honest and professional, especially Mr. Khang Nguyen, who has helped my wife and I on several occasions. Get your inspections at a station that doesn't do maintenance and where the staff is excellent. Go to this Shell. read more