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    Eye Care Specialists

    3.7 (6 reviews)
    Closed • Closed

    Services - Eye Care Specialists

    Eye surgery

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    Parrelli Optical - On site Eye Exams

    Parrelli Optical

    4.7(63 reviews)
    0.0 mi•West Roxbury, West Roxbury Center
    •$$

    Second time coming here for my eye appointment. Last year, the female optician was rude to me when…read moreI arrived for my appointment, and when I picked up my glasses. But I attributed it to maybe she was having a bad day or something. When I picked up my glasses, she just handed them to me, and when I put them on, they were so obviously crooked on my face. I told her they were crooked, and she did a BIG HEAVING SIGH, took them from me, and went back to adjust them. She returned, they were still crooked, and she reluctantly made a second adjustment. She acted like I was annoying her. Zero spirit of service. I recently went in for my annual appointment and things went downhill from there. The same optician was curt to me, mentioning to me that the doctor was running "a few minutes late". Understandable. I asked a few clarifying questions to the optician about timing because there was another appointment going on, and another person waiting there, and she started to get combative and nasty with me. And then, wait for it, she called me "honey" in a derogatory manner. Yes. It's 2026 and a female patient is being called honey by a woman who is clearly unhappy at her job. I asked, "Did you call me honey?" She said "Yup!". I asked her to cancel my appointment. Sadly, I really like Dr. Ding here, but I'll just go back to my prior eye place in my old zip code. I predict that this employee has gotten away with a nasty attitude for a long time. Sometimes, workplaces have people like this.... you know the type, the miserable witch everyone knows is unpleasant to everyone.... and somehow, they are allowed to stick around because nobody has the guts to correct poor behavior. Nasty work. Nasty nasty work here.

    Like others have noted, this place went downhill ? 6 years ago when the management changed. I still…read moreappreciate the exams I receive from Dr Ding, but it is now a terrible place to buy glasses. They sent the progressive lenses out, and did not complete the order that I had purchased: [no border frame color]. In addition, they assured me that the Silhouette lenses would be identical to the ones I purchased elsewhere, but the new lenses did not have the same coatings. Finally, when I picked the new glasses up, the woman who did the adjustment bent the frames unevenly. She obviously did not know what she was doing. I needed to go to a different optometry shop to get them fixed. I will never buy glasses from this shop again.

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    Delia Sang, MD

    Delia Sang, MD

    4.4(20 reviews)
    5.0 mi

    It is a privilege to write about Dr. Sang and her team. Not only is Dr. Sang an elite and amazing…read moredoctor, but she shows compassion and really cares. Sometimes, that makes you feel better and is more needed than the treatments! At a time when I feared losing my vision due to macular degeneration, she was reassuring and supportive , and always answers my never ending list of questions, and with patience. Another side of Dr. Sang that I recently learned about is her mentorship. There are a group of young college grads working there who are taking a gap year and preparing to get into medical school. She is so giving and proud of how many of these interns have gone on to great careers. Each time you go for an appointment, it's a "major production." There are so many steps in the process and I have come to understand why it takes so long -- they take no shortcuts! There is a huge staff that supports Dr. Sang and each one has a specialty, from the people who answer the phone and make appts. to the people who do complicated eye scans. I don't envy the appt. people as everyone seems to want a different time -- including me -- and it's hard to make everyone happy, although they try. I guess my only complaint is that I wish I could turn back Dr. Sang's clock about 25 years so that she'd be in practice for another 25+ years. While she is around, I feel incredibly lucky for her to be my doctor!

    Dr. Sang is the best doctor of any type that I have ever had. She is extraordinarily thorough,…read morehighly skilled, and takes as much time as necessary to go over every detail. She is also extremely warm, compassionate and can explain complex problems in a very clear way. I have been seeing her for many years ever since she did emergency laser surgery on me after an accident. Yes, sometimes the wait is long, but you are told in advance how much time to allow for your appointment. It is absolutely worth the wait if you want the most comprehensive, experienced evaluation/follow up. All the staff are great. Monica is a gem and all the technicians and students revere Dr. Sang, for good reason. I always take Dr. Sang's recommendations regarding other aspects of my health as well. She looks at my general health and reviews all my test results and gives me solid, thoughtful advice.

    BostonSight - Bita Asghari, OD, FAAO

    BostonSight

    4.1(7 reviews)
    4.1 mi

    I was struck by an auto immune disease called Stevens Johnson Syndrome back in March 2017. Both my…read morecorneas were scarred by inflammation and my vision was significantly impaired. My ophthalmologist told me wearing the Prose device was my ONLY hope of restoring vision. After under going six months of unsuccessful Prose treatment at USC Eye Institute, in Los Angeles, I was told by the optometrist Dr. Gloria Chiu that "my eyes are always changing" and that "Prose was not meant for me". In being the advocate for myself, I was persistent in obtaining a second opinion on the Prose at Boston Sight. I was treated by Dr. Alan Kwok, the best doctor there on both visits, 7/30/18 and 5/6/19. This doctor has given me my eyes back and brought light back into my life. He is truly amazing! With these Prose, I am now able to return back to work and do the things I used to enjoy. The staff at Boston Sight is a group of compassionate and caring people that understands and treats patients with ultimate respect. This place is full of light and miracles! If you or anyone that has issues with sight, go to Boston Sight!!!

    Although the PROSE devices are wonderful and have significantly help me to see, I must comment on…read morethe lack of helpfulness/professionalism of the staff. Lets just start with attempting to get a live person when you call. You may or may not get a phone call back. Very frustrating. Ophthalmologists and vision techs are wonderful and detailed oriented. I fully trust them. They have great interpersonal skills and treat their patients nicely. Problem is outside of their department. When it comes time to pay, a less than professional guy will come in and talk to you-Parnell. If your insurance provider is not set up and approved by their staff prior to your visit, they will not be active participants to help you secure payment. Fight will be all yours. BFS will no longer care as long as they get their pay from you at that time!! If you call them, it usually takes 2-3 days to receive a phone call back. Can be frustrating especially when concerns fall on dead ears. If there is a problem with your lens ( device) and needs intervention, they have a process where by you can send the lens to them. Since my lens was very irritating to my eye, I sent my lens in for treatment and repair. My lens was not returned in 2 weeks. After calling, Sabrina in this department told me it was delivered and had was signed for not by a name but by a person who used three initials as identification. Lens are not send via mail with insurance from BFS. Sabrina's answer was not very reassuring to me at all and all she essentially repeatedly said was lens was delivered. I had to tell her she was not very helpful with that answer as clearly it was not delivered to me or to my building staffed with 24 hour concierge service who would have signed for the device. She then said she would inquire about delivery and would call me back next day at 1pm. Didn't happen. Wasn't surprised. That is in a nut shell the lack of support Boston Foundation for Sight has for their patients in a nutshell. The organization does offer services for the financially less fortunate with steep discounts to free devices. I thankfully do not need this services but an aware of the good this organization affords. If you are a paying customer. Different ballgame!

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    Eye Care Specialists - opthamalogists - Updated September 2026

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